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Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司
2018 ~ Sekarang
Team Leader
Dalam dua bulan
schedule training sessions. Conducting workshops, training sessions and performance improvement plan etc. Updating and delivering CS case handling procedure, service spiel development. Reporting to client regarding CS procedure clarification. Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge. Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels. Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT). Conversation Skill facilitation and supervision
leadership
Communication
Process Improvement
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
淡江大學 Tamkang University
法文
Avatar of Skully Warg.
Avatar of Skully Warg.
Casino @PAGCOR (Philippine Amusement and Gaming Corporation)
2017 ~ Sekarang
Casino Security or Table Games Dealer
Dalam dua bulan
regulations regarding age verification and intoxication levels. Vip Usher/Porter • Uniprom inc. (Araneta Coliseum) SeptemberMayMonths) Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event. Received consistent positive feedback from supervisors for exemplary performance in ushering duties. Exhibited excellent problem-solving skills when faced with unexpected challenges or last-minute changes during events. Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively. Callcenter Agent • Convergys OctoberFebruaryMonths ) Offered comprehensive product knowledge to customers, empowering the...
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Lyceum of the Philippines University
BACHELOR OF SCIENCE HOTEL AND RESTAURANT MANAGEMENT
Avatar of Muh Arsan S.Farm.
Avatar of Muh Arsan S.Farm.
Senior Medical Representative PN and EN nutrition team @PT. Otsuka Indonesia
2018 ~ Sekarang
Senior Medical Representative
Dalam tiga bulan
Muh Arsan S.Farm Senior Medical Representative Makassar, Makassar City, South Sulawesi, Indonesia Able to work in a team or individually, responsible and trustworthy has experience and knowledge in the pharmaceutical industry as a medical representative at Pt. Otsuka Indonesia (Parenteral and Enteral Nutrition team) and has good data analysis, communication and product knowledge skills. Pengalaman Kerja Senior Medical Representative PN and EN nutrition team • PT. Otsuka Indonesia JanuariPresent 1. Provide education related to products so that later the product is used properly by customers. Especially in the use of Parenteral and Enteral Nutrition
Word
PowerPoint
Excel
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Universitas Pancasakti Makassar
Farmasi
Avatar of MD DILDAR HOSEN.
Avatar of MD DILDAR HOSEN.
Manufacturing Assistant @Benchmark
2016 ~ 2019
Supply Chain, Logistik, Warehouse, PPIC, Expor Impor, Planning, Keselamatan dan Kesehatan Kerja
Dalam tiga bulan
MD DILDAR HOSEN In charge (Warehouse) Dhaka, Bangladesh Results-oriented warehouse In charge with seven years of experience in manufacturing and warehouse environments. Motivated professional with strengths in supervising employees. Adept in employee relations, and inventory organization. Prepared, organized, and trained in product knowledge and store regulations. Work Experience In Charge • Wellness ventures Ltd JulyPresent * Hired, trained, and developed employees for various positions throughout the store. * Created and administered semi-annual performance reviews to a team of 15 employees. * Oversaw merchandising standards during new product launches. * Supervising use of specialized storage, such as
Excel
ERP
SAP
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Chittagong Polytechnic Institute
Electrical
Avatar of Winda Andri Yetti.
Avatar of Winda Andri Yetti.
Past
CRM ( Customer Relationship Management) @PT. Wahanaartha Ritelindo(Honda)
2023 ~ Sekarang
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
Dalam satu bulan
dengan promo yang ditawarkan untuk meningkatkan penjualan atau unit entry serta meningkatkan konsumen loyal di dealer. membuat materi promo baik melalui brosur, gambar atau video promosi MARKETING OFFICER PT WAHANA MAKMUR SEJATI NovemberApril 2023 Jakarta Pusat, DKI Jakarta Melakukan penjualan produk perusahaan dengan memanfaatkan media digital. Pemahaman terhadap product knowledge dari produk yang dijual. memberikan pelayan terbaik atas apa yang dibutuhkan oleh customer. Menjaga kepercayaan konsumen terhadap perusahaan. Meningkatkan pendapatan perusahaan dengan menawarkan produk perusahaan kepada calon customer. Pendidikan BINA SARANA INFORMATIKA management informatika •Mampu melakukan analisa kebutuhan bisnis untuk mengembangkan bisnis dibidang teknologi
Word
Excel
powerpoint
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
BINA SARANA INFORMATIKA
management informatika
Avatar of the user.
Avatar of the user.
Past
Product Manager @Neousys Technology 宸曜科技
2018 ~ 2023
後端工程師
Dalam satu bulan
Node.js / Express.js
ReactJS
mongoose
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立台灣大學(National Taiwan University)
Electrical Engineering 電機工程學系
Avatar of the user.
Avatar of the user.
Product Support Marketing @PT. Berca Mandiri Perkasa
2021 ~ Sekarang
CUSTOMER SALES and SUPPORT
Dalam dua bulan
Microsoft Office
Negotiation skills
Communication Skills
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
SMK JAKARTA TIMUR 1
Administrasi Perkantoran
Avatar of Tran Na.
Avatar of Tran Na.
STORE MANAGER @HIGHLAND COFFEE SERVICE JOINT STOCK COMPANY
2014 ~ 2019
Dalam satu bulan
customer satisfaction and sale. -Perform sale follow up and initiate action to reach the sale target HEAD CASHIER • Massimo Dutti Inditex thángthángFASHION ADVISOR CUM CASHIER -Customer Service: -Greet, serve and advise customer giving the highest standard of customer service at all time -Develope loyalty with our customer by building relationship throughpersonal shopper style approach to sale -Demonstrate product knowledge on all categories and to have an awareness of current campaign, promotion. -Introduce add on sale and achieve maximum sale potential in line with individual and department target -Deal effectly with customer complaints by liasing with ...
Sudah bekerja
Terbuka untuk peluang
Full-time / Tidak tertarik bekerja jarak jauh
4-6 tahun
Avatar of the user.
Avatar of the user.
Customer Success Engineer @Linc 美商連科
2021 ~ Sekarang
FAE工程師
Dalam satu bulan
Python
MongoDB
MySQL
Sudah bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Poznan University of Technology
Product Engineering
Avatar of Phan Minh Tiến.
Avatar of Phan Minh Tiến.
Past
Assistant Sales Manager @Ninja Direct Viet Nam
2022 ~ 2024
Dalam satu bulan
. Team and Pipeline Management (60%): - Ensure productivity of the SME account team through daily tracking of activities and performance. - Ensure that the SME sales pipeline remains healthy by ensuring that all opportunities are being followed up upon. - Develop sales executives’ understanding of key sales frameworks and important product knowledge. Execution of commercial initiatives (20%): - Assist Management in executing various commercial initiatives for Ninja Direct. Achievement: - Team performance is more than 150% for 06 months. - Team reached the Top 1 about new customer. Sales Leader • TIKI Corporation JanAprManage & lead your team to achieve company
Microsoft Office
sales
Analytical Skills
Tidak bekerja
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Văn Hiến University
Business Administration and Management, General

