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Iris Chen
flight Purser
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Iris Chen

flight Purser
Flight Purser in Cathay Pacific Airways worked in Business class, Premium Economy class and Economy class. Offering the dedicated meal and service to passenger in Business class. Planning the arranging the working space and the flow to ensure the team member can offer the service smoothly. Leaded the crew in Premium Economy and Economy class and in charge of the zone to offer the solution happened in the flight under the limited resources. Improvised the variety issues to ensure the safe and smooth flight to everyone.
Cathay Pacific
National Taiwan University
Taiwan, 台灣

Professional Background

  • Current status
  • Profession
    Flight Attendant
  • Fields
    Mobility
  • Work experience
    10-15 years (Less than 1 year relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Assisted
    Managed The Relationship
    Typing
    Computer Knowledge
    Yoga
    MS Office
    Swimming
    Badminton
    Organization Skills
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    flight attendant
  • Desired work locations
  • Freelance
    Full-time freelancer

Work Experience

flight attendant

Dec 2008 - Feb 2023
14 yrs 3 mos
Employed by Cathay Pacific as a flight attendant. Promoted to be a flight purser in Apr. 2019. .Managed the Premium Economy PEY and Economy EY Cabin Service ensured the quality and the procedures up to the company standard. .Managed the relationship with the title holders in PEY and EY .Solved the variety of conflicts, problems and difficulties appeared in the flights despite of the class and zone .Ensured the safety related aspects up to the regulations and followed up with the company polices. .Leaded the crew in PEY and EY and oriented the team gathered .Managed the galley and the meals in the cabin. the flow of the service, hygiene and the special meal arrangement

English Tutor

Jan 2005 - Dec 2008
4 yrs 0 mos
English Tutor for junior high and senior high students in different periods

Research assistance

Aug 2007 - Jun 2008
11 mos
Research assistance in Foreign Language and Literature Department

Part-time job

Jun 2003 - Aug 2003
3 mos

Education

Non-Degree Program (e.g. Coursera certificate)
chool of Professional Education and Continuing Studies, Graduate Credit Program in Business Administration
2013 - 2017
Bachelor of Arts (BA)
Double majors: Chinese Literature Department / Foreign Languages and Literature Department
2003 - 2008