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1. Attendance and punctuality 依班表排定時間準時到班值機 2. Achieve CAC IB/OB call KPI (Pick up rate/SL/call duration…and etc.) 依公司規定達成各項電話接聽及外撥目標 (接聽率/Service Level/通話時間..等) 3. Provide correct and best solutions for general queries
Collect payments from the customers via communication tools (phone call, WhatsApp) Keep tracking of assigned account to identify outstanding debt Negotiate pay-off deadline or payment plan Doing work based on company and collection regulations Wil be able to achieve the KPI for personal performance and team
1 years of experience required
No management responsibility
Ensuring the achievement of sales targets for both modern and traditional channels across various categories such as gadgets/phones, laptops/PCs, electronics, furniture, automotive, e-bikes, etc., in collaboration with our merchants in all cities. Maintaining and effectively managing teams located in all cities. Developing and implementing strategies for manpower fulfillment, including hiring and training suitable personnel to support the sales activities. Overseeing reporting and administrative
