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Melayani keluhan dan kebutuhan client Melakukan laporan terkait keluhan dan kebutuhan client kepada divisi terkait Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan. Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan. Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan

Carry out operational activities at the branch in accordance with applicable governance and procedures Provide a good and correct explanation of Bank's products, programs and services to customers Maintain attitude and behavior in accordance with KEB Hana Bank service quality standards Receive, respond, and follow up on questions and complaints from customers #VCFest2023

Handling customers inquiry & visit Handling orders Filing reports Coordinate return/refund

Deskripsi Pekerjaan Mengatur dan followup pesanan customer Menjelaskan spefikasi dan rekomendasi produk Handle komplain cust memastikan kepuasan pelayan customer Memberikan informasi produk, promosi, dan layanan yang ditawarkan oleh perusahaan. Membantu pelanggan dalam proses pembelian, termasuk pengecekan stok, pemesanan, dan pembayaran Memahami dan mempromosikan fitur produk atau layanan yang ditawarkan Mengarsipkan semua interaksi dengan pelanggan dan transaksi yang dilakukan Menyediakan lapo

memberikan informasi kepada calon pembeli seputar perumahan eunoia luxury residence melakukan tindak lanjut kepada calon pembeli tentang progres perumahan melakukan pengumpulan data informasi tentang calon pembeli melakukan laporan berkala seputar progres calon pembeli

Improve customer service experience and create engaged customers Take ownership of customers' issues and set the resolution Set a clear mission and deploy strategies focused toward that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyse services statistics and compile accurate reports Mentor and develop customer services agents and nurture an environment where they can excel through encouragement and emp

As a Service Consultant, you will be responsible to maintain service quality and good relationships with existing students and provide end-to-end English Course consultation and experience as well as, Student progress management Communication and customer service on effective study activities Internal commercial aspects Creating and maintaining a fun and engaging learning environment Planning, organizing, and executing events

Closing Data order calon pembeli, follow up Paket yg masih on progress dan membuat rekapitulasi harian/mingguan/bulanan

Customer service Assist Customer at Dekoruma Experience Center #VCF2023

Providing services to customers related to cash deposits, customer mutations, saving accounts, and others Handling and managing complaints related to customer Doing cross-selling of banking products