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Amy Huang
Sr. User Experience Strategist
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Amy Huang

Sr. User Experience Strategist
Amy is a passionate User Experience professional with 9 years of experience in strategic roles and project management at leading multinational companies across Southeast Asia (Mozilla, ShopBack, Steelcase). Her expertise lies in: - User Research & Data Analysis: Transforming user insights into actionable product strategies and validation plans. - Cross-Functional Collaboration: Effectively leading and collaborating with diverse teams to ensure user-centricity throughout product development. Include all function and C-level executives. - Designing for Impact: Creating products that resonate deeply with users and deliver a seamless, positive experience. Connect with Amy if you're interested in: - User-centered design methodologies - Building impactful product experiences - Finding user pain points and user insights - Cross-cultural collaboration in Southeast Asia
ShopBack
Illinois Institute of Technology, School of Design
Taiwan

Trình độ chuyên môn

  • Tình trạng hiện tại
    Thất nghiệp
    Sẵn sàng phỏng vấn
  • Nghề nghiệp
    Research / R&D
  • Lĩnh vực
    Phần mềm
  • Kinh nghiệm làm việc
    6-10 năm
  • Kinh nghiệm quản lý
    I've had experience in managing 1-5 nhân viên
  • Kỹ năng
    userbility testing
    invision
    Sketch
    Photoshop
    Illustrator
    Lightroom
    UX Design
    UX Strategy
    Ethography
    Field Work
    research and design
    Research planning
    AB testing
    workshop facillatation
    SQL
    Ethnography
    Qualitative Research
    Qualitative Analysis
    SQLite
    Project Management
  • Ngôn ngữ
    English
    Chuyên nghiệp
    Chinese
    Bản địa hoặc song ngữ
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
  • Địa điểm làm việc mong muốn
    Taipei, Taiwan
  • Freelance
    Freelancer bán thời gian

Kinh nghiệm làm việc

Sr. User Researcher

ShopBack
Full-time
03/2021 - Hiện tại
Taipei City, Taiwan
- Conducted desk research to assess new market opportunities, considering cultural interactions and nuances, and provided qualitative data for market expansion evaluation. - Analyzed quantitative data to uncover product issues and user behavior patterns. - Assisted the product development team in user experience research, designing research protocols, conducting interviews and observations, and extracting key insights. - Collaborated with the product team, aligning research goals with their needs and adjusting protocols accordingly. - Provided reports on user needs, pain points, and opportunities based on analyzed qualitative and quantitative research data.

Sr. UX Researcher

12/2018 - 09/2020
1 yr 10 mos
Apply agile method to help Mozilla Taipei explore emerging mobile behavior in Southeast Asia countries. Job function include: - User testing - Agile research - Analysis/ Synthesis - User survey - Research planning - Stakeholder workshop Projects: - Digital Trust - Thiland - Digital Landscape in Maynamar - Firefox Lite 2.0 - Next generation of Email

Design Researcher

07/2015 - 12/2018
3 yrs 6 mos
- Understand cultural behaviors in workspaces in India and China. - Conduct B2B workshop to collect data, help to build sales partner relationships - Connecting stakeholders to co-create solutions - Inform user insight to product strategy and future decisions

Design research & Experience Designer

01/2015 - 02/2015
2 mos
- Cross-cultural design research in India. - Created strategic business plan and healthcare solutions for young Professional in Mumbai

Concept designer (contractor)

01/2014 - 10/2014
10 mos
Packaging design for festival themes and events. Projects: Skittles package for Chinese new year 2014 Double-mint candy can design

UX Designer/ Researcher

06/2014 - 09/2014
4 mos
Design a microfinance product with mobile money solution by understanding the local landscape and pain-points of local farmers through ethnographic research.

Design intern

05/2013 - 09/2013
5 mos
Assist rendering and design new products in fast pace design agency in Chicago.

Junior Industrial Designer

01/2012 - 10/2012
10 mos
Concept & Innovation designer. Product designer.

Junior Industrial Designer

07/2010 - 10/2011
1 yr 4 mos
- Help the clients define new product outcome - Desk research - Mood board Projects: - TATUNG new memorial doll project(大同寶寶) - APACHE Nailgun design

Học vấn

Other
Master of Design
2013 - 2014
3.2/4 GPA
Bachelor of Arts (BA)
Design for product
2008 - 2009
3/4 GPA
Mô tả
Exchange programe.
Bachelor of Arts (BA)
產品設計
2005 - 2008