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
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Lebih dari satu tahun
Product Marketing Manager
Logo of FUYU WELLNESS E-COMMERCE SHOP.
FUYU WELLNESS E-COMMERCE SHOP
2020 ~ Sekarang
Taipei, 台灣
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Digital Marketer, Marketing Strategy Planner, Konsultan
Bidang Pekerjaan
Marketing / Komunikasi, Digital Marketing / Data Marketing, Barang Konsumsi
Pengalaman Kerja
4-6 tahun
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
International Sales & Marketing
Google Analytics
Marketing Management
Marketing Strategies
Sales and Marketing
Project Management
seo optimization
E-Commerce
Bahasa
English
Profesional
Chinese
Bahasa ibu atau Bilingual
Japanese
Pemula
Preferensi Pencarian Pekerjaan
Jabatan
product marketing manager
Tipe Pekerjaan
Full-time
Lokasi
Taipei City, Taiwan
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
The University of British Columbia
Jurusan
Finance
Cetak

VIVIAN LIN 

Product Marketing Manager | Social Media Digital Expert 

[email protected] | +886 975-551-615

Taipei City, Taiwan | Vancouver City, Canada

  • 4+year of overseas experience in product marketing, account planning, marketing research, data analysis and project management. 
  • Expert knowledge in digital paid media, including PPC, SEO, display, affiliates and social media. 

Highly skilled at designing marketing strategic plans, data analyzing, project management with strong problem-solving skills. I am currently looking for a Full-Time Marketing Manager position with an organization where I can apply my existing skill-sets and marketing/financial knowledge to enhance the corporation's marketing plans, operational efficiency, and overall profitability.

     


Work Experience

Product Marketing Manager |•  FUYU WELLNESS E-COMMERCE SHOP

Apr 2020 - 2022 (Full-Time)

  • Highlights & Achievements
    • Increased brand awareness internationally through delivering the product to Belgium and won International Taste Institute - Superior Taste Award
    • Increased Annual Sales Revenue by 15.18% via strategic product positioning and design. 
    • Strong analytical skills in web traffic (Google Analytics, Google Ads, etc.), SEO planning, personalization/testing platform tools and video production (YouTube, Final Cut Pro).
    • Maintained the retention rate at around 30% through engaging with customers on a daily basis.
  • Responsibilities
    • Conducted research, gathered information from multiple sources and applied it to product design.
    • Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
    • Consistently outperformed beyond the sales goals and developed new opportunities for continuous growth.
    • Generated reports and strategies by collecting customers’ feedback, competitive analysis, and market information.
    • Coordinated with engineers, package designers, photographers, social media influencers, and third parties/vendors for the flawless execution of projects.
    • Planned and executed social strategy and campaigns in alignment with corporate objectives

TD Customer Experience Associate •  TD BANK CANATA TRUST (In Canada)

Jan 2020 -  April 2020 (Contractor) 

  • Highlights & Achievements
    • Processed financial transactions like deposits, withdraws and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
    • Understood and determined customers' needs to recommend solutions specific to those needs while exercising discretion in confidential matters 
    • Achieved assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. 
    • Delivered quality customer experiences and recommend operational improvements where opportunities exist to improve and achieve operational excellence. 

Marketing Manager Assistant •  MAPLE IMMIGRATION SERVICE CORP. (In Canada)

Apr 2019 - Dec 2020 (Part-Time)

  • Responsibilities
    • Provided clients with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete the process smoothly
    • Ensured the clients avoid any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other immigration documentation
    • Collaborated with key account manager, marketing manager and CEO for marketing plans, competitive analysis, social media contents, and define scope aligning with business objectives.
    • Established business establishment plan on behalf of the client and business partner.


Product Marketing Specialist  •  RedBull Canada Ltd.  (In Canada)

Jan 2019 - Apr 2019 (Intern)

  • Responsibilities
    • Collaborated with Customer Direct Marketing Manager but independently handled timelines and deliverables from brief through execution
    • Collected data and customer insights through a number of databases and integrated into clear reporting documents, while sharing insights and opportunities
    • Supported the North America Marketing Team in development the implementation and management of multi-channel (e.i RedBull Events, Social, Ads, Paid Media, etc.) marketing plans that align to seasonal objectives and serve the target audience.
    • Planned marketing missions strategically before each working shift, including how and where to reach new users with specific requirements and providing reporting afterwards.

English Online Consultant  •  TutorABC Ltd. 麥奇數位股份有限公司 (In Canada)

Mar 2016 - Aug 2018 (Contractor)

  • Responsibilities
    • Provided professional advice on learning strategy to 15 international clients daily, achieving an average of 95% customer satisfaction rating for 2 years.
    • Analyzed and evaluated a client’s language proficiency using a central rating system and provided learning materials accordingly, which maximized the client’s learning potential.
    • Collaborated and coordinated with both external and internal parties to ensure accurate and timely client information, improving the flow of documents and information across business units.

