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Avatar of Alan Jian.
Avatar of Alan Jian.
Past
產品管理 @二十五電訊股份有限公司
2019 ~ 2024
使用者研究/產品管理/客戶服務
Dans 1 mois
Alan Jian Product Data Analyst Taipei City, Taiwan Education Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management. Bachelor's degree in Finance from Chinese Culture University. Work Experience Family Business Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements. Experienced in operating a digital marketplace, proficient in computerized office tasks. Telecommunications Industry Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd. Held positions as Warehouse Supervisor
word
excel
powerpoint
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
中國文化大學
財務金融學系, 商業經營學系
Avatar of Iris Chen 陳彥羽.
Avatar of Iris Chen 陳彥羽.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ Présent
Account Manager
Dans 1 mois
Cross-functional communication for performance control. (Facebook, Google, Yahoo) Performance reporting including data visualization and data-driven proposals. Maintained an average monthly media spend exceeding 6 million throughout% of YoY revenue growth in 2020, and 19% of YoY revenue growth inDecApr 2020 Scheduling Operator FOX Networks Group Asia Responsible for daily program broadcast log creation, integrating program content, promotional resources, and advertisement cue arrangement, while ensuring the accuracy of mirror information and broadcast timings. Created social media posts for American TV shows. Uploaded and managed data on OTT platforms. JunJun 2016 Sales Administrator Grand Dagu
Word
Excel
PowerPoint
Employé
Prêt à l'interview
Temps plein / Je ne suis pas intéressé par le travail à distance
4 à 6 ans
National Taiwan University
Bachelor
Avatar of Alfons Kaizen.
Avatar of Alfons Kaizen.
Senior HR Executive @Cosmic Indonesia
2023 ~ Présent
Human Resources
Dans 1 mois
who can adapt to diverse colleagues and understand what employees need to develop their expertise. Skills Microsoft Office Applications HRIS/ HRMS Recruiter Compensation and Benefit Employee Engagement Employee Relations People Management Labor Laws Languages Indonesia — Native English — Conversational Working Experiences Senior HR Executive (Contract Based) Cosmic Indonesia • NovemberPresent Responsible for submitting PP for several legal entities/ companies Drafting the NDA and PP aligns with our Employees Manual then consulting with our Legal and Compliance teams Supervising the HRIS system (Sunfish) and socializing with all employees for the customization module on HRIS that goes Live Responsible for checking
Word
PowerPoint
Excel
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Universitas Katolik Soegijapranata
Bachelor's of Psychology
Avatar of Samantha Jae Lipit.
Avatar of Samantha Jae Lipit.
Consultant @Global Advanced IT Connections
2024 ~ 2024
Product Owner, Business Analyst, System Analyst
Dans 1 mois
Tech Leads to outline technical specifications on Confluence. • Owned the Release Management and streamlined Product Releases by: - Outlining deployment tasks for each iteration for efficient execution - Coordinating cross-functionally with Product and DevOps Teams - Crafting Hand-over documents - Creating internal Release Notes and Announcements - Maintaining accurate Product Version Trackers DOCUMENTATION CHAMPION • Acted as a documentation champion, responsible for developing and maintaining critical resources: - Runbooks: Created and maintained comprehensive runbooks with step-by-step instructions and illustrations to guide users on product usage and on critical process execution. - Release and Product Version Trackers: Established and maint...
YAML
AWS
Azure
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Adamson University
Information Technology
Avatar of 范思良.
Avatar of 范思良.
資深主任工程師 @長青資訊
2017 ~ Présent
資深工程師
Dans 1 mois
范思良 Edward / Senior Backend Engineer Over 7 years of experience Email: [email protected] | Phone:| Location: Taiwan National Chin-Yi University of Technology - Department of Electronic Engineering and Computer Science (Information Engineering) Graduated inAbout Me I am a proactive and responsible individual with a strong commitment to learning and adopting better practices in my work. My passion for solving problems is not only driven by a profound sense of accomplishment but also by an eagerness to assist others in overcoming their challenges. This enthusiasm for problem-solving fuels my focus and dedication to
golang
MySQL
Docker
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
勤益科技大學
軟體工程
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Dans 1 mois
to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative p...
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of Kung Ying Hsieh.
Avatar of Kung Ying Hsieh.
Past
Design Lead @1TM
2020 ~ Présent
Product Designer (UI/UX)
Dans 1 mois
Kung Ying Hsieh Product Designer New Taipei City, Taiwan 10+ years of experience in the UI/UX field of product design, including more than 4 years of team leadership roles. Passionate about creating innovative products that can bring inspiration and value to people. Work Experience Design Lead • 1TM Responsible for the design strategy and art direction across the 1TM ecosystem, a collaborative networking platform for web2 and web3 creators. Developed strategies to increase user engagement on the platform through the implementation of social networking and gamification features. Designed a team-oriented collaborative system, which
Communication
UX/UI Design
Visual Design
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Shih Chien University
媒體傳達設計學系
Avatar of the user.
Avatar of the user.
Past
Java Senior Backend Engineer @Alliance 聯訊網路
2021 ~ 2024
Java Senior Backend Engineer
Dans 1 mois
Java
JavaScript
JQuery
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
Asia University (TW)
資訊與設計學系
Avatar of the user.
Avatar of the user.
Past
Frontend Engineering Manager, Data Science @Vpon Big Data Group
2022 ~ 2023
Frontend Engineer, Full Stack Engineer
Dans 1 mois
HTML
CSS
React
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
YZU University (元智大學)
Information Communication
Avatar of the user.
Avatar of the user.
Android工程師 @必礦科技股份有限公司
2023 ~ 2024
Android Developer
Dans 1 mois
Android
Kotlin
.NET MVC
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
國立臺北商業大學 National Taipei University of Business
Infomation Management

