Iris Chen
flight Purser
Flight Purser in Cathay Pacific Airways worked in Business class, Premium Economy class and Economy class. Offering the dedicated meal and service to passenger in Business class. Planning the arranging the working space and the flow to ensure the team member can offer the service smoothly. Leaded the crew in Premium Economy and Economy class and in charge of the zone to offer the solution happened in the flight under the limited resources. Improvised the variety issues to ensure the safe and smooth flight to everyone.
Cathay Pacific
National Taiwan University
Taiwan, 台灣
專業背景
- 目前狀態
- 專業空中服務員
- 產業移動
- 工作年資10 到 15 年 (小於 1 年相關工作經驗)
- 管理經歷我有管理 1～5 人的經驗
- 技能
- 語言能力English・進階Chinese・母語或雙語
- 最高學歷大學
求職偏好
- 預期工作模式全職・對遠端工作有興趣
- 希望獲得的職位flight attendant
- 期望的工作地點
- 接案服務全職接案者
工作經驗
flight attendant
Employed by Cathay Pacific as a flight attendant. Promoted to be a flight purser in Apr. 2019.
．Managed the Premium Economy PEY and Economy EY Cabin Service
ensured the quality and the procedures up to the company standard.
．Managed the relationship with the title holders in PEY and EY
．Solved the variety of conflicts, problems and difficulties appeared in the
flights despite of the class and zone
．Ensured the safety related aspects up to the regulations and followed up
with the company polices.
．Leaded the crew in PEY and EY and oriented the team gathered
．Managed the galley and the meals in the cabin. the flow of the service,
hygiene and the special meal arrangement
Part-time job
學歷
Non-Degree Program (e.g. Coursera certificate)
・
chool of Professional Education and Continuing Studies, Graduate Credit Program in Business AdministrationBachelor of Arts (BA)
・
Double majors: Chinese Literature Department / Foreign Languages and Literature Department