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1. Notebook product management including but not limited to i. Project and issue failure analysis schedule management ii. Customer relationship management iii. Primary point of contact on customer's technical inquires and solutions. 2. Enable/ bridge communication between HQ and customers to ensure effective product support and customer satisfaction. 3. Major point of contact for technical discussions/queries from customers.

工作內容： 需求與Developer溝通協調 負責處理Customer Service技術問題支援 透過簡單的 SQL or API 查出原因 簡易trouble shooting 具團隊合作精神兼具獨立作業及抗壓能力 如工作上表現良好且個人有意願，將有機會轉職至公

#負責公司產品的售前售後服務的所有工作# 工作內容 1.搜集本行業的客戶資訊，市場訊息和競爭對手的資訊 > 2.對所有新產品上市前的特性摸底測試進行管理 > 3.對所有應用測試專

★Work with our team of designers to find solutions for the construction of our new machines(DFM) ★Optimize usability of the products ★Confirm system and product capabilities by designing feasibility and testing methods

【主要工作內容】 1.總公司及分店內、外部資訊軟、硬體設備維護及問題排除。 2.協助輔導分店各項軟體專案之安裝上線、教育訓練及問題排除。 【相關職能】 1.具備基礎網路維護概念(TCP/IP、DNS

* Salary will be commensurate with experience * The role is that of a hands-on technical 5G FAE with prior experience in WiFi, 4G/5G Network function end-end field application support. You will be responsible for supporting of PoC and pre-commercial deployment for Atayalan software and troubleshooting of the solution. Product support will cover WiFi connection, 5G network functions, packet core & Cloud front end system integration.

應用工程師職務說明 >>在TI做FAE，您可以… • 參與FAE完整培訓計畫，包含1對1 coach、豐富教育訓練資源 • 與全世界技術專家合作，參與跨國會議及海內外輪調計畫，在國際舞台成長 • 接觸TI多元產品線，包含

Your main responsibilities: -Provide technical support / recipe setup at customer sites. -Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation. -Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms. -Responds to emergency service calls as required. -Instructs customer operating technicians on system operation and maintenance. -Help the sales dep

Introduction to the job Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Applies acquired knowledge to the directly related customer problems and industry solutions, and uses this to tackle problems from multiple angles. For a single competency can contribute to translate

Quality Assurance and Safety Compliance: Ensure that all services and repairs comply with industry standards, safety regulations, and company policies. Participate in quality assurance processes and audits. Equipment Maintenance and Repair: Perform routine and emergency maintenance on various types of equipment. Diagnose complex issues and execute repairs. May also involve upgrading equipment or installing new systems. Technical Support and Troubleshooting: Provide advanced technical support to