CakeResume Talent Search

SQL Profiler, improving problem resolution times. Conducted regular database backups and implemented recovery processes to prevent data loss and ensure business continuity. Collaborated with cross-functional teams to integrate database functionality into web applications and portals. Created web-based dashboards and reporting tools for data visualization, aiding decision-making processes. Provided expert consultation on database design, optimization, and troubleshooting. Documented analysis results, provided performance improvement feedback, and revised programs to increase operational efficiency. Managed Email Marketing and Organizational Databases, ensuring comprehensive data collection and integrity. Implemented database normalization techniques, data cleaning processes, and

objective in day to day basis - Coordinating with team regarding paid channel roadmap, campaign optimization, effective budgeting, OKR, and KPI - Maintain Cross function collaboration & deep dive more towards bigger problem solving related to Growth & Performance Marketing - Provide Digital Marketing Data standardization that can effectively and efficiently improve data analysis and decision making related to Performance Marketing OctoberOctober 2020 Jakarta, Indonesia Digital Marketing Performance, Funnel, & Traffic Tribelio - Maintain healthy (profitable) ROAS & ROI from multi Paid Channel such as Facebook Ads, Google Display Ads, and Google Search Ads. - Coordinating with team regarding paid channel roadmap, campaign, budgeting, OKR, and KPI - Managing

Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team collaboration, resulting in increased work efficiency and better organizational operations. Data Analysis Based on team needs, utilized data tools to establish Dashboards for tracking OKR indicators. Provided data analysis reports for decision-making, enhancing decision quality through insights, aiding better understanding of customer needs and product performance 學歷TNUA Trans-disciplinary ArtsNational Taiwan University Philosophy, Sociology 技能 Microsoft Office Project Management Process Optimization Data Analyzing 語言 Chinese — Native English — Advanced

动 Site Reliability Engineer~Singapore, Singapore On-duty and stability operation Responsible for the monitoring and alarming, emergency response, capacity planning and new IDC deployment of the multi-region media processing platform. Analyze on-duty data, use indicators such as SLI, SLO, MTTR , etc... to make decisions, improve alarm rules, shorten fault recovery time, and optimize system stability and on-duty experience. Platform development Develop an automatic analysis system for accidents to assist decision-making and handling measures during the emergency response process, such as load reduction, rate limiting or traffic switching. Develop an

for collaboration among global and regional marketing teams. Sr. Associate Data Analyst / Business Intelligence • Shopee 新加坡商蝦皮娛樂電商有限公司台灣分公司 AprilAugust 2023 Utilized analytical skills to support the marketing department with data-driven decision-making to improve marketing campaign results through visualization tools and data consultation. Coordinate the local marketing teams with multiple regional functional teams by providing data requests and consultation to fuel corporate business growth. Mentored 5+ teammates to aid the marketing department in data efficiency by improving

Proxy Service, Mail Service – Zimbra Mail) • Linkedin Learning (Pratical Cyber Security for IT Pro, Planning Multicloud Solution, Introduction to Cloud Computer for IT Pro, Build your Cloud Computing Skills) • Coding Studio (Fundamental Penetration Testing, Fundamental Cyber Security, Fundamental Command Linux) • MikroTik Certified Routing Engineer (MTCRE) • Coursera (Ethical Hacking Essential, Kali Linux, Windows Server Management and Security, Linux Server Management and Security) IT Infrastructure Project HO & Retail Supervisor • PT. Central Mega Kencana AprilJanuary 2024 • Analyze project information to identify risks and issues, • Periodicly create project reports to be given to all management for decision making, • Monitor, review,...

Intelligence: Collected, analyzed, and presented data on business operation - Understood how the data is stored and ETL them to BI warehouse - Ascertained the business flows with Business, Finance, and Customer Service and maintained data quality as the workflow changed - Built dashboards with Tableau to visualize real-time data and discovered new insights Product Management: Bridged the gap between R&D and sales/marketing departments - Defined the features and requirements of new products - Optimized pricing and promotions of strategy across different channels - Improved the profit model and performed sales analysis monthly for business decision-making Project Support: ...