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職缺描述 【工作職責】 擔負日常工作運營和組員排班責任，設定季度和年度KPI，進行績效評估。 積極協調內部團隊、公司其他部門以及外部供應商的問題解決。 協助促進前端銷售和後端支援部門之間

【工作內容】 1、實時在線回覆用戶的各種諮詢，或通過郵件回復用戶提交的諮詢工單。 2、為平台用戶提供專業的區塊鏈產品諮詢服務。 3、安撫客戶，提高質量和客戶滿意度。 4、識別和評估客戶的需

具體工作內容 此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。 日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。 定期關懷負責的客戶 account，找出能提升用戶使

產業情境洞察能力、良好的跨團隊溝通能力、數據導向的思維以及強大的專案管理能力，歡迎加入 Customer Success 團隊，並推動 OakMega 和客戶共同成長。 你將成為 OakMega 產品的場景應用推手，在企業客戶領域裡，協助他

產業情境洞察能力、良好的跨團隊溝通能力、數據導向的思維以及強大的專案管理能力，歡迎加入 Customer Success 團隊，並推動 OakMega 和客戶共同成長。 你將成為 OakMega 產品的場景應用推手，在企業客戶領域裡，協助他

Sentinel is producing a security system powered by deep learning that can evaluate threats on a property. The system is designed to consume video streams and other contextual information to analyze threats facing a home. The service creates an intelligent surveillance zone out to the perimeter of a property. We can identify potential threats in under 30 seconds & call the police. The Role Reporting to the Controller, Deep Sentinel is looking for a Customer Service & Collections

Sentinel is producing a security system powered by deep learning that can evaluate threats on a property. The system is designed to consume video streams and other contextual information to analyze threats facing a home. The service creates an intelligent surveillance zone out to the perimeter of a property. We can identify potential threats in under 30 seconds & call the police. The Role Reporting to the Controller, Deep Sentinel is looking for a Customer Service & Collections

1. Build infrastructure of customer service in different phases. 2. At customer service phase issue management SW including but not limited to A. Problem description B. Escalation design C. Accurate record the problem related data D. Assign corresponding owners to take action E. Action result monitoring F. Solution description G. Problem- root cause analysis for AI usage H. Reporting I. Product improvement suggestion and proposal 3.Daily

品牌客戶創造最大價值。與我們在 MarTech 市場上一起成長，提供更有競爭力、及最好的服務給品牌客戶。 Customer Success Manager 便是集顧問式銷售、行銷科技與價值創造於一身的結合： [工作內容] 1.對於顧問式銷售的

Description Lumina is seeking a proactive Customer Success Specialist to represent our brand in a unique customer-facing role. This role requires native-level fluency in written and conversational English. Unlike traditional CS roles, our CS specialists have Zoom calls with our customers daily, making the experience for everyone more engaging and social (not just support tickets 🎫). You’ll be helping our customers learn and use the Lumina product, and build a personal relationship with them