Avatar of Cindy Chang.
Cindy Chang
Receptionist
列印
Avatar of the user.

Cindy Chang

Receptionist
As a hard working individual with passion for learning and traveling, I'm willing to have new experience and meeting new people. I can speak English, Mandarin, and also basic Japanese. With over 4 years of experience in hospitality, I'm confident that my skill set will ultivate my next coming position in customer service.
Taskus
Bellevue College

职场能力评价

专业背景

  • 目前状态
  • 专业
    客户支援专员
  • 产业
    媒体
  • 工作年资
    2 到 4 年
  • 管理经历
  • 技能
    word
    powerpoint
    photoshop
    excel
  • 最高学历

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
    customer service
  • 期望的工作地点
  • 接案服务

工作经验

User Service Agent

2018年11月 - 现在
Review user’s Email message and request in both Mandarin Chinese and English. Investigate user's issues through account internals by checking login and billing history. Verify user's information to determine account ownership and provide proper assistance.

Receptionist

2015年11月 - 2017年3月
1 年 5 个月
Check-in and check-out procedures. Answer and process all internal/external calls. Customer Service and Touring information with highest level. Maintain Reservations and Hotel Management Software. Mandarin and English translations for web page, info-board, and emails etc.

学历

Art & Science Associate Degree
- 2014