CakeResume Talent Search

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Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within two months
Connectel Inc. OctoberMayManaged a team of 4 members to complete tickets and requests in a timely manner while maintaining SLAs and customer agreements. - Drove processes and improvements to ensure requests and orders are completed within advertised expectations. - Became proficient in the MaaS360 Mobile Device management system. - Managed customer inventory and device provisioning in-house. - Worked mainly with IOS and iPad devices - Maintained notation and documentation in the Zendesk ticketing system to manage individual customer needs and changes. - Respond to tickets via multiple methods of communication including email, web, and phone. - Managed features and
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of the user.
Avatar of the user.
Director of Product Management @Data System Image Inc.
2022 ~ Present
Senior Product Manager, Product Director
Within one month
Word
PowerPoint
MS Project
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Taiwan University of Science and Technology
Master's degree Computer Science and Information
Avatar of Fadilla Mustika.
Avatar of Fadilla Mustika.
Customer Care Team Lead @Cicil.co.id
2020 ~ 2023
Administrator and Customer Service Specialist
Within two months
feedback for process enhancements Utilized Microsoft Excel for comprehensive reporting on a daily, weekly, and monthly basis Strengthened team performance by training, overseeing, and mentoring new recruits Optimized customer service by strategic scheduling of team members Customer Service Representative • Cicil.co.id JanuaryAugust 2020 | Jakarta, Indonesia Responsibilities Boosted customer satisfaction by resolving issues effectively. Managed 70+ customer communications daily via Zendesk. Assured smooth processing by tracking & monitoring orders. Improved client applications via thorough reviews & reporting. Customer Service Representative • GraPARI Mitra Telkomsel Banjar OctoberDecember 2017 | Banjar, Indonesia Responsibilities Managed customer bill payments and product
Microsoft Office
Zendesk
Google Suite / Microsoft Office Package
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Politeknik Negeri Malang
Teknik Kimia
Avatar of the user.
Avatar of the user.
Product Manager @Caring.com
2018 ~ Present
Product Manager
Within six months
Cooperation
Communications
Implementation
Employed
Full-time / Not interested in working remotely
4-6 years
UC Berkeley Extension
Project & Product Management
Avatar of Devan Aggarwal.
Avatar of Devan Aggarwal.
Founder @Yodeling Llama
2016 ~ 2019
Within one year
Devan Aggarwal Successful Business Intern Devan Aggarwal Devan Aggarwal, an aspiring entrepreneur, has filled his time with numerous business-related internships. He founded Yodeling Llama - a tech startup focused on Instagram and acquired over 2 million followers based on a creative and engaging content strategy. Over the course of three years with the apparel brand, he set up drop-ship arrangements for selling hoodies, iPhone cases, and t-shirts across Europe and the United States. He managed customer inquiries regarding the company’s products. Devan Aggarwal completed a three-week residential program at Stanford University.
Full-time
4-6 years
Avatar of 李韋志 ( Alex Li ).
Avatar of 李韋志 ( Alex Li ).
Past
Business Development Specialist for Taiwan & Australia markets @Campanyon ( 歐洲新創公司 )
2022 ~ Present
Within one month
B.B.A. in Business Administration Work Experience Business Development Specialist for Taiwan & Australia markets Jan 2022 ~ Now Campanyon ( European Startup ) Remote Work Campanyon is a booking platform for nature and sustainable accommodation. Expanded Taiwan & Australia markets to grow the supply of hosts. Created and managed sales pipeline and was the overall point of contact for the Taiwan & Australia markets. Inbound and outbound support/sales (phone and email). Contacted hosts during onboarding and sales conversations. Delivered exceptional customer support to both hosts and users of the platform. Provided users with
PowerPoint
Word
Excel
Unemployed
Full-time / Interested in working remotely
4-6 years
美國東北大學 Northeastern University (U.S.A.)
碩士 專案管理
Avatar of Kevin Wang.
Within one year
Delivered consultation and best-practice recommendation to executive stakeholders; responsible for 7 to 8 concurrent engagements ranging from $50k to $150k deals Collaborated with product development and professional service teams to affect portfolio customizations and priorities; contributed to multiple epics and developed 20+ user stories for specialized use cases Customer Success Manager, Informatica, Toronto, ON, NovJuly 2019 Managed customer success journey for enterprise customers in multiple industry verticals; responsible for over $3M ARR Collaborated with client executive management to ensure product adoption and business outcome achieved; ensured 95% renewal rate under portfolio Acted as a product-agnostic trusted technical
Project Management
Analytical Skills
Customer Success
Full-time / Interested in working remotely
6-10 years
Smith School of Business
Management in Artificial Intelligence
Avatar of Destiny Vida Fardianti.
Offline
Avatar of Destiny Vida Fardianti.
Offline
Finance Business Ops @Agri Sparta Indonesia
2023 ~ Present
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Within one month
Scheduled appointments and assessed project interest with partners and customers - Collaborated with teams to resolve customer issues - Maintained accurate collection records and provided reports - Reviewed data routing and monitored field collectors' reports - Followed up on field cases and reconciled plans with the Collection Manager - Handled invoice handovers and reminded PTP customers to collectors - Reconciled cash collection reporting and ensured payments - Quality checked photo visits from collectors DesemberMaret 2022 Bojonegoro, Jawa Timur Administrative Specialist PT. Indomobil Finance Indonesia - Monitored customer payments and managed collector targets - Conducted follow-ups through notices and calls for unpaid customers - Managed document distribution and unit
Microsoft Office
Google Sheets
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
UIN SUNAN AMPEL SURABAYA
Ekonomi Syariah
Avatar of Christian Pena.
Avatar of Christian Pena.
Order Fulfillment Associate (Seasonal) @The Home Depot
2020 ~ 2020
Manager
More than one year
pallets and securing odd sized items (lumber, building materials) onto trucks. Quickly gained familiarity with product location and store layout to efficiently work orders and assist customers Replenished products on shelves, corrected inventory counts and resolve out of stock orders with customers Owner, 2017 ~ April, 2020 CP Carpentry, LLC Managed marketing, customer relations, finance and all day to day operations of business Identified target customers and launched brand with social media marketing strategy to drive sales Forged strategic relationships with local businesses to sell my products and increase brand awareness VoIP Product Manager, Jan 2012 ~ Dec 2017 Windstream formerly
product management
marketing communications
market research
Employed
Full-time / Interested in working remotely
More than 15 years
Pragmatic Marketing
Practical Product Manager (PMC-V)

