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Amy Huang
Sr. User Experience Strategist
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Amy Huang

Sr. User Experience Strategist
Amy is a passionate User Experience professional with 9 years of experience in strategic roles and project management at leading multinational companies across Southeast Asia (Mozilla, ShopBack, Steelcase). Her expertise lies in: - User Research & Data Analysis: Transforming user insights into actionable product strategies and validation plans. - Cross-Functional Collaboration: Effectively leading and collaborating with diverse teams to ensure user-centricity throughout product development. Include all function and C-level executives. - Designing for Impact: Creating products that resonate deeply with users and deliver a seamless, positive experience. Connect with Amy if you're interested in: - User-centered design methodologies - Building impactful product experiences - Finding user pain points and user insights - Cross-cultural collaboration in Southeast Asia
ShopBack
Illinois Institute of Technology, School of Design
Taiwan

职场能力评价

专业背景

  • 目前状态
    待业中
    正在积极求职中
  • 专业
    研发
  • 产业
    软件
  • 工作年资
    6 到 10 年
  • 管理经历
    我有管理 1~5 人的经验
  • 技能
    userbility testing
    invision
    Sketch
    Photoshop
    Illustrator
    Lightroom
    UX Design
    UX Strategy
    Ethography
    Field Work
    research and design
    Research planning
    AB testing
    workshop facillatation
    SQL
    Ethnography
    Qualitative Research
    Qualitative Analysis
    SQLite
    Project Management
  • 语言能力
    English
    专业
    Chinese
    母语或双语
  • 最高学历
    大学

求职偏好

  • 预期工作模式
    全职
    对远端工作有兴趣
  • 希望获得的职位
  • 期望的工作地点
    Taipei, 台灣
  • 接案服务
    兼职接案者

工作经验

Sr. User Researcher

ShopBack
全职
2021年3月 - 现在
台灣台北市
- Conducted desk research to assess new market opportunities, considering cultural interactions and nuances, and provided qualitative data for market expansion evaluation. - Analyzed quantitative data to uncover product issues and user behavior patterns. - Assisted the product development team in user experience research, designing research protocols, conducting interviews and observations, and extracting key insights. - Collaborated with the product team, aligning research goals with their needs and adjusting protocols accordingly. - Provided reports on user needs, pain points, and opportunities based on analyzed qualitative and quantitative research data.

Sr. UX Researcher

2018年12月 - 2020年9月
1 年 10 个月
Apply agile method to help Mozilla Taipei explore emerging mobile behavior in Southeast Asia countries. Job function include: - User testing - Agile research - Analysis/ Synthesis - User survey - Research planning - Stakeholder workshop Projects: - Digital Trust - Thiland - Digital Landscape in Maynamar - Firefox Lite 2.0 - Next generation of Email

Design Researcher

2015年7月 - 2018年12月
3 年 6 个月
- Understand cultural behaviors in workspaces in India and China. - Conduct B2B workshop to collect data, help to build sales partner relationships - Connecting stakeholders to co-create solutions - Inform user insight to product strategy and future decisions

Design research & Experience Designer

2015年1月 - 2015年2月
2 个月
- Cross-cultural design research in India. - Created strategic business plan and healthcare solutions for young Professional in Mumbai

Concept designer (contractor)

2014年1月 - 2014年10月
10 个月
Packaging design for festival themes and events. Projects: Skittles package for Chinese new year 2014 Double-mint candy can design

UX Designer/ Researcher

2014年6月 - 2014年9月
4 个月
Design a microfinance product with mobile money solution by understanding the local landscape and pain-points of local farmers through ethnographic research.

Design intern

2013年5月 - 2013年9月
5 个月
Assist rendering and design new products in fast pace design agency in Chicago.

Junior Industrial Designer

2012年1月 - 2012年10月
10 个月
Concept & Innovation designer. Product designer.

Junior Industrial Designer

2010年7月 - 2011年10月
1 年 4 个月
- Help the clients define new product outcome - Desk research - Mood board Projects: - TATUNG new memorial doll project(大同寶寶) - APACHE Nailgun design

学历

Other
Master of Design
2013 - 2014
3.2/4 GPA
Bachelor of Arts (BA)
Design for product
2008 - 2009
3/4 GPA
简介
Exchange programe.
Bachelor of Arts (BA)
產品設計
2005 - 2008