CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Present
Product Manager/ Program Manager
Within one month
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ Present
數據分析、行銷研究、營運管理
Within one month
system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing
Word
Microsoft Office
Project Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
藝術跨域研究所
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學(National Chengchi University)
Marketing
Avatar of the user.
Avatar of the user.
Technical Integration Manager @Evolution
2022 ~ Present
Product Manager
Within one month
專案管理
C#
ASP.NET
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立台北科技大學 NTUT
資訊工程
Avatar of 程厚勳.
Avatar of 程厚勳.
Quality Manager @鴻準精密工業股份有限公司
2023 ~ Present
Quality Manager /Supplier Quality
Within one month
issue resolution, and everyday departmental management. - Enhance the quality assurance system, ensuring its smooth operation and effectiveness. Improve the department's quality assurance awareness and quality management skills. Key Achievements: - Helped establish a branch factory in Vietnam and guided the company to obtain ISO9001/14001/45001 certifications. - Successfully introduced 5 new products to the Vietnam factory, achieving customer satisfaction and obtaining mass production shipment approval. - Used Lean Production methods to streamline production processes and optimize capacity, increasing production by 50% without adding any new tools or labor. - Used p...
Excel
Word
PowerPoint
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
成功大學
化學工程
Avatar of Wu Tommy.
Avatar of Wu Tommy.
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
2023 ~ Present
PM、活動企劃相關、行銷企劃相關
Within one month
act as a bridge between business/RD and customers, and assist customers in dealing with technical problems in a language that customers understand, so as to ensure that customers can use the company's products normally. 2. Carry out routine after-sales service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist
Word
ERP
Excel
Employed
Open to opportunities
Part-time / Interested in working remotely
6-10 years
Tatung University
電機工程研究所光電組
Avatar of Fu Wei Hsu.
Avatar of Fu Wei Hsu.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
on E-commerce, FMCG and healthcare field. [email protected]|Objective Responsibilities and Achievements Paid Search specialist from an agency background s uccessfully drove revenue growth for KA clients by formulating both online and offline marketing strategies, ensuring KPI achievement. Proactively managed client services, maintained strong customer relationships, and collaborated closely with clients to discuss market trends and product positioning. Future Trends Driven by growing policies awareness increasing, we focus on enhancing private domain traffic management. Given LINE's dominant role as a key platform for private domain traffic in Taiwan, enhancing user engagement
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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Within six months
Sales Associate
Logo of Automobili Lamborghini Store.
Automobili Lamborghini Store
2021 ~ 2023
Dubai - United Arab Emirates
Professional Background
Current status
Employed
Job Search Progress
Professions
Retail Salesperson, Retail Merchandiser, Sales Clerk
Fields of Employment
Luxury, Fashion, Lifestyle
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Product Knowledge
Sales and Goal Achievement
Exellent interpersonal Skills
Excellent Communication Skills
Customer Service Excellence
Negotiation and Persuation skills
Relationship Building and Management
Team Collaboration And Leadership
Time Management and Prioritization
Languages
Arabic
Native or Bilingual
English
Fluent
Job search preferences
Positions
Sales Associate
Job types
Full-time
Locations
Remote
Not interested in working remotely
Freelance
Educations
School
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
Major
85%
Print

Sameh Abdelrahman

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud.

  Dubai - United Arab Emirates    

 

Work Experience

Retail Sales Associate  •  Automobili Lamborghini Store

February 2021 - August 2023

• Boosted average transaction value by 15% through personalized recommendations based on customer needs.
• Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue.
• Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic.
• Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents.
• Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores.

Retail Sales Associate  •  Hard Rock Cafe Sharm El Sheikh

October 2017 - December 2020

• Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships.
• Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue.
• Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory.
• Streamlined team operations by 25% through effective team collaboration and training of 5 sales associates.
• Coordinated store displays and conducted weekly merchandise audits. Boosted sales by 25% through creative display arrangement and identified slow-moving products for markdown.

Sales Associate  •  Jack & Jones

May 2014 - August 2017

• Raised customer satisfaction by 95% through providing expert product knowledge and promptly addressing all inquiries.
• Achieved perfect customer order processing accuracy, leading to improved customer satisfaction and a 15% boost in sales
• Consistently exceeded customer satisfaction goals by skillfully handling and resolving complaints, resulting in a 98% satisfaction rate.
• Delivered a 30% increase in overall sales performance by partnering with a sales team to develop and implement innovative sales strategies.
• Surpassed monthly sales goals by working closely with cross-functional teams, leading to a 15% increase in revenue and a 7% increase in customer satisfaction.

Education

The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria

85%

2014 - 2017

Skills


  • Sales techniques
  • Sales forecasting and Reporting
  • CRM Software Management
  • Product Knowledge
  • Sales and Goal Achievement
  • Exellent interpersonal Skills
  • Excellent Communication Skills
  • Customer Service Excellence
  • Negotiation and Persuation skills
  • Relationship Building and Management
  • Team Collaboration And Leadership
  • Time Management and Prioritization

Languages


  • Arabic — Native or Bilingual
  • English — Fluent
Resume
Profile

Sameh Abdelrahman

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud.

  Dubai - United Arab Emirates    

 

Work Experience

Retail Sales Associate  •  Automobili Lamborghini Store

February 2021 - August 2023

• Boosted average transaction value by 15% through personalized recommendations based on customer needs.
• Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue.
• Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic.
• Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents.
• Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores.

Retail Sales Associate  •  Hard Rock Cafe Sharm El Sheikh

October 2017 - December 2020

• Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships.
• Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue.
• Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory.
• Streamlined team operations by 25% through effective team collaboration and training of 5 sales associates.
• Coordinated store displays and conducted weekly merchandise audits. Boosted sales by 25% through creative display arrangement and identified slow-moving products for markdown.

Sales Associate  •  Jack & Jones

May 2014 - August 2017

• Raised customer satisfaction by 95% through providing expert product knowledge and promptly addressing all inquiries.
• Achieved perfect customer order processing accuracy, leading to improved customer satisfaction and a 15% boost in sales
• Consistently exceeded customer satisfaction goals by skillfully handling and resolving complaints, resulting in a 98% satisfaction rate.
• Delivered a 30% increase in overall sales performance by partnering with a sales team to develop and implement innovative sales strategies.
• Surpassed monthly sales goals by working closely with cross-functional teams, leading to a 15% increase in revenue and a 7% increase in customer satisfaction.

Education

The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria

85%

2014 - 2017

Skills


  • Sales techniques
  • Sales forecasting and Reporting
  • CRM Software Management
  • Product Knowledge
  • Sales and Goal Achievement
  • Exellent interpersonal Skills
  • Excellent Communication Skills
  • Customer Service Excellence
  • Negotiation and Persuation skills
  • Relationship Building and Management
  • Team Collaboration And Leadership
  • Time Management and Prioritization

Languages


  • Arabic — Native or Bilingual
  • English — Fluent