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Trịnh Thái Bảo - Visual Merchandiser
MY DNA WORKING LIFE
Current & Inspiring
- Continue being an inspirational brand and make people talk about us.
Positive & Inclusive
- Engage our customers and make them feel that they belong to our brand.
Easy & Confident
- Make everything easy for our customers and convert inspiration into purchase.
Genuine & Transparent
- We need to start being portrayed as the good company that we are
District 3, Ho Chi Minh City, Vietnam
Kinh nghiệm làm việc
Opening Visual Mechandiser • Hazzys
tháng 12 2020 - Present
Main responsibilities:
- Responsible for opening store brands that have high standards and outstanding
- Make sure the garments in the store follow the guidelines and grasp the customer's behavior when shopping.
- Training sales about the customer's behavior and the nature of garments.
- Follow up the Visual Identity through implementation of the Commercial Handbook and secure well-styled mannequins in windows and in stores and make sure garment presentation is in line with the concept.
- Identify opportunities to increase customer satisfaction and sales.
- Perform sales follow-up and initiate actions to reach sales targets.
- Share information with the team on commercial handbook changes and continue to evaluate throughout the season.
- Provide updates of all VM information equipment in the store.
- Ensure that the store always has enough sales and activity equipment.
- Best image look overview store opening
- Time-saving opening to save on the cost for a company.
Visual Merchandiser • Miêu
tháng 11 2020 - Present
Main responsibilities:
- Launching a new campaign in the right way.
- Make sure the garments always look good to the customers.
- Training staff how to run the store for each problem about mix and match in store.
- Ensure high quality, commercial garment presentation with good garment care every day together with the store team.
- Adapt the store planning according to store needs and budget
from the plan.
- Support the store to achieve excellent customer service.
- Drive the brand into Search Engine Optimization, Pay-per-Click, Social Media Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics and Affiliate Marketing .
- Develop the DNA of the brand target more clearly and step by step.
Visual Merchandiser • Hennes & Mauritz Limited
tháng 5 2018 - tháng 8 2020
Main responsibilities :
- Responsible for presenting my garments in a manner that creates the best customer experience and highlighting the wide array of products
- Work with the global and local guidelines to create the best visual solutions for my store and customer profile.
- Provide a good concept flow by maintaining the concept layout, fixtures and navigation.
- Ensure teams are up to date with current fashion trends and styling techniques, so teams can anticipate your customer's needs.
- Share, inspire and educate the team on seasonal trends.
- Create a clear red thread from windows to A-area with wearable buying-suggestions.
- Evaluate 7 and develop the visual and commercial skills of the store team.
- Organize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook.
- Become a VM mentor, get staff to become visual merchandisers
- Open a new Danang store with my team and get more experience of how to manage the new members in a team to set up and run the new store at a high standard.
Sale Advisor • Hennes & Mauritz Limited
tháng 12 2017 - tháng 5 2018
Main responsibilities :
- Handle incoming garments and making sure the store looks attractive, staying fully informed about all campaigns and activities.
- Support customers to have the best shopping experience.
- Developing customer's experiences by direct customer service and indirect customer service.
- Ensure teams meet customer expectations on direct service to H&M standards.
- Support the store to achieve excellent customer service.
- Ensure high quality, commercial garment presentation with good garment care every day together with the store team.
- Promote employee and customer safety.
- Resolve health & safety, legal and security issues.
- Prevent loss.
- Become a SA mentor and get a challenge to develop a new position.
- Be an ambassador, SA, inspired working way efficiency to all staff many store.
Visual Merchandiser • TOPSHOP TOPMAN
tháng 5 2017 - tháng 10 2017
Main responsibilities :
- Display fashion products in stores based on the brand's VM direction.
- Mix and match the products based on VM direction and new season.
- Work with merchandise and get solutions for garments at the store.
- Develop teams through coaching.
- Organizing and syncing plan workload.
- Handle VM commercial to store team to understand the guildelines.
- Update garments presentation to store team.
- Seek VM potential.
- Carry out sample picking in a way that creates clear stories and wearable buying suggestions.
- Handle Visual Merchandiser equipment and visual scheme orders.
- Control the quantity and condition of all incoming visual equipment.
- Maintain and care for all display and interior materials with sustainability in mind.
Sale advisor and Visual • KHAISILK
tháng 8 2015 - tháng 4 2017
Main responsibilities :
- Driving target sale.
- Training sales advisor about the product and matching garments to push the store sales.
- Mix and match the products based on VM direction and new season.
- Work with merchandise and get solutions for garments at the store.
- Follow up on Store KPIs and initiate actions to achieve store goals and budgets.
- Adapt the store planning according to store needs and budget from the commercial plan.
- Perform daily Customer rounds to maximize customer and action Commercial opportunities.
- Top sale
- Connect contact with foreigners to push target sales higher.
Waiter and Kitchen Staff • GOGI HOUSE
tháng 1 2015 - tháng 5 2015
Main responsibilities :
- Serving customers in a restaurant and giving the best experience for customers.
- Customer satisfaction is the foundation for promoting my development.
- Teamwork is important for work development at work.
Học vấn
2021 - 2022
SR Fashion Business School
Fashion Stylist,Visual Production,Make-up Styling,Magazine Styling,Fashion History
Kỹ năng
- Word
- PowerPoint
- Excel
- Procreate
- 2D Design
Ngoại ngữ
- English — Trung cấp
Trịnh Thái Bảo - Visual Merchandiser
MY DNA WORKING LIFE
Current & Inspiring
- Continue being an inspirational brand and make people talk about us.
