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Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within two months
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
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Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Present
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Public Speaking & Relations
Customer Service
assistant manager
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Paramadina
Psikologi
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
Unemployed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of Amanda Lai.
Avatar of Amanda Lai.
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)
2023 ~ 2023
Within two months
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Communication
Event Planning & Management
Community Engagement
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
International Business/Trade/Commerce
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Within one month
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Team Leader
Royal Enfield
2019 ~ 2021
Shiralakoppa, Karnataka 577428, India
Professional Background
Current status
Job Search Progress
Professions
Sales Team Lead
Fields of Employment
Work experience
2-4 years
Management
I've had experience in managing 5-10 people
Skills
Adaptability
Ambitious
Practical
Assisted
Adaptable
Ability To Work Under Pressure
Ability To Work In A Team
Customer Relationships
Constructive Feedback
Time Management
Languages
English
Professional
Kannada
Native or Bilingual
Hindi
Fluent
Urdu
Native or Bilingual
Arabic
Beginner
Job search preferences
Positions
Team Leader
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
National Institute Of Information Technology
Major
Computer Programming
Print

Musthaq Ahamed

Team Leader

  Shiralakoppa, Karnataka 577428, India 


Career Objective
To secure a challenging position in a reputable organization, to expand my learning, knowledge, and skills and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

    

Work Experience

September 2019 - October 2021

Team Leader

Royal Enfield

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Submitted reports to senior management to aid in business decision-making and planning.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Negotiated contracts and sales terms with new and existing clients

September 2018 - September 2019

Sales Executive

Royal Enfield

Sales Executive at Royal Enfield, Shimoga

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

May 2017 - February 2018

Medical laboratory technician

Life Care Diagnostics

Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injurie s.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Set up, maintained and verified sterility of lab equipment and tools.
Analyzed experiment and test results to validate adherence to standards and specifications.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Served customers and followed outlined steps of service.

Education

National Institute Of Information Technology

Computer Programming

2019 - 2019

Gangotri Paramedical Institution

Diploma

2016 - 2019

Govt Junior College

10

2013 - 2014

Skills


  • Adaptability
  • Ambitious
  • Practical
  • Assisted
  • Adaptable
  • Ability To Work Under Pressure
  • Ability To Work In A Team
  • Customer Relationships
  • Constructive Feedback
  • Time Management

Languages


  • English — Professional
  • Kannada — Native or Bilingual
  • Hindi — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner
Resume
Profile

Musthaq Ahamed

Team Leader

  Shiralakoppa, Karnataka 577428, India 


Career Objective
To secure a challenging position in a reputable organization, to expand my learning, knowledge, and skills and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

    

Work Experience

September 2019 - October 2021

Team Leader

Royal Enfield

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Submitted reports to senior management to aid in business decision-making and planning.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Negotiated contracts and sales terms with new and existing clients

September 2018 - September 2019

Sales Executive

Royal Enfield

Sales Executive at Royal Enfield, Shimoga

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

May 2017 - February 2018

Medical laboratory technician

Life Care Diagnostics

Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injurie s.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Set up, maintained and verified sterility of lab equipment and tools.
Analyzed experiment and test results to validate adherence to standards and specifications.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Served customers and followed outlined steps of service.

Education

National Institute Of Information Technology

Computer Programming

2019 - 2019

Gangotri Paramedical Institution

Diploma

2016 - 2019

Govt Junior College

10

2013 - 2014

Skills


  • Adaptability
  • Ambitious
  • Practical
  • Assisted
  • Adaptable
  • Ability To Work Under Pressure
  • Ability To Work In A Team
  • Customer Relationships
  • Constructive Feedback
  • Time Management

Languages


  • English — Professional
  • Kannada — Native or Bilingual
  • Hindi — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner