Omnichannel Operations - Taipei, Taiwan

Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? We value curiosity, a desire to try new things and an eagerness to learn about all aspects of the business. Join us in making the world a better place through the power of bicycles and build your dream career at the same time!

JOB SUMMARY:
Add value as Omnichannel Operations in Ops team working on Operational Excellence initiatives, aim at modernizing business process, improving speed to market and bringing next level experience to all riders. Reporting to Regional Operations Manager. You will be strategic and tactical, partner closely with other Ops teammates located in Southeast Asia, working with cross-functional Commercial, Planning and Finance team. This role will require pro-active collaboration and communication with Global teammates. To be successful in this role, applicants must be comfortable wearing many hats and learning on the job. A strong analytical mind and communication skills are a must.

HOW YOU'LL MAKE A DIFFERENCE
- Experience with channel integration and implementation to elevate direct customer experience.
- Manage all aspects in B2B / B2C order management and logistics for Global markets.
- Oversee and ensuring swift completion of orders and on-time delivery to customers.
- Deep understanding of operations functions and processes.
- Good knowledge in import/export procedure for B2B/B2C shipment include custom clearance, declaration and shipping documents. A team player working purposefully towards improving operations excellence goals.
- Engage directly with local 3PL and maintain primary point of contact to ensure order/shipment schedule/ requirements/ documents are clearly communicated and tracked towards.
- Recommend and implement actions to improve vendor performance as needed.

WHAT YOU NEED TO WIN
- Bachelor’s Degree in Business/ Finance/ Logistics/ Supply Chain
- At least 3 - 5 years of relevant working experience in a similar role within an organization
- A team player with strong interpersonal and communication skills, Fluent in English written and verbal.
- Meticulous and strong analytical skills
- Excellent planning and organization skills, ability to prioritize and anticipate needs. Competent with time management, deadlines, multiple projects and the ability to handle frequent interruptions
- Attitude that fosters continuous improvement
- Self-motivated and able to work independently
- Proficient in Microsoft Office (Excel & PowerPoint), Oracle (would be an advantage)
- Tell Me More
- Based in Taipei, Taiwan
- Health benefits, employee discount

We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. If you have what it takes to win and ready to make a difference, please apply and let us know how you can make an impact at Specialized!