CakeResume Talent Search

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De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
En un mes
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
Desempleado
Listo para la entrevista
A tiempo completo / No está interesado en trabajar a distancia
6-10 años
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Presente
UI/UX Designer / Product Designer
En un mes
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
En un mes
Management
Planning
Customer Relationship
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Presente
Operations Manager / Team Leader / Product Manager / Platform Administrator
En un mes
System Maintenance
Technical Support
Active Directory
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
National Taipei University of Technology
Industrial Engineering
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
En un mes
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
臺北市立大學
環境教育與資源所
Avatar of 蔡文萱.
Avatar of 蔡文萱.
Sales Control Coordinator @Bosch Taiwan
2018 ~ Presente
Operation Specialist/Logistics Specialist
En un mes
蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Tunghai University
外國語文學系
Avatar of Ian Lin.
Avatar of Ian Lin.
FAE @全景軟體股份有限公司(Changing Information Technology)
2021 ~ Presente
En un mes
Ian Lin Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions. Hsinchu, Hsinchu City, Taiwan Work Experience FAE • 全景軟體股份有限公司(Changing Information Technology) 九月Present ‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements
Dreamweaver
Sublime Text
Sony Vegas
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
National Chung Hsing University
Management Information System
Avatar of 奸克勞德.
Avatar of 奸克勞德.
Past
Project Manager @ATX Semiconductors Suzhou
2022 ~ 2023
Project Manager
En un mes
. Took charge of NPI leader of N company (Isolator & MEMS devices) products from Jul’22 to Apr’23. Team members & project quantities: 5 persons with 20 projects. AugJul 2022 Business Manager ATX Semiconductors Suzhou China Took charge of business development (Quote of RFQ/AOD definition/customer relationship maintaining/TAM-SAM-PAM control/NDA & Agreement & MOU establishment) of US customers (main focus on T & S companies) from 2018 toLed revenue of US account with 200% growth from 2018 to 2021 NovAug 2018 Project Manager ASEN (Suzhou China) Took charge of New device phase-in
Word
PowerPoint
Excel
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
國立臺灣海洋大學 National Taiwan Ocean University
Materials Science
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ Presente
Customer Success Manager
En un mes
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
National Taiwan University of Science and Technology
Department of Mechanical Engineering
Avatar of the user.
Avatar of the user.
Past
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
En un mes
Communication
Management Team
Innovation Management
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
逢甲大學 Feng Chia University
科技管理研究所

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UI designer -UX
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
En un año
Specialized in Customer service and Web design development.
Logo of UNIQLO.
UNIQLO
2022 ~ 2023
Taipei, Taiwan
Professional Background
Situación actual
Empleado
Progreso en la búsqueda de empleo
Professions
Flight Attendant, Customer Service / Support, Web Designer
Fields of Employment
Aeronáutica / Espacio, Software
Experiencia laboral
De 4 a 6 años experiencia laboral (Menos de 1 año relevante)
Management
Ninguno
Habilidades
Word
PowerPoint
Premiere
Photoshop
powerpoint
Final Cut Pro
HTML/CSS
JavaScript
React.js
PHP
SQL/MySQL
Idiomas
English
Profesional
Korean
Principiante
Chinese
Nativo o bilingüe
Job search preferences
Posición
Front-end Developer
Tipo de trabajo
A tiempo completo
Ubicación
Taiwan, Hong Kong
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
資展國際股份有限公司(原 資策會)
Mayor
Front-end Engineer
Imprimir

LIN, CHENG-YI  (ALAN)     


˙ Graduated with a bachelor’s degree in mass communication.
˙ One year internship in a public relations agency and five years front-line staff experiences at EVA Air and Cathay Pacific.
˙ Skilled in communication, customer relationship management, and leadership.
 

  Taiwan      +886 975-136-055       

''Alan is polite, humble, and confident when he is attending any activities. He demonstrates himself in an excellent service style.'' 

