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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Lead of Country Product Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing #vendor management Orchestrated cro ss-func tional initiatives across Product Management, Sales, and Marketing departments, strategically developing and executing robust go-to-market strategies amidst a challenging post-pandemic market downturn. Collaborated closely with teams to achieve exceptional outcomes, including exceeding the industry average by 5% , elevating market share to 45% , and surpassing forecast by 12
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立陽明交通大學(National Yang Ming Chiao Tung University)
・
Bachelor of management , Management of Transportation and Logistics
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Kong Reason of leaving: Due to the pandemic, position made redundant. Director, Global Business Strategy (United States/ MENA) Country Head of Hong Kong, Malaysia and Singapore Provided strategic support to launch a streaming business in the United States and the MENA region, utilizing market analysis expertise. Led and assisted in devising monetization models and strategies to enhance user engagement and drive revenue growth. Oversaw business development and revenue management initiatives in Southeast Asia, specifically in Singapore and Malaysia. Facilitated seamless coordination with headquarters in Taiwan to implement retention and optimization projects....
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
Marketing
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
Past
Head Product Operation Manager - GAMES, Southeast Asia @OPPO Indonesia2021 ~ Present
・
Project Manager, Product Operations, Product Support, Program Manager
Within one month
OPPO's gaming ecosystem, fostering collaboration with game clients, as product manager enhancing the Game Center platform, and overseeing the incubation of online games from pre-order to release. AI and Graphics Expertise (AIGC): My profound interest in artificial intelligence, especially in graphics applications, led me to lead AIGC initiatives in SEA. Leveraging advanced AI tools like ChatGPT, Bard.ai , Midjourney, and Canva, as product owner I significantly reduced design requirements. My passion for AI extended to knowledge sharing through training and cross-business integration, streamlining tasks, enhancing performance, and reducing workloads. With a decade
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Computer Science產品總監 @禾亞數位科技股份有限公司2022 ~ Present
・
Product manager, Senior Product Manager, Product Director
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立台灣科技大學 National Taiwan University of Science and Technology
・
電機工程系Service Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Product Design Consultant @Freelancer2023 ~ 2024
・
UX Researcher / UIUX Designer / Product Designer
Within one month
Product Owner to develop and refine product strategies for Forest and Forest 2, ensuring continuous feature optimization and establishing clear design directions. ▪ Spearheaded the design of Forest 2, from establishing the Design System to crafting foundational functions and enhancing user experience. ▪ Led the primary UX research initiative for the Forest App, encompassing everything from qualitative research and user interviews to the development of both Lo-Fi and Hi-Fi prototypes. ▪ Analyzed user research data to identify and recommend potential iterations, driving product enhancement through informed design decisions. Senior UI/UX Designer • Begonia
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shih Chien University
・
B.F.A Communication Design
HR Supervisor – L&D, ER, HRIS @NEC (台灣恩益禧股份有限公司)2023 ~ 2023
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人力資源管理師、招募顧問
Within one month
conduct 2 sessions of post-check-up employee health consultation. Effectively addressed the concerns and queries of employees regarding their health check-up reports, resulting in increased employee satisfaction. ⚫ Successfully managed the On-site Health Services project, collaborating with carefully chosen partner institutions and implementing four compliant initiatives. Strategically executed on-site physician services, receiving commendable feedback from employees. Consequently, nominated and recognized for the company’s Special Contribution Award. ⚫ Utilizing employee health risk assessments, prioritized and organized a series of informative seminars. Within a four-month timeframe, successfully executed three seminars
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北教育大學 National Taipei University of Education
・
藝術與造形設計學系Past
Product Development Specialist @Emporium Corporation2021 ~ 2024
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商務開發、專案管理、產品開發
Within one month
evaluated product performance, and provided training and product information to sales staff. Developed over ten brands from scratch and facilitated long-term exclusive agency partnerships. Number one biotech Inc. https://www.no1bio.com Sales representative JulSep 2021 Independently secured orders through business development initiatives. Proposed marketing strategies and cross-functional resource integration independently. Executed quarterly marketing plans and achieved revenue targets. Experience in planning and executing domestic trade shows and exhibitions of various scales. MICE marketing experience Aetos Singapore based in Woodlands Checkpoint https://www.aetos
Unemployed
・
Ready to interview
Full-time / Remote Only
6-10 years
北九州YMCA
・
Japanese
VP of sales @Rongxin Technology Taiwan office2020 ~ Present
・
國內/外業務人員/主管
Within one month
USD 13M to be FY2014 USD 24M, the main contributor is from Apple backlight Unit business. Lead the team to be NO 1. die cut Supplier at Innolux and ROE Developed products and OEM/ODM sales strategy across for all markets, define organic growth and business development initiatives to support company goals. Negotiated several successful millions dollars contracts with key customers, such as Apple, Innolux, ROE, AUO, Wintek ; Resulted in great revenue increased and profit in Led the developed and implementation of annual Great China sales and marketing plans that resulted in consistent sales increase.
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
・
Mechanical EngineeringThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual