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Cindy Chang

Receptionist
As a hard working individual with passion for learning and traveling, I'm willing to have new experience and meeting new people. I can speak English, Mandarin, and also basic Japanese. With over 4 years of experience in hospitality, I'm confident that my skill set will ultivate my next coming position in customer service.
Taskus
Bellevue College

職場能力評價

專業背景

  • 目前狀態
  • 專業
    客戶支援專員
  • 產業
    媒體
  • 工作年資
    2 到 4 年
  • 管理經歷
  • 技能
    word
    powerpoint
    photoshop
    excel
  • 最高學歷

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
    customer service
  • 期望的工作地點
  • 接案服務

工作經驗

User Service Agent

2018年11月 - 現在
Review user’s Email message and request in both Mandarin Chinese and English. Investigate user's issues through account internals by checking login and billing history. Verify user's information to determine account ownership and provide proper assistance.

Receptionist

2015年11月 - 2017年3月
1 年 5 個月
Check-in and check-out procedures. Answer and process all internal/external calls. Customer Service and Touring information with highest level. Maintain Reservations and Hotel Management Software. Mandarin and English translations for web page, info-board, and emails etc.

學歷

Art & Science Associate Degree
- 2014