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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of david ardiansyah.
Avatar of david ardiansyah.
Quality Assurance Engineer @PT. Serasi Autoraya
2021 ~ Present
QA automation engineer / Software development engineer in test
Within two months
David Ardiansyah HP:Email: [email protected] LinkedIn: https://www.linkedin.com/in/david-ardiansyah/ Alamat : Jl. Merpati 1 Blok D3 No.7 Pdk.sejahtera, Kutabumi, Tangerang I am a Quality Assurance Engineer with more than 5 years of experience in performing blackbox tests in almost all phases of the software development life cycle (SDLC) and Agile methodologist, I use Postman for API testing, Jmeter for Performance Testing and Katalon/Robot Framework for WEB/Frontend testing, as well as helping in resolving BUG or requirement differences
Agile
SDLC (Software Development Life Cycle)
Manual Testing
Employed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Universitas Buddhi Dharma
Computer and Information Sciences and Support Services
Avatar of the user.
Avatar of the user.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Present
PM、活動企劃相關、行銷企劃相關
Within one month
Word
ERP
Excel
Employed
Open to opportunities
Part-time / Interested in working remotely
6-10 years
Tatung University
電機工程研究所光電組
Avatar of nganhang hotrovay.
Avatar of nganhang hotrovay.
Past
Retail Manager @Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
2023 ~ Present
tín dụng
Within one month
aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ
word
powerpoint
excel
Unemployed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Van Hien University
Banking and Financial Support Services
Avatar of the user.
Avatar of the user.
Creative Lead / Brand Designer @Playsee
2023 ~ Present
創意總監
Within one month
adobe
Figma
Microsoft Office
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of the Arts London
Business, Management, Marketing, and Related Support Services
Avatar of Betty Angel Lam.
Avatar of Betty Angel Lam.
Project Manager @Lee, Tsai & Partners
2022 ~ Present
Executive Assistant to Chief Executive Officer
Within one month
— Personal Statement This is Betty LAM from Hong Kong, who has been living and working in Taiwan for over 6 years. As a graduate from a university (Bachelor's) in the Netherlands and (Master's) in the UK, I am fully ‘multicultural’ and getting more considerate among different people. I think it’s very important to handle interpersonal relationships both internally and externally. Besides this, fast learning and adaptability are also trained while handling everything in life myself. And my presentation skills are also mastered, clearly stating my ideas and marketing myself and my team
Project Coordination
Microsoft Office
Support Services
Employed
Full-time / Interested in working remotely
6-10 years
University of Maryland
Agile Project Management
Avatar of Ibnu Fajar Alam.
Avatar of Ibnu Fajar Alam.
Past
IT Assistance Manager @Yanmar Diesel Indonesia
2022 ~ 2022
IT Manager
Within one year
users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers. Managed daily server backups on computers to avoid data loss
Project Manager
Team Leadership
Network Installation and Management
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bina Nusantara University
Information System
Avatar of the user.
Digital & E-Commerce Manager
Within two months
Digital Marketing
Distribution Management
E-Commerce
Full-time / Interested in working remotely
6-10 years
Anna University
Engineering
Avatar of Rafał Turski.
Avatar of Rafał Turski.
Senior Infrastructure Systems Administrator @Leroy Merlin (ADEO Group)
2023 ~ Present
Senior Infrastructure Engineer
Within two months
and migration of domain to Windows 2012 R2 in virtual environment (Hyper-V). Implementation of Exchange server, SQL. Implementation of backup based on Acronis products. Service Desk Coordinator • Digital Virgo S.A. (formerly Avantis S.A.) NovemberMarch 2013 Provide 1st and 2nd line support services for server farm administration at several physical locations. All infrastructure virtualized (except PBX servers), clustered. Servers mainly Linux (Centos and RedHat). Systems Administrator • Intaris MayJuly 2012 Standalone Administrator in an IT Outsourcing company. Planning, implementation and ongoing support of the company's clients.
VMware
VEEAM
Docker
Employed
Full-time / Interested in working remotely
More than 15 years
Avatar of Ryno du Toit.
Avatar of Ryno du Toit.
IT Consultant @Supportwave
2023 ~ Present
IT Engineer MSP
Within one year
is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence
Microsoft Office
Time Management
Project Management
Employed
Full-time / Remote Only
More than 15 years
Damelin
Information Technology

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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More than one year
Associate Market Manager
Expedia
2022 ~ Present
Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Merchandiser, Customer Success Manager, Operations Manager
Fields of Employment
Information Services, Leisure, Computer Networking
Work experience
10-15 years
Management
I've had experience in managing 1-5 people
Skills
Customer Relationship Management
Business Consulting
Digital Marketing
Management System
Data Analysis
Project Management Skills
Word
Excel
PowerPoint
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
Associate Market Manager
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
Major
The Post-Master’s International Marketing Certificate
Print

Yuchuan Shih 

(886) 925-036603 | [email protected]

PROFILE 


Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.


