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侯珮盈
客服經理 @ CMoney全曜財經資訊股份有限公司
紹介文がありません。
CMoney全曜財經資訊股份有限公司
銘傳大學MING CHUAN UNIVERSITY
Professional Background
- 現在の状況就職中
- ProfessionCustomer Service Manager
- Fieldsモバイルアプリ・Saas／クラウドサービス
- 職務経験6〜10年 (6〜10年関連の実務経験)
- ManagementI've had experience in managing 10-15 people
- Skills
- LanguagesChinese・流暢English・中級者
- Highest level of educationBachelor
Job search preferences
- Desired job typeフルタイム・リモートワークに興味あり
- Desired positions
- 希望の勤務地
- Freelance非フリーランス
Work Experience
客服經理
New Taipei, Banqiao District, New Taipei City, Taiwan
1.建立、檢核及修正標準化之作業流程，以提供最有效率的顧客服務。
2.進行客服人員的培訓、激勵、輔導及管理。
3.協助前線客服人員處理特殊客訴案件。
4.建立人員培訓制度，督導課程的執行，以提升人員專業技能。
5.為公司導入CRM(客戶關係管理系統)讓服務更有效率
Education
Bachelor’s Degree
・
財務金融