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職位描述 ●線上文字及時回覆客戶問題 （中英文回覆） ●提供相關產品諮詢、服務、異常排除等系統問題 ●以同理心和效率解決客戶的投訴和疑慮，努力尋找滿意的解決方案並確保客戶滿意度 ●

對「商業數據洞察」和「客戶關係經營」充滿熱情，且正在尋找結合兩者的可能性嗎？那麼這個機會將會是最適合你發揮的舞台！ 什麼是客戶成功部？ 客戶成功代表隸屬於 beBit TECH 的客戶成功部。顧名思義 —「客

-經營維護與管理線上客戶關係，建立良好的互動關係，持續提升服務品質 -Maintenance and management of on-line customer relationship, continuing improve service quality. -針對客戶意見需求具有隨機應變及彈性處理能力，具有統整能力彙整相關問題找出解

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The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns.The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer servic

Handling overall responsibility for managing our relationship with our partners; Monitoring, facilitating and consulting the partner during the adoption process of our technology; Establishing a trusted adviser relationship that works to ensure our partner’s full satisfaction with our technology; Proactively monitor our partner’s activity and provide on-time and around the clock insights and solutions to the partner; Liaise with our internal teams to improve our partner’s outcome and the perform

Providing sales forecast and meet sales target. Conducting regular customer visits and building up strong customer relationships to have first-hand information about installed base, competitor trend, overhaul schedule, maintenance budget and buying processes…etc. Being able to identify customers’ pain points and offer counter solution by stressing Alfa Laval’s unique selling points and follow up; including complex quotations and advanced technical support (sizing and energy saving calculation) B

工作內容 1. 彙整與分析電商平台數據資料。 2. 協調客戶需求與數據分析結果以為客戶找到最好方案廣告投放。 3. 分析競爭對手產品行銷策略 4. 規劃客戶推廣規劃 5. 了解產業動態

Provide day to day support of clients’ activities Maintaining & complete the onboarding process with new client. Provide relationship management by conducting regular client reviews Active communication with important key stakeholders – Sales Team & Development Team Maintain and understand key processes and control requirement for all Cynopsis Solutions Product Provide Business Continuity Planning and support Understanding the lifecycle of a product defined by Cynopsis Solutions Build and mainta

1. Visit customers to understand customer needs and maintain customer relationships 2. Follow leads to develop key account customer with existing products, and report status 3. Middle-manager relationship management 4. Understand every aspect of customer project schedule, provide timely product promotion, and uncover new projects and product opportunities. 5. Help promote specific product lines at new and existing customers 6. Understand and track the customer's production schedule and quantity,