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Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Cherkie Wong.
Avatar of Cherkie Wong.
Service Manager @Geekplus International Co. Ltd
2020 ~ Present
COO or Head of Operations or Head of Sales/Business Development
Within one month
Chi Kit (Cherkie) WONG International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist NG13, Nottingham, United Kingdom Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of the user.
Avatar of the user.
Past
Senior Marketing Specialist @ASUS Cloud Corporation
2017 ~ 2023
行銷企劃專員
Within one month
Data-Driven Marketing
Critical thinking
Handling pressure
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Regional Key Account Manager SaaS & - West India @Work Store Limited
2023 ~ Present
Area sales manager & Regional sales manager Key Account Manager
Within two months
Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved
Microsoft Office
Excel
Communication
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ITM Group of Institutions
Marketing
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of Allen Liu.
Avatar of Allen Liu.
Past
Sr. Product Designer @OneDegree
2022 ~ Present
Product Designer (UI/UX)
Within one month
system 0-1, solve the user pain point and increase up to 25% usage rate in the same time. Lead the end-to-end design process for the SaaS service, starting from problem definition and UX planning, through UI design, testing, and implementation. Import Figma in the design process from Sketch, and built-up design component system. Implement the design thinking methodology within the development team, taking the lead in conducting Agile/Scrum design sprints to foster brainstorming sessions and facilitate internal consensus-building. Live creating process optimization. 1 to 1 LIVE selling service
ui/ux
Zeplin
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of the user.
Avatar of the user.
資深工程師 @PolyVisions
2018 ~ Present
MANAGER
Within two months
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學 (National Chung Hsin University, NCHU)
Mechanical Engineering
Avatar of the user.
Avatar of the user.
Senior Analysist @Dell Technologies Inc.
2018 ~ Present
Product Manager
Within one month
Project Management
Learning and Development
Team Management
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University or Warwick
Service Management and Design
Avatar of Han Hu.
Avatar of Han Hu.
Senior Software Engineer @GGV Capital
2021 ~ Present
Within one month
in the Finance IT team which build and maintain regulatory report platform for user globally. Responsible for Engineered a data pipeline for Listed Derivative Risk Reporting, encompassing data sourcing, cleansing, and aggregation Ensured the stability and performance enhancement of a regulatory reporting platform, demonstrating experience in data analysis and process optimization. Applied regulatory frameworks (Basel III) to data analytics, showing an ability to understand and implement complex regulatory requirements. Handled detailed data reconciliation tasks (RWA, EAD, Collateral Haircut, etc.), relevant to business insights mining and data analysis. Coordinated with various teams to manage interdependencies.
Java
Flink
Kubernetes/Docker
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
National University of Kaohsiung
Electrical and Electronics Engineering
Avatar of Chun Yu, Ko.
Avatar of Chun Yu, Ko.
Deputy Data Team Lead @ALFRED SYSTEMS INC.
2022 ~ Present
數據分析師、資料科學家
Within two months
the responsibility to promote the professional development of team members and take pride in their growth. Throughout my career, I have proven my exceptional skills in project management, team leadership, and cross-departmental communication. The data team I lead has made significant contributions to driving business growth and process optimization, playing a crucial role in utilizing data-driven decision-making. I am passionate about uncovering the stories behind data and transforming them into strategies that boost business efficacy. I look forward to demonstrating my leadership talents in an environment filled with challenges and opportunities, and to
R
Python
BigQuery
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
東吳大學
資料科學

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Data Scientist
Logo of 國立台灣大學(National Taiwan University).
國立台灣大學(National Taiwan University)
2021 ~ Present
Taipei, Taiwan
Professional Background
Current status
Studying
Job Search Progress
Professions
Data Scientist
Fields of Employment
Work experience
2-4 years work experience (1-2 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Python
Data Analysis
Machine Learning
SQL
Java
Web Development
Flask
Database Management
Chinese
Indonesian
Docker
Github
Deep Learning
Tensorflow (Keras)
IELTS7.5
Report Writing
Data Science
JavaScript
React.js
Flutter
Deep Learning with PyTorch
Languages
English
Native or Bilingual
Chinese
Professional
Indonesian
Native or Bilingual
Job search preferences
Positions
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Job types
Part-time
Locations
Taipei, Taiwan
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
National Taiwan University 國立台灣大學
Major
Master of Computer Science
Print

Josaphat Tirza Bakker 許國亮

Data Engineer

  Taipei, Taiwan

[email protected] / 0971648027

As an Indonesian Overseas Chinese in Taiwan, I hold a Master's in Computer Science from National Taiwan University (GPA: 4.06/4.30) and a degree in Information Management from NTUST. My academic pursuits, deeply rooted in deep learning for healthcare data analysis, have involved working with advanced Language Learning Models (LLMs) like BERT and GPT, sparking a keen interest in data-driven solutions and machine learning optimization. Currently, as a Data Engineer, I apply my skills in Python, Torch, SQL, and various deep learning frameworks to address challenges in server optimization and software validation, with a particular focus on enhancing natural language processing and machine learning through LLMs. My multilingual proficiency in English, Indonesian, and Chinese complements my passion for leveraging data in healthcare advancements, enabling me to excel in diverse, international environments.


Work Experience

Data Engineer  •  Lenovo

October 2023 - Present

Leading the end-to-end data engineering process, specializing in server hardware, firmware, and software validation. My role emphasizes international collaboration, particularly with teams in the U.S. and Beijing, to apply data science methodologies. This includes using LLM techniques to enhance deep learning and predictive analytics, aiming to revolutionize server performance and reliability testing. Key responsibilities include:

  • Data Pipeline Development: Crafted and deployed robust, scalable data pipelines using tools like Apache Kafka and Apache Beam, significantly boosting data analysis and integration across teams in Taiwan, the U.S., and Beijing.

  • Predictive Modeling: Engineered advanced tabular deep learning models for server validation, incorporating LLM models like Qwen and Mixtral, alongside TensorFlow and PyTorch, to refine predictive analytics and enhance server reliability.

  • Big Data Engineering: Oversaw the processing and analytical examination of over 200 million data points of server hardware data, leveraging BigQuery and Spark for efficient management and large-scale processing. 

  • Cross-Regional Collaboration: Demonstrated exemplary international collaboration skills by working seamlessly with diverse teams across Taiwan, the U.S., and Beijing, employing my adaptability and cultural competence to merge data-driven solutions effectively.

AI Researcher (Deep Learning)  •  國立台灣大學(National Taiwan University)

September 2021 - August 2023

As an academic member at NTU AI² Lab under Prof. Chu-Song Chen, I focused on leveraging advanced AI and LLM technologies for enhancing medical decision-making at NTU Hospital. Specializes in high-end computational models and libraries to push forward the capabilities of AI in healthcare. Key contributions include:

  • Medical Transformer-based LLMs: Optimized transformer-based LLMs for medical decision support, utilizing advanced parameter tuning techniques to enhance model performance and applicability in healthcare.
  • Applying YOLOv4 for Computer Vision: Implemented YOLOv4 for cutting-edge medical image analysis, advancing the precision and efficiency of diagnostic processes.
  • Developing BERT-based Models with PyTorch: Engineered private BERT-based LLMs using PyTorch, tailored to extract and analyze complex patterns in clinical data.
  • Curating Diverse Datasets: Oversaw the compilation and management of wide-ranging datasets, applying tools such as Pandas for data manipulation and Scikit-learn for predictive analytics, to fuel model training and generate valuable healthcare insights.

Mobile Application Developer  •  同合順企業有限公司

August 2021 - August 2023

Platform development with focus on creating robust, scalable backend systems and integrating cutting-edge AI technologies to improve app functionality and user experience. My contributions spanned several key areas:

  • Flutter & Java App Development: Built scalable, user-focused apps with Flutter and Java, emphasizing intuitive UI/UX designs. Employed advanced techniques for smooth, cross-platform functionality.

  • Python, Flask Backend & AI Models: Leveraged Flask in Python for backend services, integrating TensorFlow for AI-driven NLP models to optimize the KYC process, enhancing security and user verification processes.

  • Bloc for State Management: Implemented Bloc for sophisticated data management, ensuring fluid state management and reactivity within applications.

  • CI/CD & Automated Testing: Adopted Github's CI/CD pipelines and automated testing, maintaining high standards of code quality and accelerating development cycles.