Kern Kwong,Learning and Development Executive of Cathay Pacific

Work Experience

Manager Candidate

UNIQLO

Jul 2022 - Feb 2023
Tainan, Taiwan

Lead the store for stable daily operations 
-
Provide the best service to customer and establish focusing on the customer service
-
Manage people in the store to work efficiency including coaching and training staff by establishing the staff development plan
-Be responsible for sales target, profits and lost including manage inventory and control personnel cost in the store, and other related tasked

Flight Attendant

Cathay Pacific

Jan 2020 - Jan 2022
Hong Kong

Ensure all passengers are safe and comfortable during a flight
-Cabin safety and customer relationships management for up to 350 passengers per flight
-Provide exceptional in-flight experience including F&B serving and duty-free sales
-Apply first aid and medical care if required in an emergency

Ground Handling Agent

Eva Air

Oct 2016 - Jan 2020
Taoyuan, Taiwan

Provide a wide range of on-ground services in the airport
-Manage customer relationships and resolve ticketing and booking issues at the counter
-Receive VIP passengers such as foreign ambassadors and assist maiden voyage ceremony

-Handle special needs and ad hoc tasks efficiently
-Lead a team to facilitate flight ground preparation to reach on-time performance (OTP)

Account Executive 
Assistant

Planet Public Relations

Jul 2015 - Jun 2016
Taipei, Taiwan

Perform a variety of client services for a public relations agency
-Monitor daily media coverage and report results to the clients
-Attend client events and press conferences for instance Samsung flagship mobile
-
Respond to calls and emails from journalists and check their RSVP for press conferences

Education


National Taiwan University of Arts,
Radio and Television

Sep 2012 - Jun 2016
Bachelor's degree of Arts

Completion of curriculum:
Advertising                                               E-commerce
Journalism and Communication       ‧Image Processing
Public Relations                                       Video Editing 

 Skills


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

Language


Mandarin (Native)
 English (Fluent)
Cantonese (Inter.)
Korean (Beginner)

Web develop related project

Restaurant reservation system

The final project of iSpan, please refer to presentation video

Membership management system

Including functions of creating, reading, updating, deleting, please refer to github

UI design

With a warm color tone and energetic icon, this website wanna present its adorable, please refer to Figma 

Bootstrap framework practice

Layout design practice by bootstrap,  refer to the website

Video player

Practice to build a  video player, please refer to website

林承逸 (Alan)


˙畢業於臺灣藝術大學大眾傳播相關學位學士
˙結訓於資展國際(原資策會)前端工程師就業養成班 
˙擁有一年的公關代理商實習及五年以上的航空服務工作經驗
˙專長於溝通技巧、客戶關係管理、團隊領導等軟實力


   臺灣 +886 975-136-055         

“Alan 謙遜有禮且充滿自信,展現出非常優異的工作風格"
Kern Kwong,
國泰航空 訓練發展教官暨機艙事務長

專業訓練



資展國際 (原資策會)

前端工程師就業養成班
Feb 2022 - Jul 2022

588小時

網頁設計入門 (HTML + CSS )

Bootstrap 響應式網頁設計 

 前端框架網站開發 

UI 網頁視覺規劃及UX概論

學歷


國立臺灣藝術大學

廣播電視學系
Sep 2012 - Jun 2016
學士 學位

修習課程

廣告學 
新聞編譯
公共關係 



電子商務
影像處理
影音編輯

工作經驗

全球儲備精英

UNIQLO

Jul 2022 - Feb 2023
新北市, 臺灣

穩定店舖安定營運
-領導同事提供以客為先的優質服務已達到最大的顧客滿足
-管理店舖員工以致人力安排效率最大化,且重視員工育成並排定培育計畫
-掌握店舖銷售在庫計畫及賣場作成的方向,並做好營收回顧及管理庫存及人事等費用的支出

機艙服務員

國泰航空 

Jan 2020 - Jan 2022
香港

提供乘客一個安全及舒適的飛行體驗 
-於高達350人上的航班進行客艙安全控管及客戶關係管理 
-提供良好的飛行服務體驗像是機上餐飲供應、免稅商品販售、處理客訴等問題
-提供緊急簡單醫療服務予不適旅客,必要時並供予適當藥物

