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電話接聽、信件回覆、粉絲團私訊回覆、後送案件處理，執行主管交辦專案及指派業務。 協助業務部處理合約、訂單，並為客戶提供線上教育訓練課程。 協助客戶遠端排除問題與操作教學。 完成系統測試

1.提供客戶商用軟體系統操作電話諮詢、回覆及進度追踪 2.擔任對內對外系統教育訓練講師 3.遠端連線問題排除 4.需協助專案助理之工作 5.依系統分析之結果撰寫操作手冊、作

職務描述: 細心傾聽客戶需求並且給予正確的解決方案 為客戶提供良好的服務品質 主要協助解決會員資料維護等相關問題 工作時間: 9AM-6PM 週一至週六(輪休),固定休日 工作地點: 近象山捷運站 This

從客戶的角度出發，細心及耐心的解釋及推薦最適合客戶的機種以及解決客戶的所有產品疑問！ 你的角色將必需在有限的時間與資源下，有效地引導客戶選擇最適合的商品及將許多複雜或是

心客服溝通，沉得住氣，抗得了壓； 2.細心有責任感，中、英文流利 3.反應迅速，思維敏捷，必要的時候能使出殺手鐧把客人收拾的服服帖帖 如何投遞履歷： https://www.klookcareers.com/jobs/customer-experience-specialist-mandarin-speaker-taipei

We are looking for Cantonese-speaking candidates to join our Customer Experience group to better service travellers using our platform. In addition to the language skill and a ready-to-service mindset, you are either an avid traveller yourself or being pretty good in travel itinerary planning. Experienced candidates will be considered for Supervisor role. 工作內容: 1.利用郵件、社交網絡及電話實時處理客

Customer Satisfaction Score and NPS 推廣、傳達Approperty的價值和好處 參加、舉辦、主持客戶會議，一對一訪談，線上會議等。 Assist customers to extract most value from using Approperty Assist customers in adopting the software Help customers use and solve problems in using the software Look for pain points or needs from customers’ feedback to optimise the software to meet customer needs Discuss wi

客戶成功是公司提高客戶維繫、解決客戶問題和促進客戶滿意度的重要角色，像是一位引導者，不僅協助客戶了解產品，更是需要透過洞察客戶需求，提升客戶更好的使用系統方式，讓客戶能善用

will be a part of an actively growing product that is used by over 30 million people worldwide. We are providing more than just a job. We offer a chance to solve challenging problems, make something grand, and commit to excellence. We hire trailblazers, hackers, and pioneers. We provide you with a life that is exciting, challenging, and always rewarding. Visit www.airdroid.com for more information. --------------- The Senior Customer Success position

We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualif