Iris Chen
flight Purser
Flight Purser in Cathay Pacific Airways worked in Business class, Premium Economy class and Economy class. Offering the dedicated meal and service to passenger in Business class. Planning the arranging the working space and the flow to ensure the team member can offer the service smoothly. Leaded the crew in Premium Economy and Economy class and in charge of the zone to offer the solution happened in the flight under the limited resources. Improvised the variety issues to ensure the safe and smooth flight to everyone.
Cathay Pacific
National Taiwan University
Taiwan, 台灣
专业背景
- 目前状态
- 专业空中服务员
- 产业移动
- 工作年资10 到 15 年 (小於 1 年相关工作经验)
- 管理经历我有管理 1～5 人的经验
- 技能
- 语言能力English・进阶Chinese・母语或双语
- 最高学历大学
求职偏好
- 预期工作模式全职・对远端工作有兴趣
- 希望获得的职位flight attendant
- 期望的工作地点
- 接案服务全职接案者
工作经验
flight attendant
Employed by Cathay Pacific as a flight attendant. Promoted to be a flight purser in Apr. 2019.
．Managed the Premium Economy PEY and Economy EY Cabin Service
ensured the quality and the procedures up to the company standard.
．Managed the relationship with the title holders in PEY and EY
．Solved the variety of conflicts, problems and difficulties appeared in the
flights despite of the class and zone
．Ensured the safety related aspects up to the regulations and followed up
with the company polices.
．Leaded the crew in PEY and EY and oriented the team gathered
．Managed the galley and the meals in the cabin. the flow of the service,
hygiene and the special meal arrangement
Part-time job
学历
Non-Degree Program (e.g. Coursera certificate)
・
chool of Professional Education and Continuing Studies, Graduate Credit Program in Business AdministrationBachelor of Arts (BA)
・
Double majors: Chinese Literature Department / Foreign Languages and Literature Department