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1. 確認每日作業可正常執行，降低作業風險。 2. 提供服務予來電查詢之客戶、準客戶、通路夥伴及業務夥伴。 3. 電話線上解決來電者的問題及說明釋疑。 4. 電話外撥執行法令相關規範電訪

1. Attendance and punctuality 依班表排定時間準時到班值機 2. Achieve CAC IB/OB call KPI (Pick up rate/SL/call duration…and etc.) 依公司規定達成各項電話接聽及外撥目標 (接聽率/Service Level/通話時間..等) 3. Provide correct and best solutions for general queries

客服系統整合，負責系統專案範圍管理與團隊管理，須將專案如期、如質、如成本進行追蹤與管理。 本職位需要有責任心、耐心，時間管理、任務管理、溝通佳的人員！ 如果您剛好符合，歡迎加入我們的團隊

析 4.內部與外部客服相關系統操作 5.外部廠商管理 What you will do: 1.管理第三方廠商與客服Call center團隊 2.各客服來源服務(話務/信箱/APP/社群平台…等)回覆處理、追蹤與維運 3.客訴妥

Responsibilities ● Designing and troubleshooting the company network services will be the main responsibility. It will include but not be limited to Wireless, LAN, WAN, Firewall, MPLS, SDWAN, VPN, etc.). ● Administer and improve network performance. Provide adequate network support if needed. ● Manage network security operation, including ACL setup, firewall rules deployment, VPN configuration, etc. ● Co-work with the other system engineers to oversee all aspects of the data center's critical

As the first point of contact for many foreign professionals in their plans to move to Taiwan, including application for visas and all sorts of questions after they arrive, we are looking for people who truly enjoy helping people through this process and want to do it full-time (or part-time). We handle email and phone requests from people all around the world to a central service center, and are able to liaise directly with the many government

Strategically contribute to formulating the company's product and technological roadmap, devising meticulous development plans for the manufacturing center, and proficiently managing associated risks. Develop and execute comprehensive annual operational plans for the manufacturing center in alignment with the company's strategic goals and spearhead projects aimed at continuous enhancement. Provide meticulous oversight and leadership in all facets of product manufacturing, ensuring excellence in

s leading flexible workspace provider. We make work better by revolutionizing how people work, empowering our ever-growing community with exceptional flexibility, opportunities and experiences. We are looking for a part-time/contract staff to join our JustCo Taiwan team. Supporting the Community team, this role will have to: Be the first point of contact at the respective centre within JustCo’s portfolio of properties Managing reception duties (e.g. handling of phone calls

Searching for an organized Personal Assistant of any experience level who's adept with social media and fluent in English. This hybrid role, based in Taipei and involving both in-person and remote work, is perfect for anyone keen to enter the blockchain industry. Other duties: keeping track of email, communications, social posts, schedule, calls Personal Assistant Responsibilities: Helping with Social posts Keep Track of Schedule Organizing calls Keep track of Communication including email and m

At Samba TV, we are on a mission to fundamentally change television viewing for everyone. We are doing this by leveraging our data to enable advertisers to engage and measure TV viewers across all their devices. We have an amazing story with a unique perspective formed by innovative technology. The Cloud Engineer (AWS) plays a central role in Samba TV’s ongoing advancement and transformation of its cloud environment and to serve as part of its Cloud