Description
We hire the world’s brightest minds, offering an environment in which they can relentlessly detect, design, and drive solutions to directly improve the CakeResume customer experience, and provide world-class customer service. We do this every day by solving complex business and technical problems with ingenuity and simplicity.
The Customer Experience, Customer Service Representative is a core member of CakeResume, who leverages the unique perspective into the customer experience as seen, and heard from CakeResume's communication channels.
The responsibilities of a Customer Experience, Customer Service Representative includes, (but is not limited to):
Critical Skills To Be Successful
Qualifications
Bonus Qualifications
CakeResume is an international talent platform provides a world's top online resume building tool and brings global opportunities to talent in the digital age.
Since launching in May 2016 in Silicon Valley, we now manage over 6M talent profiles & 7K company profiles on CakeResume. Innovative companies like Amazon, Google, IBM, Nvidia, TSMC, as well as leading brands of all kinds including L'Oréal, P&G, and many more are working intensively with CakeResume for better talent engagement.
We're a growing team of 100+ creatives, business talents, marketing gurus and techies, and are dedicated to creating an ecosystem where great talents can meet great companies efficiently, and building a world-class brand along the way!