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We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.

1. Setup and Maintain customer computers, server and network infrastructure 2. Answer staff questions in person or via phone on all company supported applications, determine source of computer problems and fix the issue (hardware, software, user access, etc.) 3. Handle incoming phone call and escalation of problems 4. Remotely troubleshoot problems through email/telephone by taking over the control users terminals via LAN/WAN connections 5. Update information on Help desk Ticketing

Design, develop and maintain user interfaces and underlying functionality for AOSP embedded point-of-sale software that handle secure payment processing across several products Implement industry standard protocols to match product capabilities. Create, maintain, and execute application unit tests as part of Continuous Integration. Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status). Work closely with QA staff to ensure appro

Post Sales (Service) both responsibilities in the respective country. To support Sales Team, System Integrator (SI) on Pre-Sales and End User on Post-Sales (Service) activities as a result to achieve sales target and Year on Year (YOY) growth. Be the technical bridge between user(end-user and sales) and supplier (RD and sub-contractor) Key Accountabilities Presale activities Work with sales team to propose/offering correct products or solution to SI/customers Support sy

IT Server Supervisor for a foreign bank, based in Taipei city. 參與Infra team 相關設備維運與新專案評估, 確保符合總行與台灣金融相關法令 Responsibilities To host and maintain servers to the required levels of availability, capacity, and security. To participate in IT operations, compliance activities, and end-user supporting functions To ensure infrastructure service aligns with corporate policy and

Responsibility Understand AIndLeads product Sales kit making GTM strategy Acquire clients On-boarding clients Account support User feedback collection Weekly online meeting with pipeline report Full-remote/ flexible work hours Target Acquire 15 clients based in United States per month at least At least 2 campaigns sent on our platform per account per week with 3-month trailing Reward Base Salary NTD 40,000 per month Bonus NTD 30,000 if meeting set target (each extra client beyond target

1、 Service desk support to resolve business user technical problems 2、 Maintain procedures and reports that provide technical support to the company 3、 Assist IT asset and contract management 4、 Change release support 5、 Daily Batch jobs and automation robots monitoring 6、 Digital service/systems monitoring and first line troubleshooting 7、 Deliver IT Operation and Support on technical fields based on the tasks, service requests, incidents, and changes by following approved guidelines 8、 Other m

Responsibilities: 1. Understanding user requirements and project KPIs 2. Support DevOps manager to led team members to fulfill the assignment with good quality 3. Implementing various development, testing, automation tools, and IT infrastructure 4. Review, verify, and validate the software code developed in the project 5. Ensure high availability and service level of product daily operation Qualifications: 1. Master degree or above with a major in information engineering and Information science

About: A pioneering Crypto Derivatives Hybrid Exchange that blends the efficiency of centralized exchanges with the security of decentralized platforms. Supported by industry giants and technological innovators and benefits from substantial funding and strategic partnerships. Its wide array of trading options and large user base establish it as a prominent player in the crypto exchange arena. Job Responsibilities: Designing and executing backend systems to process real-time trading data, priorit

We're in search of experienced Backend Engineers who are not only well-versed in DevOps tools and Backend skills but are also eager to: Engage as a sparring partner in the intricate development of cutting-edge blockchain technology. Actively support engineering efforts across diverse teams, fostering collaboration and excellence. Directly contribute to the ultimate web3 user experience, heralding an era of omnichain solutions and driving our future success. At XY Finance, building the future of