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analyzing risks at internal software operation. - Run IT department to coordinate with departments and make reports related to IT. - Support end users to use and manage devices. Support Leader • Bkav Corporation thángthángLead a small team to collect malware samples and work with customers to solve software and hardware issues. Technical personnel • Viettel Telecom thángthángWork as technical team to build new systems, support projectwith technical jobs. Học vấn University of Information Technology Field of study AprJan 2020 Kỹ năng Communication SQL Server Troubleshooting Hardware and Software Problems Microsoft Office Customer Service Ngoại ngữ English — Nâng cao

John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities

Manager THANO TECHNOLOGIES • Selling Products made in Germany, such as Barrier Gate from KABA, Parking Bar from ELKA, Advanced Camera from Dallmeier, Access Control MATRIX as well as RFID System for Transportation • PoC and Project Management. • Providing Services and Maintenance for existing Customers JanDec 2016 IT Director OIVATECH IT Hardware Solutions: xDSL, CCTV, RFID Solutions, VoIP/Video over IP, Bluetooth Proximity, WLANa/b EducationFH Aachen university of Applied Sciences Electrical EngineeringRWTH Aachen University electrical engineeringSMA Xaverius 1 Palembang IPA (A1) Skills Troubleshooting Hardware and Software Problems IT Support Blockchain & Crypto Currency (Web3 | NFT | DEFI | L1 & L2) Power

Support PT Nusantara Pelabuhan Handal Tbk • Computer network maintenance at Mustika Alam Lestari Container Operational Terminal • IT Support for NPH (Nusantara Pelabuhan Handal) group which includes Mustika Alam Lestari, Adipurusa, Parvi Indah Persada & Indoport at Tanjung Priok port • Installation and configuration Computer Operating System, Printers, and Applications. • Manage and troubleshooting hardware, software or systems, networks, printers, and servers. • Investigating, diagnosing, and solving computer software and hardware faults. • Maintain IT Assets (PC, Laptop, Mobile Phone, etc.). • LAN, WAN, VLAN, routing, NAT, VPN, access list, QoS, Server management and security. • Domain / Active Directory, PABX System

earlier stage of new project BOM create and maintain Factory failure analysis support 2. OEM Broadband product development BOM create and maintain Troubleshooting and debug with customer Factory failure analysis support Hardware Section Manager • Silicon Power NovNovFLASH and DRAM product development BOM create and maintain SPD code check and maintain Product trial run Reliability and compatibility validation Hardware Engineer • ALBATRON JanNovMother Board and VGA Card development Schematic design BOM maintain Reliability and compatibility validation EducationChung Hua University (CHU) Electrical Engineering Skills OrCAD Allegro Hardware Troubleshooting Hardware Development Microsoft Office Language Chinese — 母語或雙語 English — 中階

Ibnu Fajar Alam I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. South Tangerang City, Banten, Indonesia Ibnu [email protected] Work experience JuliDesember

Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction