Volunteering Experience , Atlanta GA , 2018 - 2020.

Dennard Conference Center, Intern, Mar 2019 - Apr 2019.

Nine Ice Cream, Saleswoman, Jun 2019 - Jul 2019.

- Greeted customers and provided friendly help while building customer relationships, resulting in an increase in customer satisfaction. 

- succesed in product marketing.
- Handed Sales accounting and registration.

Sofitel Al khobar the Corniche , Front Office Agent, Aug 2021- Present.

- Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained.

- Answered phone calls and in-person inquiries.

- Coordinated successful check in and check out procedures for all guests.

- Maintained LQA (Leading Quality Assurance) standards. 

- Assisted each customer through decision-making process with sound product knowledge while appealing to wants and needs.

- Assisted guests with registration in the rewards program and explain the procedures of use.

- Dealt with and resolved customers' complaints.

- Demonstrated in-depth knowledge of the hotel including room details and rates, hotel services and facilities, promotions and the local area.

- Being able to work independently while proven collaborative skills establish productive working relationships with coworkers and supervisors.

- Trained and Supervised new team members.

- Being able to work as part of a team and collaborate effectively.