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CakeResume Talent Search

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Taiwan
台灣
United States
Taipei City, Taiwan
India
Indonesia
台北市, 台灣
भारत
Taipei, Taiwan
New Taipei City, Taiwan
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Less than 1 year
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More than 15 years
AI Smart Matching
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National Taiwan University
國立台灣大學
國立臺灣大學
National Cheng Kung University
國立成功大學
Fu Jen Catholic University
輔仁大學
National Taiwan University of Science and Technology
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國立清華大學
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中國文化大學
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國立中正大學
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國立臺北科技大學
Ming Chuan University
Taiwan
台灣
United States
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Word
Excel
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4-6 years
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  • Exclude read results
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Avatar of 黃婉綺.
Avatar of 黃婉綺.
黃婉綺
Past
Overseas Sales @Lines & Tendency Corporation (Food material trading company)
・
2020 ~ 2023
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
Within one month
Projects owner of two well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide
Communication
Sales & Customer Service
Business Development
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University of Science and Technology
・
MBA
Avatar of the user.
Avatar of the user.
Available for paid companies
Past
大廳櫃檯人員 @台南大億麗緻酒店
・
2015 ~ 2016
Within six months
word
excel
powerpoint
Unemployed
・
Ready to interview
Full-time
10-15 years
淡江大學
・
國際觀光管理學系
Avatar of 賴韋利.
Offline
Avatar of 賴韋利.
Offline
賴韋利
Aftersales @Listan Asia Inc.
・
2022 ~ Present
Customer Service Representative
Within six months
賴韋利 Customer Service Specialist • Taipei，TW • [email protected] Accumulated 10 + years of experience in customer service and 4 years experience in administration position, together with a bachelor’s degree in International Trade, which have honed myself as a fast- learner, with strong communication skills and worked as an effective independent worker and efficient team player. 工作經歷 Listan Asia Inc. , Aftersales, Feb 2022 ~ present - E-mail /calls/ Facebook inquiries support - Spare part arrangement- APAC warehouse and distributor in APAC area - RMA request handling/
Customer Service
Team Player
Customer Service Experience
Employed
Full-time / Interested in working remotely
10-15 years
Chinese Culture University
・
International Trade
50+
Avatar of the user.
Avatar of the user.
Available for paid companies
Assistant manager @Circle K Stores Inc
・
2015 ~ 2022
Within one year
Typing
Work Ethic
Communication
Full-time / Interested in working remotely
10-15 years
Avatar of Chia-Pei Yang.
Avatar of Chia-Pei Yang.
Chia-Pei Yang
sales assistant @Kate Spade New York
・
2022 ~ Present
Sales Associate
More than one year
Chia-Pei Yang Sales Assistant London, United Kingdom,, [email protected] Friendly and efficient receptionist with four years of experience, organizing and assisting employees at the front desk of the hotel. Skills lie in customer service, time management abilities, strong knowledge of office safety procedures, and how to make decisions in a short period when necessary. Employment History MAYJUL 2022 Front Desk Leader Explore Hotel, Taichung, Taiwan Deliver a warm and memorable customer service experience. Served as a successful leader, promoting and achieving store success. Managed front desk operations and customer interactions. Answered
