Director or Sr Director of Customer Success
Labor, Wells Fargo Regional Services Delivery Manager DocuSign AugustAugust 2020 New York, NY . Manage Professional Services team inclusive of Customer Success Architects, Product Consultants, Technical Consultants, and Project Managers . Responsible for account oversight, quality control, productive utilization, and successful delivery of solutions . Partner with Account Executives to build relationships with prospects and customers as a trusted advisor . Provide operations support for staffing projects, resource planning, professional development, and hiring . Industries include financial services, healthcare & life sciences, public sector, insurance, and manufacturing Sample Customers: AstraZeneca, Banco Popular, BioGen, Bayer, Boston Scientific, Honeywell, Novartis, Pfizer, Signature Bank
Full-time / Interested in working remotely
Columbia University・
Bachelor of Science B.S. Astrophysics