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Position Impact: Service Fulfillment Planner is responsible for global after-sales service and coorperates with procurement, sales, and operations teams to conduct the best forecast analysis for parts/accessories in accordance with the organization's operational goals. You will demonstrate collaboration with other functions to resolve requirements-related issues; drive improvement in forecast error by analyzing processes and recommending improvements to meet organizational goals and missions. Re

Deskripsi Pekerjaan Menghubungi customer potensial melalui telepon, WhatsApp, maupun sistem telekomunikasi lainnya. Menawarkan dan menjelaskan produk kepada customer, hingga terjadi proses jual beli produk. Menjalin hubungan serta memberikan after-sales service yang baik kepada customer. Menerima chat yang masuk dari customer via WhatsApp, Mesengger, maupun sistem chatting lainnya.

Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services; Investigate and identify parts/products needed by customer. 3.Create and actively follow up transactional quotes. Proactive looking for upselling opportunities Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs. Use the CRM tool and other tools in a consistent and qualitative way, to support the

Providing sales forecast and meet sales target. Conducting regular customer visits and building up strong customer relationships to have first-hand information about installed base, competitor trend, overhaul schedule, maintenance budget and buying processes…etc. Being able to identify customers’ pain points and offer counter solution by stressing Alfa Laval’s unique selling points and follow up; including complex quotations and advanced technical support (sizing and energy saving calculation) B

【工作概要】 我們正在尋找熱愛自行車的售後支援（零件和技術）來支持 Tern 全球經銷商和經銷商網絡，通過辨別和維護補修零件計畫來提供自行車維修和令配件技術方面的參考，讓 Tern 的騎行者能

1. Being the window at BU HQ to communicate and align 4P1S strategy with branch/country 2. Develop assigned product go to market strategy 3. Market research and competition analysis 4. Channel supply chain pipeline management (Disty stock & sell out management and analysis) 5. Support sales/branch/after-service activities and needs 6. New business model support and development 7. 需出差，時間約：未定

Follow up sales opportunity Communicate and build relationship with customers Understand the needs of customer Assisting clients during inspection of property, negotiating the prices and sign the agency contrac After sales service #VCF2023

支援、Trouble-shooting，致力於提高客戶滿意度及公司營業額最大化，成為客戶與開發設計部門之間的橋樑。 2.根據客戶需求進行After service後期銷售，以技術觀點提出企劃提案，配合Sales營業進行裝置及Service的販售。

Your main responsibilities: -Provide technical support / recipe setup at customer sites. -Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation. -Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms. -Responds to emergency service calls as required. -Instructs customer operating technicians on system operation and maintenance. -Help the sales dep