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4-6 tahun
6-10 tahun
10-15 tahun
Lebih dari 15 tahun
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Dalam satu bulan
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
University of Phoenix
Business Administration and Management
Avatar of david ardiansyah.
Avatar of david ardiansyah.
Quality Assurance Engineer @PT. Serasi Autoraya
2021 ~ Sekarang
QA automation engineer / Software development engineer in test
Dalam dua bulan
David Ardiansyah HP:Email: [email protected] LinkedIn: https://www.linkedin.com/in/david-ardiansyah/ Alamat : Jl. Merpati 1 Blok D3 No.7 Pdk.sejahtera, Kutabumi, Tangerang I am a Quality Assurance Engineer with more than 5 years of experience in performing blackbox tests in almost all phases of the software development life cycle (SDLC) and Agile methodologist, I use Postman for API testing, Jmeter for Performance Testing and Katalon/Robot Framework for WEB/Frontend testing, as well as helping in resolving BUG or requirement differences
Agile
SDLC (Software Development Life Cycle)
Manual Testing
Sudah bekerja
Siap untuk wawancara
Full-time / Tidak tertarik bekerja jarak jauh
4-6 tahun
Universitas Buddhi Dharma
Computer and Information Sciences and Support Services
Avatar of the user.
Avatar of the user.
Project Manager and Industry Analyst @PIDA Association
2022 ~ 2022
PM、活動企劃相關、行銷企劃相關
Dalam satu bulan
Word
ERP
Excel
Sudah bekerja
Terbuka untuk peluang
Paruh waktu / Tertarik bekerja jarak jauh
6-10 tahun
Tatung University
電機工程研究所光電組
Avatar of nganhang hotrovay.
Avatar of nganhang hotrovay.
Past
Retail Manager @Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
2023 ~ Sekarang
tín dụng
Dalam satu bulan
aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ
word
powerpoint
excel
Tidak bekerja
Terbuka untuk peluang
Full-time / Tidak tertarik bekerja jarak jauh
4-6 tahun
Van Hien University
Banking and Financial Support Services
Avatar of the user.
Avatar of the user.
Creative Lead / Brand Designer @Playsee
2023 ~ Sekarang
創意總監
Dalam satu bulan
adobe
Figma
Microsoft Office
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University of the Arts London
Business, Management, Marketing, and Related Support Services
Avatar of Betty Angel Lam.
Avatar of Betty Angel Lam.
Project Manager @Lee, Tsai & Partners
2022 ~ Sekarang
Executive Assistant to Chief Executive Officer
Dalam satu bulan
— Personal Statement This is Betty LAM from Hong Kong, who has been living and working in Taiwan for over 6 years. As a graduate from a university (Bachelor's) in the Netherlands and (Master's) in the UK, I am fully ‘multicultural’ and getting more considerate among different people. I think it’s very important to handle interpersonal relationships both internally and externally. Besides this, fast learning and adaptability are also trained while handling everything in life myself. And my presentation skills are also mastered, clearly stating my ideas and marketing myself and my team
Project Coordination
Microsoft Office
Support Services
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
University of Maryland
Agile Project Management
Avatar of Ibnu Fajar Alam.
Avatar of Ibnu Fajar Alam.
Past
IT Assistance Manager @Yanmar Diesel Indonesia
2022 ~ 2022
IT Manager
Dalam satu tahun
users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers. Managed daily server backups on computers to avoid data loss
Project Manager
Team Leadership
Network Installation and Management
Tidak bekerja
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
Bina Nusantara University
Information System
Avatar of the user.
Digital & E-Commerce Manager
Dalam dua bulan
Digital Marketing
Distribution Management
E-Commerce
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Anna University
Engineering
Avatar of Rafał Turski.
Avatar of Rafał Turski.
Senior Infrastructure Systems Administrator @Leroy Merlin (ADEO Group)
2023 ~ Sekarang
Senior Infrastructure Engineer
Dalam dua bulan
and migration of domain to Windows 2012 R2 in virtual environment (Hyper-V). Implementation of Exchange server, SQL. Implementation of backup based on Acronis products. Service Desk Coordinator • Digital Virgo S.A. (formerly Avantis S.A.) NovemberMarch 2013 Provide 1st and 2nd line support services for server farm administration at several physical locations. All infrastructure virtualized (except PBX servers), clustered. Servers mainly Linux (Centos and RedHat). Systems Administrator • Intaris MayJuly 2012 Standalone Administrator in an IT Outsourcing company. Planning, implementation and ongoing support of the company's clients.
VMware
VEEAM
Docker
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
Avatar of Ryno du Toit.
Avatar of Ryno du Toit.
IT Consultant @Supportwave
2023 ~ Sekarang
IT Engineer MSP
Dalam satu tahun
is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence
Microsoft Office
Time Management
Project Management
Sudah bekerja
Full-time / Hanya bekerja jarak jauh
Lebih dari 15 tahun
Damelin
Information Technology

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Dalam satu tahun
技術顧問/雲端架構師
Logo of 邁達特數位股份有限公司.
邁達特數位股份有限公司
2022 ~ Sekarang
台灣台北市
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Tidak terbuka untuk peluang
Profesi
Technical Sales Specialist
Bidang Pekerjaan
Hardware, Saas / Cloud Services
Pengalaman Kerja
4-6 tahun
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Word
PowerPoint
Excel
計劃書撰寫與執行
Google Cloud Platform (GCP)
Linux
Terraform
Bahasa
English
Profesional
Preferensi Pencarian Pekerjaan
Jabatan
Cloud Solution Architect
Tipe Pekerjaan
Full-time
Lokasi
台灣台北市
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
國立中興大學
Jurusan
電機系
Cetak

程韋智

Google Cloud Platform(GCP) 認證專業雲端架構師

售前技術顧問,曾任職於普安科技,於2019年獲取最佳員工



  Taipei, Taiwan

專案支援


  • 解決方案規劃
  • 經銷商實地/遠端全英文教育訓練
  • 競爭者分析

專案管理


  • 1~5人團隊
  • 網頁內容定義
  • 時程掌控

軟技能


  • 流暢英文書信與實時對談
  • 跨部門溝通與作業
  • 技術文件、投影片語意校正

學歷

國立中興大學

9月 2014 — 7月 2016

碩士學位,主修電機系



經歷

普安科技股份有限公司 

12月 2016 — 10月 2021

傾注 25 年時間全心研發企業級資料儲存解決方案,並從 2002 年起於台灣公開上市。為了提供最高品質的產品及服務,普安科技全方面結合產品開發、設計、製造及技術諮詢 / 支援於一身,提供使用者完整的解決方案,已於全球各地成功部署超過 600,000 臺機架式儲存系統。

解決方案研發工程師(Solution Research Engineer) 

12月 2016 — 5月 2017

  • 競爭者技術文件與業界論文研讀,和產品規劃部門報告並討論產品未來開發藍圖
  • 產品功能與技術文件撰寫(Application Note、White Paper、Best Practice)

售前技術顧問(Pre-Sales) 

5月 2017 — 10月 2021

  • 評估專案、提供解決方案與PoC
  • 製作產品教育投影片與分析競爭者
  • 擔任講師透過線上/實際訪問經銷商,並進行全英語教育訓練與交流

網頁開發專案管理(Website Project Manager) 

9月 2019 — 10月 2021

  • 開發產品計算器以簡化業務流程。負責內容包含計算公式撰寫、專案時程掌控、網頁呈現監督與團隊管理 
  • 重新規劃售後技術支援網頁,負責內容包含網站樹狀架構與功能定義、專案時程掌控、網頁呈現監督與團隊管理

自我進修

於2022年2月開始準備GCP Professional Cloud Architect證照,並於2022年5月28日考取。


專案管理成果

EonStor CS 產品設定器

EonStor CS機種於2019年Q3由Infortrend推出。相較其他產品,EonStor CS在解決方案的規劃上需要一定的技術知識,大大地提升了經銷商推廣此產品的難度。

透過Infortrend網站上的EonStor CS產品設定器,不熟悉產品的使用者僅需輸入容量、效能與網路環境需求,設定器即會根據需求內容自動推薦產品組合清單,大幅簡化業務流程。而熟悉產品的使用者也可自訂產品組合,查詢該組合能提供的儲存容量與效能。


支援網站

為提升公司對經銷商之售後支援的服務品質,於2019年末重新規畫並製作支援網站。包含下列兩大頁面

技術支援(Technical Support)

選擇產品後即可使用支援服務,包含安裝與維護流程介紹、軟韌體與技術文件下載。使用者亦可透過支援表單頁面聯絡技術支援工程師以尋求進階服務。

產品服務(Product Services)

