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1. 確認每日作業可正常執行，降低作業風險。 2. 提供服務予來電查詢之客戶、準客戶、通路夥伴及業務夥伴。 3. 電話線上解決來電者的問題及說明釋疑。 4. 電話外撥執行法令相關規範電訪

1. Attendance and punctuality 依班表排定時間準時到班值機 2. Achieve CAC IB/OB call KPI (Pick up rate/SL/call duration…and etc.) 依公司規定達成各項電話接聽及外撥目標 (接聽率/Service Level/通話時間..等) 3. Provide correct and best solutions for general queries

客服系統整合，負責系統專案範圍管理與團隊管理，須將專案如期、如質、如成本進行追蹤與管理。 本職位需要有責任心、耐心，時間管理、任務管理、溝通佳的人員！ 如果您剛好符合，歡迎加入我們的團隊

析 4.內部與外部客服相關系統操作 5.外部廠商管理 What you will do: 1.管理第三方廠商與客服Call center團隊 2.各客服來源服務(話務/信箱/APP/社群平台…等)回覆處理、追蹤與維運 3.客訴妥

Responsibilities ● Designing and troubleshooting the company network services will be the main responsibility. It will include but not be limited to Wireless, LAN, WAN, Firewall, MPLS, SDWAN, VPN, etc.). ● Administer and improve network performance. Provide adequate network support if needed. ● Manage network security operation, including ACL setup, firewall rules deployment, VPN configuration, etc. ● Co-work with the other system engineers to oversee all aspects of the data center's critical

As the first point of contact for many foreign professionals in their plans to move to Taiwan, including application for visas and all sorts of questions after they arrive, we are looking for people who truly enjoy helping people through this process and want to do it full-time (or part-time). We handle email and phone requests from people all around the world to a central service center, and are able to liaise directly with the many government

s leading flexible workspace provider. We make work better by revolutionizing how people work, empowering our ever-growing community with exceptional flexibility, opportunities and experiences. We are looking for a part-time/contract staff to join our JustCo Taiwan team. Supporting the Community team, this role will have to: Be the first point of contact at the respective centre within JustCo’s portfolio of properties Managing reception duties (e.g. handling of phone calls

Whom we are looking for? We are looking for the Node.js or Java Back-End Developers responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic

Job Description Summary The incumbent will work collaboratively across all lines of the PAREXEL business to insure the appropriate solution is being presented to the customer/prospect. This person will be responsible for facilitating the development of market leads for PAREXEL Senior Sales staff or key Subject Matter Experts across all new and existing clients. Primary responsibilities will include identifying and developing business opportunities within the market space: developing a pipeline a