客運運務員

長榮航空

Oct 2016 - Jan 2020
桃園,臺灣

提供廣泛的機場地面服務以促成航班的順利運行
-客戶關係管理及接受現場票務訂位等查詢

-協助接待貴賓如外使及協助首航儀式
-處理旅客特殊需求及控管突發狀況
 
-帶領團隊完成航機地面準備作業以達成班機準點率

專案實習助理

先擎公關

Jul 2015 - Jun 2016
台北,臺灣

提供多樣化客戶服務於公關代理商
-媒體露出監閱以及製作報告
-參與及舉辦媒體活動與記者會相關工作
-連繫媒體記者採訪及媒體接待事宜

技能


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

網頁開發


-HTML                    -CSS
-JavaScript            -Bootstrap
-React                    -PHP
-SQL                       -jQuery 
-node.js                 -git

語言


國語(母語) 
英文(流利) 
粵語(中等)
韓語(初學)

網站開發相關專案


餐廳預約揪團平台 
( React, node.js ,myPhpAdmin, SQL, Bootstrap) 

為資策會前端養成班期末結訓作品
詳見 專題影片發表

會員管理後台系統 
( PHP, myPhpAdmin, SQL, Bootstrap) 

包含會員清單檢視及新增刪除、會員個人資料篩選、優惠券發送等功能,詳見 github

網頁介面設計 
(Figma)

以可愛活潑的色調為主軸,搭配上各式各樣ICON增添趣味性,詳見 Figma

Bootstrap切版練習 

以Bootstrap做切版練習,詳見網頁


影音播放器

影音播放器製作練習,詳見網頁


Resume
Perfil

LIN, CHENG-YI  (ALAN)     


˙ Graduated with a bachelor’s degree in mass communication.
˙ One year internship in a public relations agency and five years front-line staff experiences at EVA Air and Cathay Pacific.
˙ Skilled in communication, customer relationship management, and leadership.
 

  Taiwan      +886 975-136-055       

''Alan is polite, humble, and confident when he is attending any activities. He demonstrates himself in an excellent service style.'' 

Kern Kwong,Learning and Development Executive of Cathay Pacific

Work Experience

Manager Candidate

UNIQLO

Jul 2022 - Feb 2023
Tainan, Taiwan

Lead the store for stable daily operations 
-
Provide the best service to customer and establish focusing on the customer service
-
Manage people in the store to work efficiency including coaching and training staff by establishing the staff development plan
-Be responsible for sales target, profits and lost including manage inventory and control personnel cost in the store, and other related tasked

Flight Attendant

Cathay Pacific

Jan 2020 - Jan 2022
Hong Kong

Ensure all passengers are safe and comfortable during a flight
-Cabin safety and customer relationships management for up to 350 passengers per flight
-Provide exceptional in-flight experience including F&B serving and duty-free sales
-Apply first aid and medical care if required in an emergency

Ground Handling Agent

Eva Air

Oct 2016 - Jan 2020
Taoyuan, Taiwan

Provide a wide range of on-ground services in the airport
-Manage customer relationships and resolve ticketing and booking issues at the counter
-Receive VIP passengers such as foreign ambassadors and assist maiden voyage ceremony

-Handle special needs and ad hoc tasks efficiently
-Lead a team to facilitate flight ground preparation to reach on-time performance (OTP)

Account Executive 
Assistant

Planet Public Relations

Jul 2015 - Jun 2016
Taipei, Taiwan

Perform a variety of client services for a public relations agency
-Monitor daily media coverage and report results to the clients
-Attend client events and press conferences for instance Samsung flagship mobile
-
Respond to calls and emails from journalists and check their RSVP for press conferences

Education


National Taiwan University of Arts,
Radio and Television

Sep 2012 - Jun 2016
Bachelor's degree of Arts

Completion of curriculum:
Advertising                                               E-commerce
Journalism and Communication       ‧Image Processing
Public Relations                                       Video Editing 