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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Leadership
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Within one month
Seasoned Finance Operations
Logo of Agri Sparta Indonesia.
Agri Sparta Indonesia
2023 ~ Present
Indonesia
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Fields of Employment
Work experience
4-6 years
Management
Skills
Microsoft Office
Google Sheets
Languages
Job search preferences
Positions
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
UIN SUNAN AMPEL SURABAYA
Major
Ekonomi Syariah
Print

Destiny Vida Fardianti

Finance Operations

As a finance operations with over 6 years of experience, I possess a broad range of skills across various financial administration aspects, including Accounts Payable (AP), Accounts Receivable (AR), and Collections. I have a proven track record in ensuring operational efficiency and compliance with company policies. With strong analytical abilities and excellent communication skills, I am poised to contribute to the success of my team and organization.

Pengalaman Kerja


Juli 2023 - Present
Yogyakarta, Jawa Tengah

Finance Business Ops

Agri Sparta Indonesia

- Administering reimbursements, verifying documents, and disbursing funds
- Issuing advances to employees as per company policy
- Ensuring precise and prompt financial transaction settlements
- Managing payment and collection cycles efficiently for fund availability and deadline compliance
- Monitoring AP and AR processes for cost-saving and operational efficiency enhancements
- Collaborating across teams to resolve financial transaction issues and improve processes
- Strengthening compliance by implementing internal controls and clear procedures for AP and AR

Maret 2022 - Mei 2023
Malang, Jawa Timur

Collections Specialist

Ula

- Managed telecollection and IVR data assignments
- Conducted QA checks and ensured regulatory compliance
- Contacted customers for payment verification, including on-site visits
- Scheduled appointments and assessed project interest with partners and customers
- Collaborated with teams to resolve customer issues
- Maintained accurate collection records and provided reports
- Reviewed data routing and monitored field collectors' reports
- Followed up on field cases and reconciled plans with the Collection Manager
- Handled invoice handovers and reminded PTP customers to collectors
- Reconciled cash collection reporting and ensured payments
- Quality checked photo visits from collectors

