Senior Product Manager, NexTrek. 2022/10 - Now

• Aligned with the company's business strategy, formulated the 2024 product strategy, and executed related project planning. 
• Introduced Scrum-related development processes, led the development team, and fostered cohesion, resulting in a 20% increase in team efficiency. 
• Collaborated with the marketing department to assist in marketing strategy implementation, leading to a 10% increase in product revenue. 
• Conducted user interviews to understand the needs of target users in the market, facilitating product optimization and achieving a 2% increase in product conversion rate.

Senior Product Manager, Xtars Inc. 2019/03 - 2022/09

• Lead a development team with 10 members to refactor and redesign the app from project-based to product-based service for business strategies and better user experience.
  - Dismantling the refactoring to 3 phases by the property of features and team size.
     - Phase 1 - Personal profile and setting: design-driven project. 
        Limited by the number of developers, choosing a design-driven base to make users a whole new visual experience with little technical effort.
     - Phase 2 - Homepage: design-driven and cross-functional project.
       - Cooperate with planning and agency departments to highlight the characteristics of live-streamers and make differentiation with competitors. 
       - Motivate streamers and their supporters to get the placements and also increase the company revenue.
     - Phase 3 - Live room: technical-based project.
       - Decrease streaming latency from 12~15s to 2~3s.
       - To support streaming web platforms in the future, change the socket to a web socket.
  
• Plan a voice chat room service from the beginning and integrate it into the original live-streaming platform.
  - Make MVP to verify the profit and market value of voice chat.
  - Because of the different business models between voice chat streaming and video streaming service, keep the balance of features and mechanisms for a better user experience. 
  
• Make product strategies to change the disadvantages of our product to our advantages by cross-functional department cooperation and communication.
  - Analyse and enhance the features of competitors to integrate them into our product.
    - Special interactive games and gifts to make streamers and users get more entertainment.
    - Points rewards mechanism to motivate new users to sign up and recharge.

Special Assistant, Phoenix Interactive 2017/02 - 2019/03

Project Manager, Formosasoft 2015/12 - 2016/09

• Enhance and plan features of the website system to fulfill clients' requirements.
  
• Test the websites and apps features to make sure the quality meets our targets. 
  
• Maintain relationships with clients and provide them the best solution.

Auditor, KPMG 2015/09 - 2015/10

• Audited the financial report of a listed company at the over-the-counter market to make sure the stability and legitimacy of finance.
• Assisting clients with CIT filing.