 Skills


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

Language


Mandarin (Native)
 English (Fluent)
Cantonese (Inter.)
Korean (Beginner)

Web develop related project

Restaurant reservation system

The final project of iSpan, please refer to presentation video

Membership management system

Including functions of creating, reading, updating, deleting, please refer to github

UI design

With a warm color tone and energetic icon, this website wanna present its adorable, please refer to Figma 

Bootstrap framework practice

Layout design practice by bootstrap,  refer to the website

Video player

Practice to build a  video player, please refer to website

林承逸 (Alan)


˙畢業於臺灣藝術大學大眾傳播相關學位學士
˙結訓於資展國際(原資策會)前端工程師就業養成班 
˙擁有一年的公關代理商實習及五年以上的航空服務工作經驗
˙專長於溝通技巧、客戶關係管理、團隊領導等軟實力


   臺灣 +886 975-136-055         

“Alan 謙遜有禮且充滿自信,展現出非常優異的工作風格"
Kern Kwong,
國泰航空 訓練發展教官暨機艙事務長

專業訓練



資展國際 (原資策會)

前端工程師就業養成班
Feb 2022 - Jul 2022

588小時

網頁設計入門 (HTML + CSS )

Bootstrap 響應式網頁設計 

 前端框架網站開發 

UI 網頁視覺規劃及UX概論

學歷


國立臺灣藝術大學

廣播電視學系
Sep 2012 - Jun 2016
學士 學位

修習課程

廣告學 
新聞編譯
公共關係 



電子商務
影像處理
影音編輯

工作經驗

全球儲備精英

UNIQLO

Jul 2022 - Feb 2023
新北市, 臺灣

穩定店舖安定營運
-領導同事提供以客為先的優質服務已達到最大的顧客滿足
-管理店舖員工以致人力安排效率最大化,且重視員工育成並排定培育計畫
-掌握店舖銷售在庫計畫及賣場作成的方向,並做好營收回顧及管理庫存及人事等費用的支出

機艙服務員

國泰航空 

Jan 2020 - Jan 2022
香港

提供乘客一個安全及舒適的飛行體驗 
-於高達350人上的航班進行客艙安全控管及客戶關係管理 
-提供良好的飛行服務體驗像是機上餐飲供應、免稅商品販售、處理客訴等問題
-提供緊急簡單醫療服務予不適旅客,必要時並供予適當藥物

客運運務員

長榮航空

Oct 2016 - Jan 2020
桃園,臺灣

提供廣泛的機場地面服務以促成航班的順利運行
-客戶關係管理及接受現場票務訂位等查詢

-協助接待貴賓如外使及協助首航儀式
-處理旅客特殊需求及控管突發狀況
 
-帶領團隊完成航機地面準備作業以達成班機準點率

專案實習助理

先擎公關

Jul 2015 - Jun 2016
台北,臺灣

提供多樣化客戶服務於公關代理商
-媒體露出監閱以及製作報告
-參與及舉辦媒體活動與記者會相關工作
-連繫媒體記者採訪及媒體接待事宜

技能


  • Word

  • PowerPoint

  • Photoshop 

  • Premiere 

  • Final Cut Pro X

網頁開發


-HTML                    -CSS
-JavaScript            -Bootstrap
-React                    -PHP
-SQL                       -jQuery 
-node.js                 -git

語言


國語(母語) 
英文(流利) 
粵語(中等)
韓語(初學)

網站開發相關專案


餐廳預約揪團平台 
( React, node.js ,myPhpAdmin, SQL, Bootstrap) 

為資策會前端養成班期末結訓作品
詳見 專題影片發表

會員管理後台系統 
( PHP, myPhpAdmin, SQL, Bootstrap) 

包含會員清單檢視及新增刪除、會員個人資料篩選、優惠券發送等功能,詳見 github

網頁介面設計 
(Figma)

以可愛活潑的色調為主軸,搭配上各式各樣ICON增添趣味性,詳見 Figma

Bootstrap切版練習 

以Bootstrap做切版練習,詳見網頁


影音播放器

影音播放器製作練習,詳見網頁