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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of Boris.
Avatar of Boris.
曾任
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司
2018 ~ 现在
Team Leader
兩個月內
schedule training sessions. Conducting workshops, training sessions and performance improvement plan etc. Updating and delivering CS case handling procedure, service spiel development. Reporting to client regarding CS procedure clarification. Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge. Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels. Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT). Conversation Skill facilitation and supervision
leadership
Communication
Process Improvement
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
淡江大學 Tamkang University
法文
Avatar of Skully Warg.
Avatar of Skully Warg.
Casino @PAGCOR (Philippine Amusement and Gaming Corporation)
2017 ~ 现在
Casino Security or Table Games Dealer
兩個月內
regulations regarding age verification and intoxication levels. Vip Usher/Porter • Uniprom inc. (Araneta Coliseum) SeptemberMayMonths) Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event. Received consistent positive feedback from supervisors for exemplary performance in ushering duties. Exhibited excellent problem-solving skills when faced with unexpected challenges or last-minute changes during events. Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively. Callcenter Agent • Convergys OctoberFebruaryMonths ) Offered comprehensive product knowledge to customers, empowering the...
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Lyceum of the Philippines University
BACHELOR OF SCIENCE HOTEL AND RESTAURANT MANAGEMENT
Avatar of Muh Arsan S.Farm.
Avatar of Muh Arsan S.Farm.
Senior Medical Representative PN and EN nutrition team @PT. Otsuka Indonesia
2018 ~ 现在
Senior Medical Representative
三個月內
Muh Arsan S.Farm Senior Medical Representative Makassar, Makassar City, South Sulawesi, Indonesia Able to work in a team or individually, responsible and trustworthy has experience and knowledge in the pharmaceutical industry as a medical representative at Pt. Otsuka Indonesia (Parenteral and Enteral Nutrition team) and has good data analysis, communication and product knowledge skills. Pengalaman Kerja Senior Medical Representative PN and EN nutrition team • PT. Otsuka Indonesia JanuariPresent 1. Provide education related to products so that later the product is used properly by customers. Especially in the use of Parenteral and Enteral Nutrition
Word
PowerPoint
Excel
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Pancasakti Makassar
Farmasi
Avatar of MD DILDAR HOSEN.
Avatar of MD DILDAR HOSEN.
Manufacturing Assistant @Benchmark
2016 ~ 2019
Supply Chain, Logistik, Warehouse, PPIC, Expor Impor, Planning, Keselamatan dan Kesehatan Kerja
三個月內
MD DILDAR HOSEN In charge (Warehouse) Dhaka, Bangladesh Results-oriented warehouse In charge with seven years of experience in manufacturing and warehouse environments. Motivated professional with strengths in supervising employees. Adept in employee relations, and inventory organization. Prepared, organized, and trained in product knowledge and store regulations. Work Experience In Charge • Wellness ventures Ltd JulyPresent * Hired, trained, and developed employees for various positions throughout the store. * Created and administered semi-annual performance reviews to a team of 15 employees. * Oversaw merchandising standards during new product launches. * Supervising use of specialized storage, such as
Excel
ERP
SAP
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Chittagong Polytechnic Institute