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
國立澎湖科技大學
・
航運管理系
Avatar of Yu Sze Man.
Avatar of Yu Sze Man.
Yu Sze Man
Past
Beauty Adviser @Space Brands (HK) Limited
・
2021 ~ Present
Beauty Adviser
More than one year
confident and flexible. I am looking for a company where I can apply my experiences and education to help the firm and exceed its goals. Through this, I am looking forward for a makeup and skincare or any related position and use my professional skills, knowledge and excellent customer service to be an efficient beauty adviser. 工作經歷 Working Experience Beauty Adviser • Space Brands (HK) Limited 四月Present -Provide skincare and make-up product consultation -Maximize sales volume to achieve targets set by the company -Provide excellent customer services experience -Support daily operations of
powerpoint
Excel
word
Unemployed
Full-time / Interested in working remotely
4-6 years
Provide Facial Electrotherapy Treatments
Avatar of Hamza Munir.
Avatar of Hamza Munir.
Hamza Munir
Customer Relationship Manager @Telenor Telecom Noor Enterprises
・
2016 ~ 2018
Operations Manager
More than one year
Contribute feedback on support processes and procedures to Customer Success Team Lead Assist Customer Success Trainees as a training buddy to monitor their email & phone skills DecemberNovember 2020 Customer Relationship Manager Agan's closet Talagang, Pakistan Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customer's issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Recruit, mentor and develop customer service agents and
Analytical Skills
Customer Relationship Management
Customer Relationship
Full-time
4-6 years
UNIVERSITTY OF PUNJAB LAHORE
・
Bachelor's degree ARTS
Avatar of the user.
Avatar of the user.
Available for paid companies
Sales Manager - Small to Medium Enterprise @Southwest Airlines
・
2019 ~ Present
More than one year
Sales Leadership
Leader
Word
Employed
Full-time / Interested in working remotely
10-15 years
University of Texas at Austin
・
Journalism , Minor - Business Foundations
Avatar of 梁思謙 Brian Liang.
Avatar of 梁思謙 Brian Liang.
梁思謙 Brian Liang
Sales Consultant @Platinum International Consultants
・
2020 ~ 2020
marketing, sales, PM
More than one year
梁思謙 Brian Liang •Familiar with semiconductor industry. •5 years experience of IC substrate deign rule/process/sales/marketing . •3 years experience of IC memory sales,marketing and customer service. •Good at communication ,negotiation,coordination and integrate the sales need. •Good at OSATS management. I worked extensively in IC substrate field for 5 years. My vast experience of IC memory sales combined with my knowledge of IC substrate design led me to meet company strategic and earn best service from customer. I am a highly energetic and driven individual
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
National Chiao Tung University
・
應用科技
Avatar of Ashleigh Haggins.
Avatar of Ashleigh Haggins.
Ashleigh Haggins
More than one year
Briana Sosebee I have over fifteen years of administrative and customer service experience. I thrive when working in a fast-paced environment, and I am eager to learn and master new tasks. With my adept attention to detail, along with my strong customer service skills, I have assisted all of my former employers in building efficient business processes and strong client relationships. When I'm not in the office, you can find me on my laptop working on my marketing degree through Kennesaw State University,or in my kitchen cooking a new recipe. Woodstock, GA, USbriana
word
english
powerpoint
Unemployed
Full-time / Interested in working remotely
More than 15 years