Positive & Inclusive
- Engage our customers and make them feel that they belong to our brand.
Easy & Confident
- Make everything easy for our customers and convert inspiration into purchase.
Genuine & Transparent
- We need to start being portrayed as the good company that we are
District 3, Ho Chi Minh City, Vietnam
Kinh nghiệm làm việc
Opening Visual Mechandiser • Hazzys
tháng 12 2020 - Present
Main responsibilities:
- Responsible for opening store brands that have high standards and outstanding
- Make sure the garments in the store follow the guidelines and grasp the customer's behavior when shopping.
- Training sales about the customer's behavior and the nature of garments.
- Follow up the Visual Identity through implementation of the Commercial Handbook and secure well-styled mannequins in windows and in stores and make sure garment presentation is in line with the concept.
- Identify opportunities to increase customer satisfaction and sales.
- Perform sales follow-up and initiate actions to reach sales targets.
- Share information with the team on commercial handbook changes and continue to evaluate throughout the season.
- Provide updates of all VM information equipment in the store.
- Ensure that the store always has enough sales and activity equipment.
- Best image look overview store opening
- Time-saving opening to save on the cost for a company.
Visual Merchandiser • Miêu
tháng 11 2020 - Present
Main responsibilities:
- Launching a new campaign in the right way.
- Make sure the garments always look good to the customers.
- Training staff how to run the store for each problem about mix and match in store.
- Ensure high quality, commercial garment presentation with good garment care every day together with the store team.
- Adapt the store planning according to store needs and budget
from the plan.
- Support the store to achieve excellent customer service.
- Drive the brand into Search Engine Optimization, Pay-per-Click, Social Media Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics and Affiliate Marketing .
- Develop the DNA of the brand target more clearly and step by step.
Visual Merchandiser • Hennes & Mauritz Limited
tháng 5 2018 - tháng 8 2020
Main responsibilities :
- Responsible for presenting my garments in a manner that creates the best customer experience and highlighting the wide array of products
- Work with the global and local guidelines to create the best visual solutions for my store and customer profile.
- Provide a good concept flow by maintaining the concept layout, fixtures and navigation.
- Ensure teams are up to date with current fashion trends and styling techniques, so teams can anticipate your customer's needs.
- Share, inspire and educate the team on seasonal trends.
- Create a clear red thread from windows to A-area with wearable buying-suggestions.
- Evaluate 7 and develop the visual and commercial skills of the store team.
- Organize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook.
- Become a VM mentor, get staff to become visual merchandisers
- Open a new Danang store with my team and get more experience of how to manage the new members in a team to set up and run the new store at a high standard.
Sale Advisor • Hennes & Mauritz Limited
tháng 12 2017 - tháng 5 2018
Main responsibilities :
- Handle incoming garments and making sure the store looks attractive, staying fully informed about all campaigns and activities.
- Support customers to have the best shopping experience.
- Developing customer's experiences by direct customer service and indirect customer service.
- Ensure teams meet customer expectations on direct service to H&M standards.
- Support the store to achieve excellent customer service.
- Ensure high quality, commercial garment presentation with good garment care every day together with the store team.
- Promote employee and customer safety.
- Resolve health & safety, legal and security issues.
- Prevent loss.
- Become a SA mentor and get a challenge to develop a new position.
- Be an ambassador, SA, inspired working way efficiency to all staff many store.
Visual Merchandiser • TOPSHOP TOPMAN
tháng 5 2017 - tháng 10 2017
Main responsibilities :
- Display fashion products in stores based on the brand's VM direction.
- Mix and match the products based on VM direction and new season.
- Work with merchandise and get solutions for garments at the store.
- Develop teams through coaching.
- Organizing and syncing plan workload.
- Handle VM commercial to store team to understand the guildelines.
- Update garments presentation to store team.
- Seek VM potential.
- Carry out sample picking in a way that creates clear stories and wearable buying suggestions.
- Handle Visual Merchandiser equipment and visual scheme orders.
- Control the quantity and condition of all incoming visual equipment.
- Maintain and care for all display and interior materials with sustainability in mind.
Sale advisor and Visual • KHAISILK
tháng 8 2015 - tháng 4 2017
Main responsibilities :
- Driving target sale.
- Training sales advisor about the product and matching garments to push the store sales.
- Mix and match the products based on VM direction and new season.
- Work with merchandise and get solutions for garments at the store.
- Follow up on Store KPIs and initiate actions to achieve store goals and budgets.
- Adapt the store planning according to store needs and budget from the commercial plan.
- Perform daily Customer rounds to maximize customer and action Commercial opportunities.
- Top sale
- Connect contact with foreigners to push target sales higher.
Waiter and Kitchen Staff • GOGI HOUSE
tháng 1 2015 - tháng 5 2015
Main responsibilities :
- Serving customers in a restaurant and giving the best experience for customers.
- Customer satisfaction is the foundation for promoting my development.
- Teamwork is important for work development at work.
Học vấn
2021 - 2022
SR Fashion Business School
Fashion Stylist,Visual Production,Make-up Styling,Magazine Styling,Fashion History
Kỹ năng
- Word
- PowerPoint
- Excel
- Procreate
- 2D Design
Ngoại ngữ
- English — Trung cấp