in the following areas: • Business Process Analysis • User Story Creation • Release Management • Documentation QUALITY ANALYST • Provided expertise in both web and mobile app manual testing • Documentation Business System Analyst • Innova Solutions Taiwan AugustApril 2024 Roles: SCRUM MASTER • Led Stand-up meetings and collaborative sessions for Taiwan Team and contributed to effective communication and teamwork. • Provided support to the Product Owner by facilitating Sprint Retrospective Sessions, ensuring continuous improvement and team reflection. • Involved in Program Increment and Iteration Plannings and Demo sessions. BUSINESS SYSTEM ANALYST • Partnered with Product Owners and Operations team to define and document business requirements

Service Management Experience: 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals) Key Attributes: Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance

increase in partner acquisition rates. - Enhanced brand partnerships by proactively addressing partners' challenges through streamlined onboarding processes, cutting-edge blockchain and AR solutions, digital innovation, and fan engagement initiatives. - Led a task force team in expanding into the US and Taiwan market and driving sales growth, while fostering effective communication and alignment among cross-functional teams, including senior management, marketing, product, engineering, legal, finance, and ad/PR agencies, resulting in an impressive 80% growth in user base and partner experiences. Digital Strategy Director • Shanghai CanXing Culture & Media Co Ltd 05//Spearheaded negotiations with stakeholders

my career experiences. As an engineer, I continually seek to enhance my knowledge. While coding remains my primary focus at work, my experience at KKCompany taught me to not confine myself to the developer's role alone. I learned the importance of assuming a facilitator role—employing effective communication, comprehensive documentation, and proactive involvement to drive progress. Ultimately, the goal is to ensure tasks are completed successfully. In the future, I aim to prioritize coding while adopting a facilitator mindset. I intend to leverage my influence in the workplace to drive both project success

Participating in Bybit's P2P Ranger Program has further deepened my understanding of crypto market operations. This augments an already well-rounded skill set that encompasses customer engagement, complete sales cycle management, and strategic business planning. My fluency in both English and Mandarin is an invaluable asset, facilitating effective communication with a diverse and global network of stakeholders. I am excited to leverage this unique blend of e-commerce acumen, practical crypto involvement, and gaming leadership in a meaningful role within the evolving blockchain and cryptocurrency ecosystems. I am open to collaborations and other opportunities where

and maintain ETL (Extract, Transform, Load) to perform data cleaning and processing. 4. Effectively communicate and assist in quickly resolving data-related issues. Software Engineer Manager • 鏈加科技有限公司 三月八月 2021 Managed a team of five people to facilitate effective communication between departments. Developed the BoxTradeX cryptocurrency exchange website (https://www.boxtradex.io) and app (https://boxtradex.page.link/63fF). • Used Tech Stack java, Spring Boot, MyBatis, Redis, MySQL, Docker, RabbitMQ, Flutter, Vue, Go • Achievements 1. Single

Tutor • M Star Entertainments - Coached a group ofadults to build their English foundation - Built music industry-related knowledge into the curriculum - Developed fun and engaging activities to drive learning motivation 二月十月 2022 Executive Assistant to Managing Director • Sony Music Entertainment • Supported senior-level executives with professionalism, ensuring effective communication across all levels • Managed projects ranging from cross-regional reports and meetings to multimillion RMB contract deals • Provided Greater China market analysis reports and contributed to departmental goal settings • Acted as one of the key members in starting up a new label from scratch, from copyright application, branding