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Dans 3 mois
Product Manager
Maxity.io
2021 ~ 2022
台灣台北
Professional Background
Statut Actuel
Sans Emploi
Progrès de la Recherche d'Emploi
Professions
Project / Product Management
Fields of Employment
Bancaire, Blockchain, Logiciel
Expérience Professionnelle
6 à 10 ans expérience professionnelle (4 à 6 ans relevant)
Management
I've had experience in managing 10-15 people
Compétences
Blockchain
Product Management
Scrum
Langues
English
Professionnel
Job search preferences
Position Désirée
Product Manager
Type d'emploi
Temps plein
Lieu Désiré
Travail à distance
Intéressé par le travail à distance
Freelance
Éducation
École
University of Leeds
Spécialisation
Digital Information Management and Systems Innovation
Imprimer

Sasha Chiu

Product Manager | Cryptocurrency | UX Design | Digital Transformation

學歷

University of Leeds, 科學碩士(MS), Digital Information Management and Systems Innovation, 2022 ~ 2023

輔仁大學 Fu Jen Catholic University, 學士學位, 大眾傳播, 2011 ~ 2015

工作經歷

Maxity.ioSenior Product Manager , Oct 2021 - Oct 2022

- Successfully launched Maxity.io, an award-winning Web 3.0 application focused on a charitable-based NFT marketplace, within half a year. 

- Optimised decentralised wallet, defi swap and farm. 

- Defined a prioritised product roadmap by conducting competitor analysis, user-driven research, and aligning with the engineering team's objectives. 

- Developed compelling business cases, demonstrating the benefits of the roadmap and measuring success through predetermined platform indicators. 

- Gained a deep functional understanding of essential systems and platforms, improving the end-to-end customer experience by promoting agile development and third-party integrations. 

- Facilitated cross-team communication among teams in Taiwan, the UK, and outsourcing partners, focusing on smart contract structure and implementation. 

- Iteratively developed critical application features and optimised user experience to integrate versions one and two seamlessly. 

- Established collaborative relationships e.g. Chainlink Lab, fostering valuable partnerships for mutual growth and advancement.


BlockTown Technology Co., Product Owner , Jul 2020 ~ Jul 2021

- Successfully managed two products simultaneously, effectively heading timelines, progress, and meeting product requirements. 

- Led and trained two UI designers and a Junior PM, guiding two teams of 6-10 members using Scrum development.

Centralised Exchange 

- Responsible for the Product Owner, conducting a comprehensive analysis of product requirements and development cycles, and breaking down goals into sprints. 

- Improved order execution and speed by implementing trading robots and dark pools. 

- Optimised the candlestick interface and trading speed to ensure a secure trading environment. 

- Developed and introduced Staking and Fixed Savings features, which resulted in a 10% increase in usage times and user retention. 

- Strategised and planned the integration of new chains and token listings, such as Polkadot/Dot.

Software Product Development 

- Led the development of an online voucher platform from the ground up. 

- Successfully launched the MVP version of the platform within a three-month timeframe. 

- Acted as a Scrum Master, facilitating the team's transition to an agile development model, enhancing cohesion and efficiency.

Neweb Technologies Co., Product Manager, Jul 2018 ~ Feb 2020

1. 第三方支付平台介面之設計與使用者的消費數據報告,分析客群參數,進一步分類使用者類別
2. 協同工程師設計數據分析程式軟體,優化分類客群之過程,整體分析過程效率提高20%
3. 針對客群潛在使用商品/服務進行邀約合作,擴大公司支付平台之營業項目
4. 客服系統/語音 IVR規劃,SA 資源整合

國泰世華銀行 (總行), 產品企畫科專員, Aug 2015 ~ May 2018

1. 聯名信用卡專案規劃:負責co-branded credit card的產品規劃、行銷方案,成功分析正確客群,推廣後刷卡營業額增加過去同期20%
1.1. 百萬預算提高 150% 辦卡率,突破以往新高達
1.2. 成平均每卡消費年成長一千元以上

2. 大眾廣宣:部門廣宣媒體窗口,協助部門內信用卡產品、促刷活動的廣宣評估及建議
2.1 協助部門內行內數位廣告及戶外廣告有效導流成長0.5倍。


3. LINE官方帳號:帳號維運、廣告議題、成效分析
3.1. 整合銀行部門與人壽保險部門,主導跨領域金融產品之行銷活動,確實增加公司營業利潤與品牌知名度
3.2. 規畫 Line 活動,快速累績會員 3 週成長達近千位粉絲

4. 參與專案:Apple/Google/Samsung pay、信用卡線上申請、銀行官網改版。


客服系統_軟體整合

Projects 01 00@2x

執行內容:

1. 語音流程重編  2. 客服系統軟體規劃 ( 架構/資料存放/資料庫串接 )  3. Chat bot 導入評估

4. 系統廠商評估  5. 時程安排。

你好,我是 Sasha,謝謝您閱讀這份履歷,

若我有符合該職位角色期待,希望有跟您聊聊的機會,謝謝 :)

Sasha Chiu

Product Manager | Cefi | Defi | NFT | UX Design | Digital Transformation

Product Manager
Taipei, Taiwan
[email protected]

Resume
Profile

Sasha Chiu

Product Manager | Cryptocurrency | UX Design | Digital Transformation

學歷

University of Leeds, 科學碩士(MS), Digital Information Management and Systems Innovation, 2022 ~ 2023

輔仁大學 Fu Jen Catholic University, 學士學位, 大眾傳播, 2011 ~ 2015

工作經歷

Maxity.ioSenior Product Manager , Oct 2021 - Oct 2022

- Successfully launched Maxity.io, an award-winning Web 3.0 application focused on a charitable-based NFT marketplace, within half a year. 

- Optimised decentralised wallet, defi swap and farm. 

- Defined a prioritised product roadmap by conducting competitor analysis, user-driven research, and aligning with the engineering team's objectives. 

- Developed compelling business cases, demonstrating the benefits of the roadmap and measuring success through predetermined platform indicators. 

- Gained a deep functional understanding of essential systems and platforms, improving the end-to-end customer experience by promoting agile development and third-party integrations. 

- Facilitated cross-team communication among teams in Taiwan, the UK, and outsourcing partners, focusing on smart contract structure and implementation. 

- Iteratively developed critical application features and optimised user experience to integrate versions one and two seamlessly. 

- Established collaborative relationships e.g. Chainlink Lab, fostering valuable partnerships for mutual growth and advancement.


BlockTown Technology Co., Product Owner , Jul 2020 ~ Jul 2021

- Successfully managed two products simultaneously, effectively heading timelines, progress, and meeting product requirements. 

- Led and trained two UI designers and a Junior PM, guiding two teams of 6-10 members using Scrum development.

Centralised Exchange 

- Responsible for the Product Owner, conducting a comprehensive analysis of product requirements and development cycles, and breaking down goals into sprints. 

- Improved order execution and speed by implementing trading robots and dark pools. 

- Optimised the candlestick interface and trading speed to ensure a secure trading environment. 

- Developed and introduced Staking and Fixed Savings features, which resulted in a 10% increase in usage times and user retention. 

- Strategised and planned the integration of new chains and token listings, such as Polkadot/Dot.

Software Product Development 

- Led the development of an online voucher platform from the ground up. 

- Successfully launched the MVP version of the platform within a three-month timeframe. 

- Acted as a Scrum Master, facilitating the team's transition to an agile development model, enhancing cohesion and efficiency.

Neweb Technologies Co., Product Manager, Jul 2018 ~ Feb 2020

1. 第三方支付平台介面之設計與使用者的消費數據報告,分析客群參數,進一步分類使用者類別
2. 協同工程師設計數據分析程式軟體,優化分類客群之過程,整體分析過程效率提高20%
3. 針對客群潛在使用商品/服務進行邀約合作,擴大公司支付平台之營業項目
4. 客服系統/語音 IVR規劃,SA 資源整合

國泰世華銀行 (總行), 產品企畫科專員, Aug 2015 ~ May 2018

1. 聯名信用卡專案規劃:負責co-branded credit card的產品規劃、行銷方案,成功分析正確客群,推廣後刷卡營業額增加過去同期20%
1.1. 百萬預算提高 150% 辦卡率,突破以往新高達
1.2. 成平均每卡消費年成長一千元以上

2. 大眾廣宣:部門廣宣媒體窗口,協助部門內信用卡產品、促刷活動的廣宣評估及建議
2.1 協助部門內行內數位廣告及戶外廣告有效導流成長0.5倍。


3. LINE官方帳號:帳號維運、廣告議題、成效分析
3.1. 整合銀行部門與人壽保險部門,主導跨領域金融產品之行銷活動,確實增加公司營業利潤與品牌知名度
3.2. 規畫 Line 活動,快速累績會員 3 週成長達近千位粉絲

4. 參與專案:Apple/Google/Samsung pay、信用卡線上申請、銀行官網改版。


客服系統_軟體整合

Projects 01 00@2x

執行內容:

1. 語音流程重編  2. 客服系統軟體規劃 ( 架構/資料存放/資料庫串接 )  3. Chat bot 導入評估

4. 系統廠商評估  5. 時程安排。

你好,我是 Sasha,謝謝您閱讀這份履歷,

若我有符合該職位角色期待,希望有跟您聊聊的機會,謝謝 :)

Sasha Chiu

Product Manager | Cefi | Defi | NFT | UX Design | Digital Transformation

Product Manager
Taipei, Taiwan
[email protected]