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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Sinta Mayland.
Avatar of Sinta Mayland.
Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within two months
and colleagues * Able to assist all departments concern to GM * Taking minutes in every single meeting * Accompanying GM for general inspection and making notes to all departments concerned for further follow up. * Arranging schedule and coordinate to HODs for departmental review * Doing coordination with Human resources department for all management events. Receptionist • Rama Beach Resort & Villas MayAugust 2014 | Badung, Bali Job description: * Handling guest check in/out * Giving hotel information to arrival guest * Cashiering * Handling walking guest * Doing upselling * Handling guest complaint * Handling guest request * Handling phone service * Handling guest message * Able to be guest relation officer
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
Psikologi
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Within one month
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Field Application Engineer
Logo of 全景軟體股份有限公司(Changing Information Technology).
全景軟體股份有限公司(Changing Information Technology)
2021 ~ Present
Hsinchu, 新竹市台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
FAE Engineer
Fields of Employment
Software, Information Services
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Dreamweaver
Sublime Text
Sony Vegas
Audacity
Android Studio
Genymotion
Prezi
Vigor
WiX
Arduino
Linux Server
windows
Internet Skills
Languages
English
Intermediate
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
National Chung Hsing University
Major
Management Information System
Print

Ian Lin

Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.

  Hsinchu, Hsinchu City, Taiwan  

Work Experience

FAE  •  全景軟體股份有限公司(Changing Information Technology)

九月 2021 - Present

‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.

‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.

‧ Conducted product demonstrations, training sessions, and technical presentations to customers.

‧ Troubleshooted software issues and coordinated with development teams for resolutions.

‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.

‧ Assisted in creating technical documentation such as application notes and user guides.

Management Information System Executive  •  AgnitioST

五月 2019 - Present

‧ In-company project PM with reduce the cost and maintain C# based program

‧ Internal system planning and development of MIS system functions

‧ Maintain company's network, data and perform backup work and the anti-virus

‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting

‧ Responsible for various information system integration, maintenance and testing

‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees

‧ Optimize and maintain the website of company website

Education

2018 - 2018

National Chung Hsing University

Management Information System

2014 - 2018

Providence University

Management Information System

‧Strong understanding of software development methodologies, debugging techniques, and software testing.

Familiarity with operating systems: Linux, Windows, and Internet protocols.

Excellent communication and presentation skills.

Ability to convey complex technical concepts to non-technical stakeholders effectively.

Proven ability to work effectively in a fast-paced, team-oriented environment.



Language


  • English — intermediate
Resume
Profile

Ian Lin

Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.

  Hsinchu, Hsinchu City, Taiwan  

Work Experience

FAE  •  全景軟體股份有限公司(Changing Information Technology)

九月 2021 - Present

‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry.

‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions.

‧ Conducted product demonstrations, training sessions, and technical presentations to customers.

‧ Troubleshooted software issues and coordinated with development teams for resolutions.

‧ Developed and maintained strong customer relationships and gathered feedback for product improvement.

‧ Assisted in creating technical documentation such as application notes and user guides.

Management Information System Executive  •  AgnitioST

五月 2019 - Present

‧ In-company project PM with reduce the cost and maintain C# based program

‧ Internal system planning and development of MIS system functions

‧ Maintain company's network, data and perform backup work and the anti-virus

‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting

‧ Responsible for various information system integration, maintenance and testing

‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees

‧ Optimize and maintain the website of company website

Education

2018 - 2018

National Chung Hsing University

Management Information System

2014 - 2018

Providence University

Management Information System

‧Strong understanding of software development methodologies, debugging techniques, and software testing.

Familiarity with operating systems: Linux, Windows, and Internet protocols.

Excellent communication and presentation skills.

Ability to convey complex technical concepts to non-technical stakeholders effectively.

Proven ability to work effectively in a fast-paced, team-oriented environment.



Language


  • English — intermediate