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好日子A Nice Day Inspector 的願景： 『讓每個起家與回家的人更安心踏實，未來的每一天日日是好日。』 好日子科技驗屋透過專業科技與產品工具解決住屋問題， 樹立行業標準、透明化住房環境的每一哩建造之

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with t

╳協助客戶解決問題 處理客戶服務需求單 針對問題進行初步排查及記錄相關結果 若無法解決，協助將需求單轉至技術部門 ╳協助客戶訂購事宜 提供產品諮詢服務 協助主機試用事宜 協助產

銷售，讓客戶對產品有興趣並獲得使用回饋 5.判斷蒐集客戶需求並回報 6. 會基本文書基礎(word、excel) 【員工福利】 一、具競爭力的薪酬 提供具市場競爭性及內部公平性的薪酬,以吸引、激勵及保留優

期的狀態 能為客人開發並維護在線服務解決方案 能按時完成工作並與全球客戶和供應商多元化團隊中良好地工作 - Product/Portfolio management for Spare Parts - Develop and publish guides to solving technical issues - Data accuracy - Works to deadline - Works well on a diverse team with global customers and suppliers

協助國際業務執行產品技術支援(email, 遠端連線) Routine product technical support and co-working with ISD sales projects (by email or remote online services) 與內部R&D溝通進行產品客製化作業 Internal communication with R&D for customization projects 協助參加國際展會, 佈展及與客戶討論產品技術