Avatar of Amy Huang.
Amy Huang
Sr. User Experience Strategist
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Amy Huang

Sr. User Experience Strategist
Amy is a passionate User Experience professional with 9 years of experience in strategic roles and project management at leading multinational companies across Southeast Asia (Mozilla, ShopBack, Steelcase). Her expertise lies in: - User Research & Data Analysis: Transforming user insights into actionable product strategies and validation plans. - Cross-Functional Collaboration: Effectively leading and collaborating with diverse teams to ensure user-centricity throughout product development. Include all function and C-level executives. - Designing for Impact: Creating products that resonate deeply with users and deliver a seamless, positive experience. Connect with Amy if you're interested in: - User-centered design methodologies - Building impactful product experiences - Finding user pain points and user insights - Cross-cultural collaboration in Southeast Asia
ShopBack
Illinois Institute of Technology, School of Design
Taiwan

職場能力評價

專業背景

  • 目前狀態
    待業中
    正在積極求職中
  • 專業
    研發
  • 產業
    軟體
  • 工作年資
    6 到 10 年
  • 管理經歷
    我有管理 1~5 人的經驗
  • 技能
    userbility testing
    invision
    Sketch
    Photoshop
    Illustrator
    Lightroom
    UX Design
    UX Strategy
    Ethography
    Field Work
    research and design
    Research planning
    AB testing
    workshop facillatation
    SQL
    Ethnography
    Qualitative Research
    Qualitative Analysis
    SQLite
    Project Management
  • 語言能力
    English
    專業
    Chinese
    母語或雙語
  • 最高學歷
    大學

求職偏好

  • 預期工作模式
    全職
    對遠端工作有興趣
  • 希望獲得的職位
  • 期望的工作地點
    Taipei, 台灣
  • 接案服務
    兼職接案者

工作經驗

Sr. User Researcher

ShopBack
全職
2021年3月 - 現在
台灣台北市
- Conducted desk research to assess new market opportunities, considering cultural interactions and nuances, and provided qualitative data for market expansion evaluation. - Analyzed quantitative data to uncover product issues and user behavior patterns. - Assisted the product development team in user experience research, designing research protocols, conducting interviews and observations, and extracting key insights. - Collaborated with the product team, aligning research goals with their needs and adjusting protocols accordingly. - Provided reports on user needs, pain points, and opportunities based on analyzed qualitative and quantitative research data.

Sr. UX Researcher

2018年12月 - 2020年9月
1 年 10 個月
Apply agile method to help Mozilla Taipei explore emerging mobile behavior in Southeast Asia countries. Job function include: - User testing - Agile research - Analysis/ Synthesis - User survey - Research planning - Stakeholder workshop Projects: - Digital Trust - Thiland - Digital Landscape in Maynamar - Firefox Lite 2.0 - Next generation of Email

Design Researcher

2015年7月 - 2018年12月
3 年 6 個月
- Understand cultural behaviors in workspaces in India and China. - Conduct B2B workshop to collect data, help to build sales partner relationships - Connecting stakeholders to co-create solutions - Inform user insight to product strategy and future decisions

Design research & Experience Designer

2015年1月 - 2015年2月
2 個月
- Cross-cultural design research in India. - Created strategic business plan and healthcare solutions for young Professional in Mumbai

Concept designer (contractor)

2014年1月 - 2014年10月
10 個月
Packaging design for festival themes and events. Projects: Skittles package for Chinese new year 2014 Double-mint candy can design

UX Designer/ Researcher

2014年6月 - 2014年9月
4 個月
Design a microfinance product with mobile money solution by understanding the local landscape and pain-points of local farmers through ethnographic research.

Design intern

2013年5月 - 2013年9月
5 個月
Assist rendering and design new products in fast pace design agency in Chicago.

Junior Industrial Designer

2012年1月 - 2012年10月
10 個月
Concept & Innovation designer. Product designer.

Junior Industrial Designer

2010年7月 - 2011年10月
1 年 4 個月
- Help the clients define new product outcome - Desk research - Mood board Projects: - TATUNG new memorial doll project(大同寶寶) - APACHE Nailgun design

學歷

Other
Master of Design
2013 - 2014
3.2/4 GPA
Bachelor of Arts (BA)
Design for product
2008 - 2009
3/4 GPA
簡介
Exchange programe.
Bachelor of Arts (BA)
產品設計
2005 - 2008