WORK EXPERIENCE & SELECTED ACCOMPLISHMENTS

Associate Market Manager  •  Expedia

Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership.
Increasing +17% revenue YoY growth with 130+ high value partners.
Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Jan 2022 - Present

Lodging Solution Specialist  •  Expedia

Create internal training materials for lodging technical solutions and customer service.
Optimize connectivity program in developing tools and integration, working with internal teams and external vendors.
Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service.

Oct 2020 - Dec 2021

Lodging Content Specialist  •  Expedia

Educate+1200 new clients end to end Expedia platform onboarding training.
Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO.

Feb 2016 - Oct 2020

Lodging Partner Specialist III  •  Expedia

Participate multiple software tests & learn projects to improve the back-end operation system.
Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Feb 2015 - Feb 2016

Customer Relationship Management Representative  •  Bureau Veritas

Conduct management system audit once qualification recognized by a technical team.
Maintaining the relationship with vendors and clients.

Mar 2014 - Feb 2015

Graduate Research Assistant  •  Eastern Michigan University

Generate and analyze a large quantitative database for the Taiwanese hospitality and consumer behaviors project via IBM SPSS.

Sep 2011 - Jan 2014

Senior Quality Control Engineer  •  Bright Life Enterprise Co., Ltd

Coordinate and operate the manufacturing line for medical instruments and medical-related supplies.
Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

Jan 2009 - July 2011

EDUCATION

2014 - 2015

Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan

The Post-Master’s International Marketing Certificate

2011 - 2013

Eastern Michigan University

Master of Science in Hotel and Restaurant Management

2003 - 2007

Chinese Culture University

Bachelor of Science in Food Science and Nutrition

Skills


Salesforce
• Tableau
• MS office
Project Management 
Digital Marketing
Account Management
Content Strategy
 Internal & External Trainings

CERTIFICATIONS 


Project Management Professional, Project Management Institute, Credential ID 3187756

Language


English
 Mandarin (Traditional/Simplified)
 Taiwanese 


Resume
Profile

Yuchuan Shih 

(886) 925-036603 | [email protected]

PROFILE 


Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.


WORK EXPERIENCE & SELECTED ACCOMPLISHMENTS

Associate Market Manager  •  Expedia

Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership.
Increasing +17% revenue YoY growth with 130+ high value partners.
Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Jan 2022 - Present

Lodging Solution Specialist  •  Expedia

Create internal training materials for lodging technical solutions and customer service.
Optimize connectivity program in developing tools and integration, working with internal teams and external vendors.
Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service.

Oct 2020 - Dec 2021

Lodging Content Specialist  •  Expedia

Educate+1200 new clients end to end Expedia platform onboarding training.
Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO.

Feb 2016 - Oct 2020

Lodging Partner Specialist III  •  Expedia

Participate multiple software tests & learn projects to improve the back-end operation system.
Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Feb 2015 - Feb 2016

Customer Relationship Management Representative  •  Bureau Veritas

Conduct management system audit once qualification recognized by a technical team.
Maintaining the relationship with vendors and clients.

Mar 2014 - Feb 2015

Graduate Research Assistant  •  Eastern Michigan University

Generate and analyze a large quantitative database for the Taiwanese hospitality and consumer behaviors project via IBM SPSS.

Sep 2011 - Jan 2014

Senior Quality Control Engineer  •  Bright Life Enterprise Co., Ltd

Coordinate and operate the manufacturing line for medical instruments and medical-related supplies.
Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

Jan 2009 - July 2011

EDUCATION

2014 - 2015

Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan

The Post-Master’s International Marketing Certificate

2011 - 2013

Eastern Michigan University

Master of Science in Hotel and Restaurant Management

2003 - 2007

Chinese Culture University

Bachelor of Science in Food Science and Nutrition

Skills


Salesforce
• Tableau
• MS office
Project Management 
Digital Marketing
Account Management
Content Strategy
 Internal & External Trainings

CERTIFICATIONS 


Project Management Professional, Project Management Institute, Credential ID 3187756

Language


English
 Mandarin (Traditional/Simplified)
 Taiwanese