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Saori Hsieh System Analyst | C# Engineer Taipei City, Taiwan Professional Summary With over a decade of experience in system development, I excel in system analysis and user experience design. I utilize UML tools to clarify user requirements and contribute to enhancing system adaptability, readability, and maintainability. Possessing strong analytical skills, I can quickly grasp the logic of new systems, promptly identify critical issues, and propose effective solutions. Additionally, I am skilled in conceptualizing complex ideas and articulating them in a clear and concise manner. Key Achievements 1. System Emergency Response Capability: - Demonstrated the ability

js, MySQL, MongoDB AWS, Docker, Access point, Switch, Gateway System design, UX Work Experience Frontend engineer 2021/11 ~ 2023/01 CREPOWERMAY CO.,LTD Develop customer's ERP system Write automated testing to reduce 10% of the testing time of cumbersome functions. Develop reusable, maintainable components. System analysis 2019/04 ~ 2021/08 D-Link Corporation Finish the first Software Design Document to increase cross-department communication by 30%. Perfect technical document writing to increase the speed of bug fixing by 20%. Import writing tech documents in software development. System operation 2018

翁宇函 Jasmine Yu Han Weng [email protected] aipei, Taiwan Education Brigham Young University - Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native

that have the potential to go on Flash Sale - Acquiring new sellers Online to Online or Offline to Online - Helping new sellers who are having problems with their shop Staff Finance Accounting • PT. Empat Sembilan Nusantara Muda (Dimsum 49) MaretDesember 2020 | Jatiwaringin, Jakarta Timur - Entering data manually to the system - Downloading bank statements - Matching sales data with bank statements - Carrying out Petty Cash stock taking - Doing bookkeeping Fraud and Promo • PT. Tokopedia OktoberJanuari 2020 | Kembangan, Jakarta Barat - Data analysis of sellers who submit complaints - Analyze shops that are indicated as fraud or scrap - Receive ongoing promotional issues and

projects from a different perspective. I excel in cross-function communication, establishing and optimizing processes. Through system implementation, I enable individuals to perform their work more effectively. Taipei City, Taiwan 工作經歷 Assistant Account Manager • KKTV 一月Present Project Management Successfully implemented the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process.

experience and timely launch. ● Introduced B2B2C model, resulting in a two-wheeler rental platform. Achievements: ● Enhanced a B2B2C two-wheeler rental platform, achieving a 200% annual user growth. The platform offered versatile rental options and robust management features. ● Built the data warehouse and analysis platform from scratch. Utilize RFM and A/B Testing for user segmentation, providing real-time feedback for operational adjustments. Develop custom dashboards with various visualization tools. ● Developed site selection methodologies and executed planning for 186 cities, reducing development time by 50%. ● Reduced

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