Education

Apr 2020 - 2021

University of British Columbia 

Continuing Business Studies, Concentrations: Finance (CFA Program)

Relevant Courses: Tax Regulations, Finance, Economics, Financial Analysis

Sep 2016 - Apr 2020

Kwantlen Polytechnic University

Bachelor of Business Administration, Concentrations: Marketing Management

Relevant Courses: Marketing, Accounting, Entrepreneur, Economics, Statistic, Etc

Software Skills


  • Google Analytics, Google Ads, illustrator, Photoshop, Final Cut Pro, CANVA, PowerPoint
  • Wordpress, Adobe Target, FB Business Manager, E-commerce Platforms.

Languages Skills


  • Chinese - Native
  • English - Business Professional (TOFEL 99/120)
  • Japanese - Basic

E-commerce and Product Marketing Projects

E-commerce Shop (www.fuyuwellness.com)

We launched the E-commerce shop through WordPress Platform in 2020. Next year, we expended to 4 different new online platforms, including MOMO, PINKOI, SHOPEE, and Line CRM system, etc. 

Product Design with illustrator

Before we designed this new package, we conducted lots of market research, consumer insights and competitive analysis. By doing so, we would be able to define the unique Selling Point of this product and 4Ps, then come up with this product design and slogan. 

PPC and Affiliate Marketing Projects

PPC Paid Ads Campaign with Keywords 

We came up with these Paid Ads via keyword research! We chose phrases related to our subject, aka keywords. The platform will then try to show the ad to people who search for or visit a website with that keyword. 

Affiliate Marketing with Influencers

We found the influencer that matches our campaign's objectives based on the stats - available anytime on our own intuitive database.

YouTube Projects 

As a content and video creator, I enjoyed bringing values and positive vibes to the online community. By creating a YouTube channel and documenting my life journey, it reminds me of little sweet and cute things day by day, which gives me more appreciation for the universe. One of the highlight videos is about "six tips on how to prepare for the interview," I have received so much feedback from students who are also looking for jobs and have actually brought value to this world. 

CV
Profil

VIVIAN LIN 

Product Marketing Manager | Social Media Digital Expert 

[email protected] | +886 975-551-615

Taipei City, Taiwan | Vancouver City, Canada

  • 4+year of overseas experience in product marketing, account planning, marketing research, data analysis and project management. 
  • Expert knowledge in digital paid media, including PPC, SEO, display, affiliates and social media. 

Highly skilled at designing marketing strategic plans, data analyzing, project management with strong problem-solving skills. I am currently looking for a Full-Time Marketing Manager position with an organization where I can apply my existing skill-sets and marketing/financial knowledge to enhance the corporation's marketing plans, operational efficiency, and overall profitability.

     


Work Experience

Product Marketing Manager |•  FUYU WELLNESS E-COMMERCE SHOP

Apr 2020 - 2022 (Full-Time)

  • Highlights & Achievements
    • Increased brand awareness internationally through delivering the product to Belgium and won International Taste Institute - Superior Taste Award
    • Increased Annual Sales Revenue by 15.18% via strategic product positioning and design. 
    • Strong analytical skills in web traffic (Google Analytics, Google Ads, etc.), SEO planning, personalization/testing platform tools and video production (YouTube, Final Cut Pro).
    • Maintained the retention rate at around 30% through engaging with customers on a daily basis.
  • Responsibilities
    • Conducted research, gathered information from multiple sources and applied it to product design.
    • Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
    • Consistently outperformed beyond the sales goals and developed new opportunities for continuous growth.
    • Generated reports and strategies by collecting customers’ feedback, competitive analysis, and market information.
    • Coordinated with engineers, package designers, photographers, social media influencers, and third parties/vendors for the flawless execution of projects.
    • Planned and executed social strategy and campaigns in alignment with corporate objectives

TD Customer Experience Associate •  TD BANK CANATA TRUST (In Canada)

Jan 2020 -  April 2020 (Contractor) 

  • Highlights & Achievements
    • Processed financial transactions like deposits, withdraws and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
    • Understood and determined customers' needs to recommend solutions specific to those needs while exercising discretion in confidential matters 
    • Achieved assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. 
    • Delivered quality customer experiences and recommend operational improvements where opportunities exist to improve and achieve operational excellence. 

