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Customer Service Officer

Lưu
Công việc được cập nhật hơn 3 năm

Mô tả công việc

Daily tasks:

- Managing Purchasing
- Managing Tracking
- Managing Emails, Phone, and Intercom questions
- Refining SOPs for CS

Yêu cầu

Requirements:

- Fluent English, Cantonese. 
- Familiarity with e-commerce experiences and a willingness to learn.


Appreciated skills:

- Microsoft Teams / Excel
- Slack
- Intercom

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Lưu
1
35,000 ~ 50,000 TWD / tháng
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Logo of ZipX TW Limited.

Về chúng tôi

Founded over 25 years ago, ZipX has been building a borderless shopping experience for almost 3 decades. We believe that a world class logistics coverage, along with the help of technology, can provide an unparalleled service to our customers. Our number one priority is to give the best experience to our customers around the globe, and that includes both coverage and access.

This includes a seamless shopping experience, without the worries of international shipping.

In 2019, ZipX acquired a company called Trusu to further our vision. Using Trusu’s technology, ZipX instantly prices products from around the world in local currency, and allows customers to purchase using their local credit cards.

No other service has had the vision to seamlessly offer a worldwide catalogue of products to our customers. With current operations in East Asia, Europe, and the Americas, ZipX is continuing to expand quickly in order to continue offering unparalleled service and product availability.


Nhóm

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Managing Director
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Head of IT

Việc làm

Full-time
Trợ lý
1
40K ~ 50K TWD / tháng
Lưu