Machine Learning Engineer  •  DOWN Dating & Social Apps

June 2021 - September 2021

Specialized in developing recommendation algorithms to match users based on preferences and back-end solutions to support a user base of over 8 million. My key responsibilities included:

  • Machine Learning & Recommendation Systems: Used Python with TensorFlow and Scikit-learn for advanced models and recommendations, boosting user engagement through tailored content.

  • Scalable Back-End Services: Developed scalable back-end solutions using Node.js and MongoDB, ensuring smooth user experiences as our base expanded.

  • Data Science & Analytics: Analyzed 400+ million data points with Pandas and Jupyter, applying predictive analytics to drive informed decisions.

Data Scientist  •  Supertype

September 2020 - March 2021

Participated in a half-work, half-study program, focusing on applying data science and engineering to solve real-world commercial challenges. My involvement centered around:

  • Python Data Analysis: Leveraged Pandas and NumPy for data manipulation, and visualized insights using Matplotlib and Seaborn.

  • Deployment with Docker: Utilized Docker for streamlined app deployment, enhancing consistency across environments.

  • Flask Web Development: Developed Flask-based web services, integrating RESTful APIs and managing databases with SQLAlchemy for efficient web solutions.

Education

Sept 2021 - July 2023

National Taiwan University 國立台灣大學, Graduate Institute of Computer Science

Master of Computer Science ( GPA: 4.06/4.3 )

Honors: Graduated with distinguished thesis publication

Sept 2018 - July 2021

National Taiwan University of Science and Technology 國立台灣科技大學

Information Management ( GPA: 4.14/4.3 )

Honors: Cumlaude, top of the class for 3 consecutive years and graduated early in 3 years

My Projects

"Speak It" mobile application | Fullstack, 2022


  • Platform development: React-native & Javascript
  • Deployment: Google Cloud Platform (GCP)
  • Model: HuggingFace BERT LLM model

"So Clean" web application | Backend, 2021


  • Frontend: Python Flask
  • Backend: React.js & Javascript
  • Database: Mongo DB

Skills

Machine Learning


  • Computer vision deep learning
  • LLMs (BERT & GPT)
  • Big data processing & ETL

Software Development


  • Flutter mobile app
  • Python & Javascript RESTful API
  • CI/CD 

Language


  • Chinese
  • English (IELTS 7.5)
  • Indonesian
Resume
Profile

Josaphat Tirza Bakker 許國亮

Data Engineer

  Taipei, Taiwan

[email protected] / 0971648027

As an Indonesian Overseas Chinese in Taiwan, I hold a Master's in Computer Science from National Taiwan University (GPA: 4.06/4.30) and a degree in Information Management from NTUST. My academic pursuits, deeply rooted in deep learning for healthcare data analysis, have involved working with advanced Language Learning Models (LLMs) like BERT and GPT, sparking a keen interest in data-driven solutions and machine learning optimization. Currently, as a Data Engineer, I apply my skills in Python, Torch, SQL, and various deep learning frameworks to address challenges in server optimization and software validation, with a particular focus on enhancing natural language processing and machine learning through LLMs. My multilingual proficiency in English, Indonesian, and Chinese complements my passion for leveraging data in healthcare advancements, enabling me to excel in diverse, international environments.


Work Experience

Data Engineer  •  Lenovo

October 2023 - Present

Leading the end-to-end data engineering process, specializing in server hardware, firmware, and software validation. My role emphasizes international collaboration, particularly with teams in the U.S. and Beijing, to apply data science methodologies. This includes using LLM techniques to enhance deep learning and predictive analytics, aiming to revolutionize server performance and reliability testing. Key responsibilities include:

  • Data Pipeline Development: Crafted and deployed robust, scalable data pipelines using tools like Apache Kafka and Apache Beam, significantly boosting data analysis and integration across teams in Taiwan, the U.S., and Beijing.

  • Predictive Modeling: Engineered advanced tabular deep learning models for server validation, incorporating LLM models like Qwen and Mixtral, alongside TensorFlow and PyTorch, to refine predictive analytics and enhance server reliability.

  • Big Data Engineering: Oversaw the processing and analytical examination of over 200 million data points of server hardware data, leveraging BigQuery and Spark for efficient management and large-scale processing. 

  • Cross-Regional Collaboration: Demonstrated exemplary international collaboration skills by working seamlessly with diverse teams across Taiwan, the U.S., and Beijing, employing my adaptability and cultural competence to merge data-driven solutions effectively.

AI Researcher (Deep Learning)  •  國立台灣大學(National Taiwan University)

September 2021 - August 2023

As an academic member at NTU AI² Lab under Prof. Chu-Song Chen, I focused on leveraging advanced AI and LLM technologies for enhancing medical decision-making at NTU Hospital. Specializes in high-end computational models and libraries to push forward the capabilities of AI in healthcare. Key contributions include:

  • Medical Transformer-based LLMs: Optimized transformer-based LLMs for medical decision support, utilizing advanced parameter tuning techniques to enhance model performance and applicability in healthcare.
  • Applying YOLOv4 for Computer Vision: Implemented YOLOv4 for cutting-edge medical image analysis, advancing the precision and efficiency of diagnostic processes.
  • Developing BERT-based Models with PyTorch: Engineered private BERT-based LLMs using PyTorch, tailored to extract and analyze complex patterns in clinical data.
  • Curating Diverse Datasets: Oversaw the compilation and management of wide-ranging datasets, applying tools such as Pandas for data manipulation and Scikit-learn for predictive analytics, to fuel model training and generate valuable healthcare insights.

Mobile Application Developer  •  同合順企業有限公司

August 2021 - August 2023

Platform development with focus on creating robust, scalable backend systems and integrating cutting-edge AI technologies to improve app functionality and user experience. My contributions spanned several key areas:

  • Flutter & Java App Development: Built scalable, user-focused apps with Flutter and Java, emphasizing intuitive UI/UX designs. Employed advanced techniques for smooth, cross-platform functionality.

  • Python, Flask Backend & AI Models: Leveraged Flask in Python for backend services, integrating TensorFlow for AI-driven NLP models to optimize the KYC process, enhancing security and user verification processes.

  • Bloc for State Management: Implemented Bloc for sophisticated data management, ensuring fluid state management and reactivity within applications.

  • CI/CD & Automated Testing: Adopted Github's CI/CD pipelines and automated testing, maintaining high standards of code quality and accelerating development cycles.


Machine Learning Engineer  •  DOWN Dating & Social Apps

June 2021 - September 2021

Specialized in developing recommendation algorithms to match users based on preferences and back-end solutions to support a user base of over 8 million. My key responsibilities included:

  • Machine Learning & Recommendation Systems: Used Python with TensorFlow and Scikit-learn for advanced models and recommendations, boosting user engagement through tailored content.

  • Scalable Back-End Services: Developed scalable back-end solutions using Node.js and MongoDB, ensuring smooth user experiences as our base expanded.

  • Data Science & Analytics: Analyzed 400+ million data points with Pandas and Jupyter, applying predictive analytics to drive informed decisions.

Data Scientist  •  Supertype

September 2020 - March 2021

Participated in a half-work, half-study program, focusing on applying data science and engineering to solve real-world commercial challenges. My involvement centered around:

  • Python Data Analysis: Leveraged Pandas and NumPy for data manipulation, and visualized insights using Matplotlib and Seaborn.

  • Deployment with Docker: Utilized Docker for streamlined app deployment, enhancing consistency across environments.

  • Flask Web Development: Developed Flask-based web services, integrating RESTful APIs and managing databases with SQLAlchemy for efficient web solutions.

Education

Sept 2021 - July 2023

National Taiwan University 國立台灣大學, Graduate Institute of Computer Science

Master of Computer Science ( GPA: 4.06/4.3 )

Honors: Graduated with distinguished thesis publication

Sept 2018 - July 2021

National Taiwan University of Science and Technology 國立台灣科技大學

Information Management ( GPA: 4.14/4.3 )

Honors: Cumlaude, top of the class for 3 consecutive years and graduated early in 3 years

My Projects

"Speak It" mobile application | Fullstack, 2022


  • Platform development: React-native & Javascript
  • Deployment: Google Cloud Platform (GCP)
  • Model: HuggingFace BERT LLM model

"So Clean" web application | Backend, 2021


  • Frontend: Python Flask
  • Backend: React.js & Javascript
  • Database: Mongo DB

Skills

Machine Learning


  • Computer vision deep learning
  • LLMs (BERT & GPT)
  • Big data processing & ETL

Software Development


  • Flutter mobile app
  • Python & Javascript RESTful API
  • CI/CD 

Language


  • Chinese
  • English (IELTS 7.5)
  • Indonesian