Electrical
Avatar of Winda Andri Yetti.
Avatar of Winda Andri Yetti.
曾任
CRM ( Customer Relationship Management) @PT. Wahanaartha Ritelindo(Honda)
2023 ~ 现在
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
一個月內
dengan promo yang ditawarkan untuk meningkatkan penjualan atau unit entry serta meningkatkan konsumen loyal di dealer. membuat materi promo baik melalui brosur, gambar atau video promosi MARKETING OFFICER PT WAHANA MAKMUR SEJATI NovemberApril 2023 Jakarta Pusat, DKI Jakarta Melakukan penjualan produk perusahaan dengan memanfaatkan media digital. Pemahaman terhadap product knowledge dari produk yang dijual. memberikan pelayan terbaik atas apa yang dibutuhkan oleh customer. Menjaga kepercayaan konsumen terhadap perusahaan. Meningkatkan pendapatan perusahaan dengan menawarkan produk perusahaan kepada calon customer. Pendidikan BINA SARANA INFORMATIKA management informatika •Mampu melakukan analisa kebutuhan bisnis untuk mengembangkan bisnis dibidang teknologi
Word
Excel
powerpoint
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
BINA SARANA INFORMATIKA
management informatika
Avatar of the user.
Avatar of the user.
曾任
Product Manager @Neousys Technology 宸曜科技
2018 ~ 2023
後端工程師
一個月內
Node.js / Express.js
ReactJS
mongoose
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立台灣大學(National Taiwan University)
Electrical Engineering 電機工程學系
Avatar of the user.
Avatar of the user.
Product Support Marketing @PT. Berca Mandiri Perkasa
2021 ~ 现在
CUSTOMER SALES and SUPPORT
兩個月內
Microsoft Office
Negotiation skills
Communication Skills
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
SMK JAKARTA TIMUR 1
Administrasi Perkantoran
Avatar of Tran Na.
Avatar of Tran Na.
STORE MANAGER @HIGHLAND COFFEE SERVICE JOINT STOCK COMPANY
2014 ~ 2019
一個月內
customer satisfaction and sale. -Perform sale follow up and initiate action to reach the sale target HEAD CASHIER • Massimo Dutti Inditex thángthángFASHION ADVISOR CUM CASHIER -Customer Service: -Greet, serve and advise customer giving the highest standard of customer service at all time -Develope loyalty with our customer by building relationship throughpersonal shopper style approach to sale -Demonstrate product knowledge on all categories and to have an awareness of current campaign, promotion. -Introduce add on sale and achieve maximum sale potential in line with individual and department target -Deal effectly with customer complaints by liasing with ...
就职中
目前会考虑了解新的机会
全职 / 暂不考虑远端工作
4 到 6 年
Avatar of the user.
Avatar of the user.
Customer Success Engineer @Linc 美商連科
2021 ~ 现在
FAE工程師
一個月內
Python
MongoDB
MySQL
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Poznan University of Technology
Product Engineering
Avatar of Phan Minh Tiến.
Avatar of Phan Minh Tiến.
曾任
Assistant Sales Manager @Ninja Direct Viet Nam
2022 ~ 2024
一個月內
. Team and Pipeline Management (60%): - Ensure productivity of the SME account team through daily tracking of activities and performance. - Ensure that the SME sales pipeline remains healthy by ensuring that all opportunities are being followed up upon. - Develop sales executives’ understanding of key sales frameworks and important product knowledge. Execution of commercial initiatives (20%): - Assist Management in executing various commercial initiatives for Ninja Direct. Achievement: - Team performance is more than 150% for 06 months. - Team reached the Top 1 about new customer. Sales Leader • TIKI Corporation JanAprManage & lead your team to achieve company
Microsoft Office
sales
Analytical Skills
待业中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Văn Hiến University
Business Administration and Management, General

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
Product Marketing Manager
Logo of FUYU WELLNESS E-COMMERCE SHOP.
FUYU WELLNESS E-COMMERCE SHOP
2020 ~ 现在
Taipei, 台灣
专业背景
目前状态
就职中
求职阶段
专业
数位行销人员, 市场行销企划, 顾问
产业
行销 / 沟通, 数字行销 / 数据行销, 消费品
工作年资
4 到 6 年
管理经历
我有管理 1~5 人的经验
技能
International Sales & Marketing
Google Analytics
Marketing Management
Marketing Strategies
Sales and Marketing
Project Management
seo optimization
E-Commerce
语言能力
English
专业
Chinese
母语或双语
Japanese
初阶
求职偏好
希望获得的职位
product marketing manager
预期工作模式
全职
期望的工作地点
Taipei City, Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
The University of British Columbia
主修科系
Finance
列印

VIVIAN LIN 

Product Marketing Manager | Social Media Digital Expert 

[email protected] | +886 975-551-615

Taipei City, Taiwan | Vancouver City, Canada

  • 4+year of overseas experience in product marketing, account planning, marketing research, data analysis and project management. 
  • Expert knowledge in digital paid media, including PPC, SEO, display, affiliates and social media. 

Highly skilled at designing marketing strategic plans, data analyzing, project management with strong problem-solving skills. I am currently looking for a Full-Time Marketing Manager position with an organization where I can apply my existing skill-sets and marketing/financial knowledge to enhance the corporation's marketing plans, operational efficiency, and overall profitability.

     


Work Experience

Product Marketing Manager |•  FUYU WELLNESS E-COMMERCE SHOP

Apr 2020 - 2022 (Full-Time)

  • Highlights & Achievements
    • Increased brand awareness internationally through delivering the product to Belgium and won International Taste Institute - Superior Taste Award
    • Increased Annual Sales Revenue by 15.18% via strategic product positioning and design. 
    • Strong analytical skills in web traffic (Google Analytics, Google Ads, etc.), SEO planning, personalization/testing platform tools and video production (YouTube, Final Cut Pro).
    • Maintained the retention rate at around 30% through engaging with customers on a daily basis.
  • Responsibilities
    • Conducted research, gathered information from multiple sources and applied it to product design.
    • Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
    • Consistently outperformed beyond the sales goals and developed new opportunities for continuous growth.
    • Generated reports and strategies by collecting customers’ feedback, competitive analysis, and market information.
    • Coordinated with engineers, package designers, photographers, social media influencers, and third parties/vendors for the flawless execution of projects.
    • Planned and executed social strategy and campaigns in alignment with corporate objectives

TD Customer Experience Associate •  TD BANK CANATA TRUST (In Canada)

Jan 2020 -  April 2020 (Contractor) 

  • Highlights & Achievements
    • Processed financial transactions like deposits, withdraws and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
    • Understood and determined customers' needs to recommend solutions specific to those needs while exercising discretion in confidential matters 
    • Achieved assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. 
    • Delivered quality customer experiences and recommend operational improvements where opportunities exist to improve and achieve operational excellence. 

Marketing Manager Assistant •  MAPLE IMMIGRATION SERVICE CORP. (In Canada)

Apr 2019 - Dec 2020 (Part-Time)

  • Responsibilities
    • Provided clients with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete the process smoothly
    • Ensured the clients avoid any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other immigration documentation
    • Collaborated with key account manager, marketing manager and CEO for marketing plans, competitive analysis, social media contents, and define scope aligning with business objectives.
    • Established business establishment plan on behalf of the client and business partner.


Product Marketing Specialist  •  RedBull Canada Ltd.  (In Canada)

Jan 2019 - Apr 2019 (Intern)

  • Responsibilities
    • Collaborated with Customer Direct Marketing Manager but independently handled timelines and deliverables from brief through execution
    • Collected data and customer insights through a number of databases and integrated into clear reporting documents, while sharing insights and opportunities
    • Supported the North America Marketing Team in development the implementation and management of multi-channel (e.i RedBull Events, Social, Ads, Paid Media, etc.) marketing plans that align to seasonal objectives and serve the target audience.
    • Planned marketing missions strategically before each working shift, including how and where to reach new users with specific requirements and providing reporting afterwards.

English Online Consultant  •  TutorABC Ltd. 麥奇數位股份有限公司 (In Canada)

Mar 2016 - Aug 2018 (Contractor)

  • Responsibilities
    • Provided professional advice on learning strategy to 15 international clients daily, achieving an average of 95% customer satisfaction rating for 2 years.
    • Analyzed and evaluated a client’s language proficiency using a central rating system and provided learning materials accordingly, which maximized the client’s learning potential.
    • Collaborated and coordinated with both external and internal parties to ensure accurate and timely client information, improving the flow of documents and information across business units.

Education

Apr 2020 - 2021

University of British Columbia 

Continuing Business Studies, Concentrations: Finance (CFA Program)

Relevant Courses: Tax Regulations, Finance, Economics, Financial Analysis

Sep 2016 - Apr 2020

Kwantlen Polytechnic University

Bachelor of Business Administration, Concentrations: Marketing Management

Relevant Courses: Marketing, Accounting, Entrepreneur, Economics, Statistic, Etc

Software Skills


  • Google Analytics, Google Ads, illustrator, Photoshop, Final Cut Pro, CANVA, PowerPoint
  • Wordpress, Adobe Target, FB Business Manager, E-commerce Platforms.

Languages Skills


  • Chinese - Native
  • English - Business Professional (TOFEL 99/120)
  • Japanese - Basic

E-commerce and Product Marketing Projects

E-commerce Shop (www.fuyuwellness.com)

We launched the E-commerce shop through WordPress Platform in 2020. Next year, we expended to 4 different new online platforms, including MOMO, PINKOI, SHOPEE, and Line CRM system, etc. 

Product Design with illustrator

Before we designed this new package, we conducted lots of market research, consumer insights and competitive analysis. By doing so, we would be able to define the unique Selling Point of this product and 4Ps, then come up with this product design and slogan. 

PPC and Affiliate Marketing Projects

PPC Paid Ads Campaign with Keywords 

We came up with these Paid Ads via keyword research! We chose phrases related to our subject, aka keywords. The platform will then try to show the ad to people who search for or visit a website with that keyword. 

Affiliate Marketing with Influencers

We found the influencer that matches our campaign's objectives based on the stats - available anytime on our own intuitive database.

YouTube Projects 

As a content and video creator, I enjoyed bringing values and positive vibes to the online community. By creating a YouTube channel and documenting my life journey, it reminds me of little sweet and cute things day by day, which gives me more appreciation for the universe. One of the highlight videos is about "six tips on how to prepare for the interview," I have received so much feedback from students who are also looking for jobs and have actually brought value to this world. 

简历
个人档案

VIVIAN LIN 

Product Marketing Manager | Social Media Digital Expert 

[email protected] | +886 975-551-615

Taipei City, Taiwan | Vancouver City, Canada

  • 4+year of overseas experience in product marketing, account planning, marketing research, data analysis and project management. 
  • Expert knowledge in digital paid media, including PPC, SEO, display, affiliates and social media. 

Highly skilled at designing marketing strategic plans, data analyzing, project management with strong problem-solving skills. I am currently looking for a Full-Time Marketing Manager position with an organization where I can apply my existing skill-sets and marketing/financial knowledge to enhance the corporation's marketing plans, operational efficiency, and overall profitability.

     


Work Experience

Product Marketing Manager |•  FUYU WELLNESS E-COMMERCE SHOP

Apr 2020 - 2022 (Full-Time)

  • Highlights & Achievements
    • Increased brand awareness internationally through delivering the product to Belgium and won International Taste Institute - Superior Taste Award
    • Increased Annual Sales Revenue by 15.18% via strategic product positioning and design. 
    • Strong analytical skills in web traffic (Google Analytics, Google Ads, etc.), SEO planning, personalization/testing platform tools and video production (YouTube, Final Cut Pro).
    • Maintained the retention rate at around 30% through engaging with customers on a daily basis.
  • Responsibilities
    • Conducted research, gathered information from multiple sources and applied it to product design.
    • Devised marketing strategies by positioning assigned products as the best solutions for prospective customers.
    • Consistently outperformed beyond the sales goals and developed new opportunities for continuous growth.
    • Generated reports and strategies by collecting customers’ feedback, competitive analysis, and market information.
    • Coordinated with engineers, package designers, photographers, social media influencers, and third parties/vendors for the flawless execution of projects.
    • Planned and executed social strategy and campaigns in alignment with corporate objectives

TD Customer Experience Associate •  TD BANK CANATA TRUST (In Canada)

Jan 2020 -  April 2020 (Contractor) 

  • Highlights & Achievements
    • Processed financial transactions like deposits, withdraws and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
    • Understood and determined customers' needs to recommend solutions specific to those needs while exercising discretion in confidential matters 
    • Achieved assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. 
    • Delivered quality customer experiences and recommend operational improvements where opportunities exist to improve and achieve operational excellence. 

Marketing Manager Assistant •  MAPLE IMMIGRATION SERVICE CORP. (In Canada)

Apr 2019 - Dec 2020 (Part-Time)

  • Responsibilities
    • Provided clients with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete the process smoothly
    • Ensured the clients avoid any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other immigration documentation
    • Collaborated with key account manager, marketing manager and CEO for marketing plans, competitive analysis, social media contents, and define scope aligning with business objectives.
    • Established business establishment plan on behalf of the client and business partner.


Product Marketing Specialist  •  RedBull Canada Ltd.  (In Canada)

Jan 2019 - Apr 2019 (Intern)

  • Responsibilities
    • Collaborated with Customer Direct Marketing Manager but independently handled timelines and deliverables from brief through execution
    • Collected data and customer insights through a number of databases and integrated into clear reporting documents, while sharing insights and opportunities
    • Supported the North America Marketing Team in development the implementation and management of multi-channel (e.i RedBull Events, Social, Ads, Paid Media, etc.) marketing plans that align to seasonal objectives and serve the target audience.
    • Planned marketing missions strategically before each working shift, including how and where to reach new users with specific requirements and providing reporting afterwards.

English Online Consultant  •  TutorABC Ltd. 麥奇數位股份有限公司 (In Canada)

Mar 2016 - Aug 2018 (Contractor)

  • Responsibilities
    • Provided professional advice on learning strategy to 15 international clients daily, achieving an average of 95% customer satisfaction rating for 2 years.
    • Analyzed and evaluated a client’s language proficiency using a central rating system and provided learning materials accordingly, which maximized the client’s learning potential.
    • Collaborated and coordinated with both external and internal parties to ensure accurate and timely client information, improving the flow of documents and information across business units.

Education

Apr 2020 - 2021

University of British Columbia 

Continuing Business Studies, Concentrations: Finance (CFA Program)

Relevant Courses: Tax Regulations, Finance, Economics, Financial Analysis

Sep 2016 - Apr 2020

Kwantlen Polytechnic University

Bachelor of Business Administration, Concentrations: Marketing Management

Relevant Courses: Marketing, Accounting, Entrepreneur, Economics, Statistic, Etc

Software Skills


  • Google Analytics, Google Ads, illustrator, Photoshop, Final Cut Pro, CANVA, PowerPoint
  • Wordpress, Adobe Target, FB Business Manager, E-commerce Platforms.

Languages Skills


  • Chinese - Native
  • English - Business Professional (TOFEL 99/120)
  • Japanese - Basic

E-commerce and Product Marketing Projects

E-commerce Shop (www.fuyuwellness.com)

We launched the E-commerce shop through WordPress Platform in 2020. Next year, we expended to 4 different new online platforms, including MOMO, PINKOI, SHOPEE, and Line CRM system, etc. 

Product Design with illustrator

Before we designed this new package, we conducted lots of market research, consumer insights and competitive analysis. By doing so, we would be able to define the unique Selling Point of this product and 4Ps, then come up with this product design and slogan. 

PPC and Affiliate Marketing Projects

PPC Paid Ads Campaign with Keywords 

We came up with these Paid Ads via keyword research! We chose phrases related to our subject, aka keywords. The platform will then try to show the ad to people who search for or visit a website with that keyword. 

Affiliate Marketing with Influencers

We found the influencer that matches our campaign's objectives based on the stats - available anytime on our own intuitive database.

YouTube Projects 

As a content and video creator, I enjoyed bringing values and positive vibes to the online community. By creating a YouTube channel and documenting my life journey, it reminds me of little sweet and cute things day by day, which gives me more appreciation for the universe. One of the highlight videos is about "six tips on how to prepare for the interview," I have received so much feedback from students who are also looking for jobs and have actually brought value to this world.