Cover letter 

Dear manager:

Throughout my career, I have worked on various projects spanning retail, warehousing, and point-of-sale systems, collaborating with cross-functional teams to deliver user-friendly solutions."

I was a Senior Game UI Designer at Winhua, responsible for project collection and planning for sales in the Philippines. After understanding clients' needs, I created workflows, wireframes, and prototypes using Axure RP and Moqups. I also used my HTML/CSS and Javascript skills for web projects. As the team leader, I managed tasks for team members and collaborated with front-end developers, project managers, and designers to achieve business goals. 

 After joining OSP in 2018, my first project was Mario project. The Mario project is responsible for the background order system, customer service, and warehousing system of Eddie Bauer in Japan. As a UX/UI designer in this project, I spent 90% of my time designing the interface of the UI and analyzing the overall operation of the system. 10% of the time was spent making modifications based on user feedback. This project has been maintained for almost three years. In this project, I mainly used Adobe Photoshop and Illustrator for design.

Towards the end of 2020, OSP began transitioning into a company that provides SASS services, and I also took on my first SASS project. The WMS-MVP project is primarily a warehousing system, and over time, we have gradually added features beyond just receiving, shipping, and checking inventory. In this project, I spent 50% of my time on UX, including user analysis and testing. Conducted user testing with few participants, leading to a 20% increase in user satisfaction. The other 50% of my time was spent on UI design. In this system, we introduced Material Angular UI interface design and incorporated the requirements of the OSP project to create an independent design system. This project initially used Adobe XD, but the design team later switched to Figma. 

 At the same time, our client A.S.O also proposed a mobile POS system. The initial requirement for this project was to use mobile devices to search for products and members. As the project grew over time, it has gradually incorporated annual business needs. In response to the Covid-19 pandemic, features such as online booking and remote purchasing have also been introduced. I participated in the entire project from scratch to n, from initial user persona and user journey map analysis to later usability test analysis reports. In terms of UI, A.S.O also has another design system. After continuous iteration testing, we finally obtained a more user-friendly interface design that meets user expectations.

In early 2023, we welcomed another project from Germany called Greenscore. This project is primarily in response to the current purchasing policies of various countries, as German law stipulates that companies that violate regulations need to reduce cooperation opportunities. In this system, I was responsible for the initial product design and helping the PO see the demo screen in the meeting report. During this period, I also designed corresponding products based on OSP's design system.

At the end of 2023, a new Hermes project was also put on the agenda. This project is mainly about the warehouse truck transportation system in Europe. At first, it focused on the introduction of order information in the warehouse. This project will last for three years and is still ongoing. In this project, I am mainly responsible for presenting the product interface and design system.

The following is my experience. I would appreciate the chance to talk more about my application. You can reach me at 0966-332-638 or [email protected]. Thank you for your time and consideration. 

 Sincerely, 

Ssu Hui Ho