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The role is responsible for leading and managing the team to deliver excellent customer service and achieve high customer satisfaction levels. Develop and implement customer service strategies, policies, and procedures that align with the company's goals and objectives. Understand customer's business goal, lead and manage the team to track the execution, and take the initiative to work out a solution with the team should an issue occurs. Collaborate with other departments to ensure that customer

職位描述 1. 提供相關產品諮詢、服務、異常排除等系統問題 2. 追蹤與提升客戶滿意度，並針對痛點提出改善方案。 3. 協助客服人員處理客訴案件，協助團隊排查特別複雜異常問題等問題 4

Omnichat (原Easychat）創辦於 2017年，是來自香港的新創企業，專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷

職務說明 ： 作為客戶成功專員，您將是我們的零售商家在使用我們的網路開店產品時的第一聯絡點。您的主要目標是確保客戶獲得所需的支援，並助力他們的事業成功。 關於我們： Sysfeather Co. 是來自台

Please apply to the position via the link below: https://kkday.bamboohr.com/jobs/view.php?id=70&source=aWQ9MjI%3D 【About KKday】 KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers’ needs. KKday has curated more than 300K unique experiences and activities in over 92

We're looking for a Customer Service Representative to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep customers happy and educated on our products and solutions to increase customer satisfaction, loyalty and retention and to meet their expectations and solve their questions and problems. Responsibilities -Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete informatio

【About SHOPLINE】 SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing commerce. 【What you will be doing】 - Leading & build the Merchant Success Team - Des

職缺描述 【工作職責】 擔負日常工作運營和組員排班責任，設定季度和年度KPI，進行績效評估。 積極協調內部團隊、公司其他部門以及外部供應商的問題解決。 協助促進前端銷售和後端支援部門之間

提供給在客戶經理職務經驗不多，但對行銷軟體解決方案有熱情和興趣的你。透過執行基本的客戶服務和客戶專案管理，一邊增加軟體實務和產業經驗，學習客戶經理的技能，往資深客戶經理邁

想要在國際舞台上大展拳腳嗎？加入GoSky，讓您成為客戶關係管理的高手！在這裡，您不僅可以深入了解客戶經理的角色，還可以直接參與亞洲和美國的真實客戶專案。從時間管理到品質控制，您將全