- E-mail /calls/ online platform inquiries support - Spare part arrangement- APAC warehouse and distributor in APAC region - RMA request handling/Credit note issuing - Inventory management– Spare part - Weekly Sales meeting reported- APAC Aftersales - Monthly and annually budgeted- APAC aftersales - Shipping documents prepare/checking

- E-mail/calls/online chat handling - Case tracking - Arrange customized travel plan - Complains handling - coordinate with business development team and local operator - FAQ translation - Chinese and English - Specific project executed

- Customer service- by e-mail/ calls/walk-ins - Testing samples review and prepare - Tracking cases- accelerated the turnaround time - Testing result review - reduce any mistake before typing the report - Account Manager(PVH)- Update the test methods/requirement, resolve the relevant issue from lab /vendor or merchant - New employee orientation

- Assist in check in/ check out - Travel information provided - Front desk cleaning. - Balance the account of the counter - Assist in room service. - Support different departments.

- Prepare import/export documents - Shipping schedule arrangement - Prepare L/C - Reimbursement - Shipment price comparison

1. Extracurricular activities instructor 2. Courses arrangement 3. Official documents preparing and processing 4. Office stationery/supplies purchase and reimbursement 5. Make a public announcement 6. Student recruitment 7. Credit review 8. Official website maintenance