Marketing Manager Assistant •  MAPLE IMMIGRATION SERVICE CORP. (In Canada)

Apr 2019 - Dec 2020 (Part-Time)

  • Responsibilities
    • Provided clients with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete the process smoothly
    • Ensured the clients avoid any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other immigration documentation
    • Collaborated with key account manager, marketing manager and CEO for marketing plans, competitive analysis, social media contents, and define scope aligning with business objectives.
    • Established business establishment plan on behalf of the client and business partner.


Product Marketing Specialist  •  RedBull Canada Ltd.  (In Canada)

Jan 2019 - Apr 2019 (Intern)

  • Responsibilities
    • Collaborated with Customer Direct Marketing Manager but independently handled timelines and deliverables from brief through execution
    • Collected data and customer insights through a number of databases and integrated into clear reporting documents, while sharing insights and opportunities
    • Supported the North America Marketing Team in development the implementation and management of multi-channel (e.i RedBull Events, Social, Ads, Paid Media, etc.) marketing plans that align to seasonal objectives and serve the target audience.
    • Planned marketing missions strategically before each working shift, including how and where to reach new users with specific requirements and providing reporting afterwards.

English Online Consultant  •  TutorABC Ltd. 麥奇數位股份有限公司 (In Canada)

Mar 2016 - Aug 2018 (Contractor)

  • Responsibilities
    • Provided professional advice on learning strategy to 15 international clients daily, achieving an average of 95% customer satisfaction rating for 2 years.
    • Analyzed and evaluated a client’s language proficiency using a central rating system and provided learning materials accordingly, which maximized the client’s learning potential.
    • Collaborated and coordinated with both external and internal parties to ensure accurate and timely client information, improving the flow of documents and information across business units.

Education

Apr 2020 - 2021

University of British Columbia 

Continuing Business Studies, Concentrations: Finance (CFA Program)

Relevant Courses: Tax Regulations, Finance, Economics, Financial Analysis

Sep 2016 - Apr 2020

Kwantlen Polytechnic University

Bachelor of Business Administration, Concentrations: Marketing Management

Relevant Courses: Marketing, Accounting, Entrepreneur, Economics, Statistic, Etc

Software Skills


  • Google Analytics, Google Ads, illustrator, Photoshop, Final Cut Pro, CANVA, PowerPoint
  • Wordpress, Adobe Target, FB Business Manager, E-commerce Platforms.

Languages Skills


  • Chinese - Native
  • English - Business Professional (TOFEL 99/120)
  • Japanese - Basic

E-commerce and Product Marketing Projects

E-commerce Shop (www.fuyuwellness.com)

We launched the E-commerce shop through WordPress Platform in 2020. Next year, we expended to 4 different new online platforms, including MOMO, PINKOI, SHOPEE, and Line CRM system, etc. 

Product Design with illustrator

Before we designed this new package, we conducted lots of market research, consumer insights and competitive analysis. By doing so, we would be able to define the unique Selling Point of this product and 4Ps, then come up with this product design and slogan. 

PPC and Affiliate Marketing Projects

PPC Paid Ads Campaign with Keywords 

We came up with these Paid Ads via keyword research! We chose phrases related to our subject, aka keywords. The platform will then try to show the ad to people who search for or visit a website with that keyword. 

Affiliate Marketing with Influencers

We found the influencer that matches our campaign's objectives based on the stats - available anytime on our own intuitive database.

YouTube Projects 

As a content and video creator, I enjoyed bringing values and positive vibes to the online community. By creating a YouTube channel and documenting my life journey, it reminds me of little sweet and cute things day by day, which gives me more appreciation for the universe. One of the highlight videos is about "six tips on how to prepare for the interview," I have received so much feedback from students who are also looking for jobs and have actually brought value to this world.