Desember 2019 - Maret 2022
Bojonegoro, Jawa Timur

Administrative Specialist

PT. Indomobil Finance Indonesia

- Monitored customer payments and managed collector targets
- Conducted follow-ups through notices and calls for unpaid customers
- Managed document distribution and unit transactions
- Handled customer and external collector payments
- Reported daily transactions, including bank deposits and check receipts
- Provided payment information and addressed customer inquiries
- Oversaw registration and fiduciary certificate processing within 7 days
- Submitted payment requests after fiduciary certificates were completed
- Verified completeness of credit documents and surveys
- Prepared deviation request letters for credit documents
- Conducted monthly document inventory

September 2019 - Desember 2019
Surabaya, Jawa Timur

Purchase Order (PO) Administration

PT. Mega Central Finance

- Processing Purchasing Orders (PO) for new motorcycles at least 15 accounts per day
- Submit financing for a new motorcycle order to the Disbursement department
- Make a list of New Motorcycle orders from Dealers to monitor from submission process to disbursement date
- Confirm all orders are received according to the contract in a proper condition
- Submit MP and MPP, such as sharing budget and entertain for dealers
- Distribute receipts to collectors and input into the system for receipt and return of collector receipts

Pendidikan


2014 - 2018

UIN SUNAN AMPEL SURABAYA

Ekonomi Syariah / 3.60


Skil


  • Google Workspace
  • Microsoft Office
  • Odoo
  • Tableau
  • Looker Data Studio
  • Zoho 
  • Citrix
Resume
Profile

Destiny Vida Fardianti

Finance Operations

As a finance operations with over 6 years of experience, I possess a broad range of skills across various financial administration aspects, including Accounts Payable (AP), Accounts Receivable (AR), and Collections. I have a proven track record in ensuring operational efficiency and compliance with company policies. With strong analytical abilities and excellent communication skills, I am poised to contribute to the success of my team and organization.

Pengalaman Kerja


Juli 2023 - Present
Yogyakarta, Jawa Tengah

Finance Business Ops

Agri Sparta Indonesia

- Administering reimbursements, verifying documents, and disbursing funds
- Issuing advances to employees as per company policy
- Ensuring precise and prompt financial transaction settlements
- Managing payment and collection cycles efficiently for fund availability and deadline compliance
- Monitoring AP and AR processes for cost-saving and operational efficiency enhancements
- Collaborating across teams to resolve financial transaction issues and improve processes
- Strengthening compliance by implementing internal controls and clear procedures for AP and AR

Maret 2022 - Mei 2023
Malang, Jawa Timur

Collections Specialist

Ula

- Managed telecollection and IVR data assignments
- Conducted QA checks and ensured regulatory compliance
- Contacted customers for payment verification, including on-site visits
- Scheduled appointments and assessed project interest with partners and customers
- Collaborated with teams to resolve customer issues
- Maintained accurate collection records and provided reports
- Reviewed data routing and monitored field collectors' reports
- Followed up on field cases and reconciled plans with the Collection Manager
- Handled invoice handovers and reminded PTP customers to collectors
- Reconciled cash collection reporting and ensured payments
- Quality checked photo visits from collectors

Desember 2019 - Maret 2022
Bojonegoro, Jawa Timur

Administrative Specialist

PT. Indomobil Finance Indonesia

- Monitored customer payments and managed collector targets
- Conducted follow-ups through notices and calls for unpaid customers
- Managed document distribution and unit transactions
- Handled customer and external collector payments
- Reported daily transactions, including bank deposits and check receipts
- Provided payment information and addressed customer inquiries
- Oversaw registration and fiduciary certificate processing within 7 days
- Submitted payment requests after fiduciary certificates were completed
- Verified completeness of credit documents and surveys
- Prepared deviation request letters for credit documents
- Conducted monthly document inventory

September 2019 - Desember 2019
Surabaya, Jawa Timur

Purchase Order (PO) Administration

PT. Mega Central Finance

- Processing Purchasing Orders (PO) for new motorcycles at least 15 accounts per day
- Submit financing for a new motorcycle order to the Disbursement department
- Make a list of New Motorcycle orders from Dealers to monitor from submission process to disbursement date
- Confirm all orders are received according to the contract in a proper condition
- Submit MP and MPP, such as sharing budget and entertain for dealers
- Distribute receipts to collectors and input into the system for receipt and return of collector receipts

Pendidikan


2014 - 2018

UIN SUNAN AMPEL SURABAYA

Ekonomi Syariah / 3.60


Skil


  • Google Workspace
  • Microsoft Office
  • Odoo
  • Tableau
  • Looker Data Studio
  • Zoho 
  • Citrix