登入後可於此頁面註冊產品以啟用更多服務:包含開啟產品進階授權功能、產品送修(RMA/AVR)與出貨進度狀況查詢。

 



剪影

韓國經銷商拜訪與教育訓練 (Day 1)

韓國經銷商拜訪與教育訓練 (Day 2)

越南經銷商拜訪與教育訓練

於尾牙榮獲2019年度最佳員工


證照

Google Cloud Certified - Professional Cloud Architect 

通過了解Google雲端平台(GCP)架構、功能與技術,該證照認證本人可以設計、開發和管理穩健、安全、可擴展、高度可用和動態的解決方案,並推動業務目標。


CV
Profil

程韋智

Google Cloud Platform(GCP) 認證專業雲端架構師

售前技術顧問,曾任職於普安科技,於2019年獲取最佳員工



  Taipei, Taiwan

專案支援


  • 解決方案規劃
  • 經銷商實地/遠端全英文教育訓練
  • 競爭者分析

專案管理


  • 1~5人團隊
  • 網頁內容定義
  • 時程掌控

軟技能


  • 流暢英文書信與實時對談
  • 跨部門溝通與作業
  • 技術文件、投影片語意校正

學歷

國立中興大學

9月 2014 — 7月 2016

碩士學位,主修電機系



經歷

普安科技股份有限公司 

12月 2016 — 10月 2021

傾注 25 年時間全心研發企業級資料儲存解決方案,並從 2002 年起於台灣公開上市。為了提供最高品質的產品及服務,普安科技全方面結合產品開發、設計、製造及技術諮詢 / 支援於一身,提供使用者完整的解決方案,已於全球各地成功部署超過 600,000 臺機架式儲存系統。

解決方案研發工程師(Solution Research Engineer) 

12月 2016 — 5月 2017

  • 競爭者技術文件與業界論文研讀,和產品規劃部門報告並討論產品未來開發藍圖
  • 產品功能與技術文件撰寫(Application Note、White Paper、Best Practice)

售前技術顧問(Pre-Sales) 

5月 2017 — 10月 2021

  • 評估專案、提供解決方案與PoC
  • 製作產品教育投影片與分析競爭者
  • 擔任講師透過線上/實際訪問經銷商,並進行全英語教育訓練與交流

網頁開發專案管理(Website Project Manager) 

9月 2019 — 10月 2021

  • 開發產品計算器以簡化業務流程。負責內容包含計算公式撰寫、專案時程掌控、網頁呈現監督與團隊管理 
  • 重新規劃售後技術支援網頁,負責內容包含網站樹狀架構與功能定義、專案時程掌控、網頁呈現監督與團隊管理

自我進修

於2022年2月開始準備GCP Professional Cloud Architect證照,並於2022年5月28日考取。


專案管理成果

EonStor CS 產品設定器

EonStor CS機種於2019年Q3由Infortrend推出。相較其他產品,EonStor CS在解決方案的規劃上需要一定的技術知識,大大地提升了經銷商推廣此產品的難度。

透過Infortrend網站上的EonStor CS產品設定器,不熟悉產品的使用者僅需輸入容量、效能與網路環境需求,設定器即會根據需求內容自動推薦產品組合清單,大幅簡化業務流程。而熟悉產品的使用者也可自訂產品組合,查詢該組合能提供的儲存容量與效能。


支援網站

為提升公司對經銷商之售後支援的服務品質,於2019年末重新規畫並製作支援網站。包含下列兩大頁面

技術支援(Technical Support)

選擇產品後即可使用支援服務,包含安裝與維護流程介紹、軟韌體與技術文件下載。使用者亦可透過支援表單頁面聯絡技術支援工程師以尋求進階服務。

產品服務(Product Services)

登入後可於此頁面註冊產品以啟用更多服務:包含開啟產品進階授權功能、產品送修(RMA/AVR)與出貨進度狀況查詢。

 



剪影

韓國經銷商拜訪與教育訓練 (Day 1)

韓國經銷商拜訪與教育訓練 (Day 2)

越南經銷商拜訪與教育訓練

於尾牙榮獲2019年度最佳員工


證照

Google Cloud Certified - Professional Cloud Architect 

通過了解Google雲端平台(GCP)架構、功能與技術,該證照認證本人可以設計、開發和管理穩健、安全、可擴展、高度可用和動態的解決方案,並推動業務目標。