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Febri Marconi Sarjana Sistem Informasi Padang Pariaman Regency, West Sumatra, Indonesia Saya Febri Marconi, dan saya kelahiran tahun 1999, dan saya baru saja menyelesaikan pendidikan terakhir saya yaitu sebagai Sarjana Sistem Informasi pada salah satu Perguruan Tinggi Swasta yaitu Universitas Putra Indonesiadengan predikat lulus Sangat Memuaskan (IPK: 3,44) Saya telah menyelesaikan tugas akhir saya berjudul : "IMPLEMENTASI METODE COSTUMER RELATIONSHIP MANAGEMENT (CRM) DALAM PEMESANAN DAN PROMOSI ANEKA PERABOT BERBASIS WEB DI DUKUNG BAHASA PEMROGRAMAN PHP DAN DATABASE MYSQL" Dengan meraih nilai (A). Maka dari itu, saya yakin dengan kemampuan tekat minat dan ketelitian serta fokus kuat yang saya miliki

Arief Irawan Customer Service Saya adalah seorang Customer Service Specialist, disamping itu saya juga menguasai Skill Komunikasi, Public Speaking, Customer Relationship Management, Desain Grafis, Marketing dan Social Media Management. Saya sangat tertarik dengan Human Behavior dan bagaimana uniknya manusia dalam melakukan sesuatu. Lembang, Bandung Barat, West Java, Indonesia [email protected] Pengalaman Kerja OktoberDesember 2023 Kopo, Bandung Kota, Jawa Barat Operator dan Customer Service Cookie Komunika Mengontrol transaksi digital di Software dan memastikan Transaksi berjalan dengan baik dan lancar. Melayani konsumen via chat dan telepon dengan ramah dan baik. Menerima komplain konsumen dan

development and provide benefits for the company I live in. Work Experience Area Sales Supervisor Sumatra PT Aromatik International ・Full-Time AgustusSekarang11 mos Medan, Kota Medan, Sumatera Utara, Indonesia - Achievment Target By Area Coverage - Coverage Area Medan, Aceh dan Batam - Develoment Product and New Open Outlet Project - Have a Relationship with Costumer - Develoment Product,Man power and coverage area - Create Demand Product Fragrance and plan for achievment growt - monitoring sale dan market analisys - achievment target by Brand Fokus - Coverage GT,MTI and Cosmetik Store, Horeca,Intansi Potensial Head Of Area • PT. Bayer Indonesia OctoberPresent -Handling Sales and promoto

Linjul Vishnu [email protected] and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Solid background in warehouse and logistics environments focused on clearing damaged items, maintaining accurate stock and verifying incoming shipments. Attentive to important details and accurate in processing paperwork and coordinating movements. Excellent equipment operation and inspection skills. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Dubai - United Arab Emirates Work

Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.

卷音檔 與廠商聯繫及接洽相關合作事宜，以及因應不同雜誌的文章主題，需開發聯繫陌生廠商 將打樣與原稿核對，將校樣退回更正，重複校對無誤後付印 學歷 Tamkang University Master Degree of Arts, English Department SepJun 2018 技能 TOEIC 860 Text Creation Product design & product management AI software application (ChatGPT&Canva） i Customer relationship management 語言 Chinese - Native English - Professional

LUONG THANH VINH Experienced Marketplace Manager with a proven track record of driving business growth in the e-commerce sector. Currently serving as a Marketplace Partnership Manager at Decathlon Vietnam, responsible for strategizing and executing initiatives to optimize marketplace performance. I am skilled in project management, business development, digital knowledge, and customer relationship management. Thành phố Hồ Chí Minh, Việt Nam /luongthanhvinhWork Experience JulyPresent Marketplace Partnership Manager Decathlon Việt Nam Responsible for driving business for the Marketplace project. Build and optimize the operation of marketplace business unique. => Handle 15,000 orders/month, up