Please submit your application via KKCompany Career Website, as we will prioritize the applicants on Group Career Website.
We are looking for a professional Platform Operations Manager to manage and ensure the smooth running of the organization's operational services through planning & implementing operational go-to market strategies, enforcing right processes and practices, to create the best possible experiences for our customers. Successful candidates in this position are detail oriented and are effective communicators that can work collaboratively with a variety of teams and personalities.
[Responsibilities and Duties]
- Work with business owners & product managers to plan go-to market service operations strategy and conduct smooth product onboarding to ensure all operations are carried out in an appropriate and cost-effective way.
- Maintain a growing level of understanding about customer needs. Maximize Operation resolution for project team through information compilation and analysis of project operations, by understanding Project's Operation pain points & needs, and communicating effectively with Project team and internal teams to provide timely response and solutions to Project team.
- Anticipates and tracks operational and tactical risks and provides strategic solutions.
- Develop, implement, review & optimize operational policies & procedures, and apply best practices, to get to the right outcomes faster and ensure smooth management & collaborations with cross-teams.
*** The salary range is for reference and the actual salary will be further discussed with the candidate***
115台北市南港區昆陽街16號
頂尖跨國科技集團科科科技（KKCompany Technologies）為軟體服務領航者，以「多媒體串流、數位雲端、AI 應用」為技術與事業發展核心，致力於為客戶創造價值。
科科科技相信「Innovation Made Simple」，科技能為各個產業所面臨的難題帶來解答。成立 20 年，集團旗下包含音樂串流 KKBOX、多媒體科技 BlendVision、雲端智慧 Going Cloud 等自有產品品牌。創立全球第一個合法音樂串流平台（KKBOX），運用領先的多媒體影音串流技術為用戶創造美好體驗。藉由自有品牌與服務國際大型企業客戶，累積海量數據與不斷進化的分析能力，以及豐富的品牌營運等經驗，協助企業成功推動數位轉型。服務超過千萬消費者，企業客戶遍佈全亞洲，涵蓋電信、影音媒體、線上教育、運動健身、智慧零售等不同領域產業。
科科科技集團在東京、新加坡、台北、高雄、香港等地設有辦公室，擁有超過 500 位同仁。
Multinational technology group KKCompany Technologies is a pioneer in the field of software services. The company is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications.
At KKCompany, we believe “Innovation Made Simple,” and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the world’s first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more.
KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.