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within six months
Avatar of 賴韋利.
賴韋利
After Sales
Listan Asia Inc.
・
2022 ~ Present
Taipei, 台灣
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support
Fields of Employment
Leisure, Consumer Electronics
Work experience
More than 15 years work experience (10-15 years relevant)
Management
None
Skills
Customer Service
Team Player
Customer Service Experience
Strong Communication Skills
New Employee Orientation
Administration
microsoft office
Slack
Quick Learner
Open Minded
Languages
Chinese
・
Native or Bilingual
English
・
Intermediate
Job search preferences
Positions
Customer Service Representative
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
Chinese Culture University
Major
International Trade
Print
Kcddrvknyvmh1ajoyq7r

賴韋利

Customer Service Specialist  •  Taipei，TW  •  [email protected]

Accumulated 10 + years of experience in customer service and 4 years experience in administration position, together with a bachelor’s degree in International Trade, which have honed myself as a fast- learner, with strong communication skills and worked as an effective independent worker and efficient team player.

工作經歷

Listan Asia Inc., Aftersales, Feb 2022 ~ present

- E-mail /calls/ Facebook inquiries support
- Spare part arrangement- APAC warehouse and distributor in APAC area
- RMA request handling/Credit note issuing 

- RMA product testing - Power Supply 

- Inventory management– Spare part 

- Weekly Sales meeting reported- APAC Aftersales 

- Monthly and annually budgeted- APAC aftersales 

- Shipping documents prepare/checking 

Klook Travel Technology Limited, Customer Experience Specialist II, Oct 2019 ~ Aug 2021

- E-mail/calls/online chat handling
- Case tracking
- Arrange customized travel plan
- Complains handling - coordinate with business development team and local operator
- FAQ translation - Chinese and English
- Specific project executed 

Intertek Testing Service Taiwan Ltd., Specialist, Jun 2012 ~ May 2019

- Customer service- by e-mail/ calls/walk-ins 

- Testing samples review and prepare 

- Tracking cases- accelerated the turnaround time 

- Testing result review - reduce any mistake before typing the report 

- Account Manager(PVH)- Update the test methods/requirement, resolve the relevant issue from lab /vendor or merchant 

- New employee orientation

Onsen Papawaqa spa resort, Front Desk Clerk, Nov 2010 ~ Sep 2011

- Assist in check in/ check out 

- Travel information provided 

- Front desk cleaning.

- Balance the account of the counter 

- Assist in room service. 

- Support different departments

TY Fashion international Co., LTD., Shipping Assistant, Dec 2008 ~ Aug 2010

- Prepare import/export documents 

- Shipping schedule arrangement 

- Prepare L/C 

- Reimbursement 

- Shipment price comparison  

Chinese Culture University, Executive Officer, Aug 2003 ~ Jul 2007

- Extracurricular activities instructor 

- Courses arrangement 

- Official documents preparing and processing 

- Office stationery/supplies purchase and reimbursement 

- Make a public announcement 

- Student recruitment 

- Credit review 

- Official website maintenance  

學歷

Chinese Culture University, Bachelor degree International Trade, 1999 ~ 2003

Resume
Profile
Print
Kcddrvknyvmh1ajoyq7r

賴韋利

Customer Service Specialist  •  Taipei，TW  •  [email protected]

Accumulated 10 + years of experience in customer service and 4 years experience in administration position, together with a bachelor’s degree in International Trade, which have honed myself as a fast- learner, with strong communication skills and worked as an effective independent worker and efficient team player.

工作經歷

Listan Asia Inc., Aftersales, Feb 2022 ~ present

- E-mail /calls/ Facebook inquiries support
- Spare part arrangement- APAC warehouse and distributor in APAC area
- RMA request handling/Credit note issuing 

- RMA product testing - Power Supply 

- Inventory management– Spare part 

- Weekly Sales meeting reported- APAC Aftersales 

- Monthly and annually budgeted- APAC aftersales 

- Shipping documents prepare/checking 

Klook Travel Technology Limited, Customer Experience Specialist II, Oct 2019 ~ Aug 2021

- E-mail/calls/online chat handling
- Case tracking
- Arrange customized travel plan
- Complains handling - coordinate with business development team and local operator
- FAQ translation - Chinese and English
- Specific project executed 

Intertek Testing Service Taiwan Ltd., Specialist, Jun 2012 ~ May 2019

- Customer service- by e-mail/ calls/walk-ins 

- Testing samples review and prepare 

- Tracking cases- accelerated the turnaround time 

- Testing result review - reduce any mistake before typing the report 

- Account Manager(PVH)- Update the test methods/requirement, resolve the relevant issue from lab /vendor or merchant 

- New employee orientation

Onsen Papawaqa spa resort, Front Desk Clerk, Nov 2010 ~ Sep 2011

- Assist in check in/ check out 

- Travel information provided 

- Front desk cleaning.

- Balance the account of the counter 

- Assist in room service. 

- Support different departments

TY Fashion international Co., LTD., Shipping Assistant, Dec 2008 ~ Aug 2010

- Prepare import/export documents 

- Shipping schedule arrangement 

- Prepare L/C 

- Reimbursement 

- Shipment price comparison  

Chinese Culture University, Executive Officer, Aug 2003 ~ Jul 2007

- Extracurricular activities instructor 

- Courses arrangement 

- Official documents preparing and processing 

- Office stationery/supplies purchase and reimbursement 

- Make a public announcement 

- Student recruitment 

- Credit review 

- Official website maintenance  

學歷

Chinese Culture University, Bachelor degree International Trade, 1999 ~ 2003