Job updated 3 months ago

Job Description

請至 投遞履歷

1. 維繫客戶並電話開發 GWS、8ndpoint 智慧廣告平台之產品
2. 熟悉產品業務邏輯及各種常見問題的解決方法
3. 協助新客戶線上教學(中英文)
4. 優化客戶服務流程,引導客戶使用新開發功能並增加銷售渠道
5. 歸納分類客戶各類型問題,即時將問題傳遞給對應相關人員
6. 定期追蹤客戶使用狀況,彙整回饋與優先級給產品團隊
7. 跨部門合作,有效的追蹤問題與管理
8. 協助部門其他支援作業


1. 具備客服行銷 1 年以上經驗為佳
2. 具備良好的EQ 與應對能力,且溝通能力佳
3. 良好的英文聽說讀寫能力
4. 個性積極主動、具高度熱忱及親和力
5. 具備對軟體的熱情與理解能力
6. 具備公關危機處理能力

1. 具備軟體科技產業經歷
2. 熟悉 Google WorkSpace 功能
3. 熱愛新創產業工作節奏與內容

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1 years of experience required
32,000+ TWD / month
Optional Remote Work
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MoBagel 行動貝果有限公司
Artificial Intelligence / Machine Learning
51 - 200 people

About us

Company Overview

MoBagel is a key vendor of a no-code AI/ML platform, as recognized by Gartner in 2020, 2021, and 2022. Decanter AI, the no-code AI/ML platform, empowers data scientists and domain experts to design and build AI solutions together. Through partnerships with key partners such as Dentsu Group, Deloitte and JETRO to build no-code AI solutions together, Decanter AI has quickly accumulated over 100,000 users and is well-positioned to continue driving innovation and growth for sustainability.

MoBagel is a Series A company that has raised over $21 million in funding to fulfill our vision of “Solve with AI, Build Sustainability Together”. Following our mission, we have served over 3,000 brands in various industries, including Fortune 500 companies in manufacturing, healthcare, telecommunications, finance, e-commerce, retail, supply chain and logistics, and digital marketing.

Here are some of the credits that MoBagel has received:

  • Gartner Report - Top 10 Strategic Tech Trends for 2020 : Key Vendor of AI/ML platform
  • UC Berkeley SkyDeck (UC Berkeley’s premier startup accelerator)
  • SoftBank Innovation Program (1st Round Winner)
  • Nokia Innovation Challenge (Top Prize of 400 startups)
  • Microsoft x Coca-Cola Smart Retail Hackathon (1st Prize in Greater China Region)
  • Microsoft Accelerator Beijing (1.89% of 1,000 startups)
  • Plug and Play IoT Expo (1st Prize of 300 startups)
  • Orange Fab Asia - Tokyo
  • Intel AI Builder Program


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Executive Secretary
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HR Specialist


Entry level
35K ~ 65K TWD / month

Mid-Senior level
50K+ TWD / month

Entry level
40K+ TWD / month